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Lead Analyst, Advanced Analytics, Payments Insights

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Airbnb

2d ago

  • Job
    Full-time
    Senior Level
  • Data
    Business, Operations & Strategy
  • California, +5
    Remote

AI generated summary

  • You need 8+ years in business analytics, supporting Payments, SQL expertise, proficiency in Python/R, ETL knowledge, and the ability to navigate ambiguity in a fast-growth environment.
  • You will analyze payment data, generate reports, optimize payment processes, collaborate on risk management, and monitor trends to enhance payment experiences and strategies.

Requirements

  • 8+ years of industry experience in business analytics and a degree (Masters or PhD is a plus) in a quantitative field (e.g., Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, Operations Research).
  • Have experience supporting Payments team and/or have worked closely
  • Expert skills in SQL and expert in at least one programming language for data analysis (Python or R). Experience with non-experimental causal inference methods, experimentation and machine learning techniques, ideally in a multi-sided platform setting
  • Working knowledge of schema design and high-dimensional data modeling (ETL framework like Airflow)
  • Ability to work under conditions of ambiguity in a fast-growth, sometimes uncertain and complex environment - comfortable acting with minimal planning, direction, and supervision. You can identify issues both within and outside of your immediate scope, and propose solutions.

Responsibilities

  • Generating payment reports and analyzing payment data for insights and performance evaluation
  • Provide regular updates and reports to management and stakeholders
  • Assist with analyzing payment performance and health, triaging the issue, and provide recommendation on the best course solution and optimization
  • You will collaborate on Financial Risk Management including losses, chargebacks and other cost components, and automation of payments processes
  • Assist with initiatives to optimize the end-to-end payments journey by identifying pain points, friction areas, and improvement opportunities
  • Collaborate with driving Host and Guest advocacy to enhance payment experience, amplifying voices and addressing concerns with impactful and measurable results
  • Assist with building new payment strategies to balance financial risk and experience for different seller segments by utilizing advanced data analytics, both internal and external, to inform strategic decision-making
  • Stay abreast of industry trends, emerging technologies, and regulatory changes in the payments landscape. Proactively identify opportunities for innovation
  • Oversee the day to day operations in partnership with finance
  • Ensure accurate and efficient handling of payments transaction
  • Monitor payment trends, identify areas for improvement and implement strategies to optimize payments processing.
  • Provide guidance to platform to maintain a robust and reliable payments infrastructure, contributing to the overall financial health of the business

FAQs

What is the job title for this position?

The job title is Lead Analyst, Advanced Analytics, Payments Insights.

What is the primary focus of this role?

The primary focus of this role is to execute the strategic direction of Airbnb's Payments operations, enabling data-driven decision making and streamlining payment processes.

How many years of experience is required for this position?

This position requires 8+ years of industry experience in business analytics.

What type of degree is preferred for this role?

A degree in a quantitative field such as Statistics, Econometrics, Computer Science, Engineering, Mathematics, Data Science, or Operations Research is preferred; a Master's or PhD is a plus.

What are the key technical skills required for this role?

The key technical skills required include expert knowledge of SQL, proficiency in at least one programming language for data analysis (Python or R), and experience with non-experimental causal inference methods and machine learning techniques.

Is experience in the Payments field necessary for this role?

Yes, it is necessary to have experience supporting a Payments team or have worked closely within the Payments domain.

What will a typical day look like for someone in this position?

A typical day will involve generating payment reports, analyzing payment data, providing updates to stakeholders, collaborating on financial risk management, and working on initiatives to optimize the payments journey.

What types of collaboration will this role require?

This role will require collaboration with cross-functional teams to drive process improvements, streamline data globally, and enhance the overall payment experience for Hosts and Guests.

Where is the position located?

This position is US - Remote Eligible, but candidates must live in registered states where Airbnb Payments, Inc. operates.

How does Airbnb support diversity and inclusion in hiring?

Airbnb is committed to working with a diverse talent pool and believes that diverse ideas foster innovation and engagement, encouraging all qualified individuals to apply.

What benefits are associated with this position?

This role may be eligible for bonus, equity, benefits, and Employee Travel Credits, along with a base pay range of $155,000 to $187,000 USD.

Are there accommodations available for candidates with disabilities?

Yes, Airbnb provides a disability-inclusive application and interview process, and candidates requiring accommodations are encouraged to reach out for assistance.

What does the company value in its lead analysts?

The company values lead analysts who are passionate about solving complex payment problems with data insights and can create impact through storytelling and effective communication.

Airbnb is a community based on connection and belonging.

Travel & Leisure
Industry
5001-10,000
Employees
2007
Founded Year

Mission & Purpose

Airbnb is an online platform that connects travellers with unique lodging options and experiences offered by hosts worldwide. The company allows hosts to rent out their properties, whether it's a spare room, an entire house, or even an unusual accommodation like a treehouse or boat, to travellers seeking a more personalised and local experience. Airbnb's ultimate mission is to create a world where anyone can belong anywhere, fostering a sense of belonging and cultural exchange among travellers and hosts. Their purpose is to enable people to explore new places, immerse themselves in different cultures, and build connections with local communities while offering hosts an opportunity to share their spaces and stories. By facilitating peer-to-peer hospitality, Airbnb aims to make travel more accessible, authentic, and enriching for people from all walks of life, while contributing to economic opportunities and sustainable tourism in various destinations.

Benefits

  • Comprehensive health plans

  • Paid volunteer time

  • Healthy food and snacks

  • Generous parental and family leave

  • Learning and development

  • Annual travel and experiences credit