FAQs
What is the location of the Lead Customer Experience Manager position?
The position is located at Camden Store, Sainsbury's Supermarkets Ltd, 17-21 Camden Road, London, NW1 9LJ.
What are the working hours for this role?
The role is full-time.
What type of employment contract is offered for this position?
The position offers a permanent contract.
What is the starting salary for the Lead Customer Experience Manager role?
The starting salary is from £37,200.
When is the closing date for applications?
The closing date for applications is August 10, 2024, at 18:49.
What will be the primary responsibilities of the Lead Customer Experience Manager?
The primary responsibilities include leading and inspiring a management team, coaching and developing team capabilities, improving customer experience, and managing the operational aspects of the store.
What kind of leadership experience is required for this position?
Leadership experience can come from any customer-focused industry, not necessarily food retail. The emphasis is on the desire to achieve success through people and a passion for connecting with customers.
How does Sainsbury’s support employees in this role?
Sainsbury’s provides structured support, a clear induction and orientation, and a tailored training plan to help employees develop their skills and performance.
What opportunities for advancement are available after this role?
Opportunities for advancement include moving into a Deputy Store Manager or Store Manager role, as well as potential leadership roles in head office or across the Sainsbury's family brands such as Habitat, Tu, Argos, and Nectar 360.
What benefits are provided to employees in this position?
Benefits include a discount card, free food and drinks, generous holiday entitlement, pension matching, a share scheme, wellbeing support, cycle to work scheme, and special offers on various services.