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Lead Maintenance Technician

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Greystar

1mo ago

  • Job
    Full-time
    Senior Level
  • Construction & Surveying
    Facilities Management
  • Dublin

AI generated summary

  • You should have O' Level/GCSE education, trade qualification in electrical/mechanical/plumbing, building maintenance experience, strong work ethic, and excellent communication skills.
  • You will manage work orders, oversee maintenance tasks, inspect work quality, maintain inventory, coordinate contractors, perform safety checks, and ensure exceptional customer service.

Requirements

  • A reasonable level of general education educated to O’ Level / GCSE level or equivalent with demonstrable written and numerical skills.
  • A qualification in electrical/mechanical engineering or plumbing (i.e. NVQ, City Guilds or similar) or the equivalent of an apprentice program or trade school in the building trades.
  • Knowledge in all building repair trades, purchasing procedures and practices, janitorial painting and repair procedures.
  • General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, chemicals, trip and fall hazards.
  • Continually strives to improve knowledge, skills and abilities to produce the best results.
  • Building maintenance experience in a domestic residential environment (i.e. hotel or private residential block) or experience in a related building trades field consisting of repairs, refurbishing, cleaning, heating, and maintenance administration.
  • Experience of developing and maintaining risk assessments, managing preventative maintenance systems and the ability to support the Property Manager to meet their obligations to operate a safe building.
  • A strong work ethic and ability to work independently and take ownership of a task/project end to end.
  • The ability to effectively supervise Contractors and Suppliers.
  • The ability to work the aptitude to determine the most cost effective solutions to repairs without sacrificing on quality.
  • A positive team player with a flexible and adaptable approach to work; including a willingness to work on-call or overtime where required.
  • Exceptional communication skills and customer service approach, and comfort with and awareness of the demands of working a customer-facing role.
  • Smart in appearance, complying with the Company’s appearance policy.
  • NICEIC Registered Electrician an advantage.

Responsibilities

  • Assigns and completes work orders generated from resident requests for service, as well as routine upkeep on the property by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, and safety standards
  • Oversees and completes the turnover process to prepare for the pre-move-out inspection, creating a priority list of maintenance work needed, scheduling vendors and contractors as needed, obtaining required supplies and materials, completing all maintenance tasks, and inspecting completed work.
  • Develops standards for the cleanliness and overall appearance of the community to ensure that they reflect and represent the high quality of the community and Greystar standards.
  • Periodically inspects work performed by other maintenance team members to assess effectiveness of policies and procedures and develop corrective action plans as needed.
  • Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines.
  • Actions regular preventative maintenance plans (PPM) at the required intervals to ensure building, equipment and facilities life cycles are met
  • Coordinates Contractors/Suppliers executing minor works contract on site
  • Monitor Contractors/Suppliers performance to standard and retain accurate records of their site operations including all relevant RAMS & Permits to Work
  • Accompany external contractors whilst on site in line with key management and access to accommodation policies and practice.
  • Ensure annual checks are carried out for their statutory insurance and qualifications.
  • Manage & maintain all statutory testing records, utilizing other team members where appropriate
  • Carry out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations
  • Review site risk assessments as required with Community Manager.
  • Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.
  • Demonstrates customer services skills by treating residents and others with respect, answering questions from your team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency.
  • Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.

FAQs

What are the main responsibilities of a Lead Maintenance Technician at Greystar?

The Lead Maintenance Technician oversees and performs technical and mechanical work to ensure the cleanliness, safety, and functionality of buildings and grounds, including managing work orders, preparing units for inspection, maintaining community standards, and conducting preventative maintenance.

What qualifications are required for this position?

A qualification in electrical/mechanical engineering or plumbing (such as NVQ, City Guilds, or equivalent), knowledge of building repair trades, and a reasonable level of general education are required.

Is prior experience necessary for this job?

Yes, building maintenance experience in a domestic residential environment or a related field is essential, along with experience in managing risk assessments and preventative maintenance systems.

What skills are essential for a Lead Maintenance Technician?

Essential skills include strong work ethic, ability to supervise contractors, problem-solving aptitude for cost-effective repairs, effective communication, and exceptional customer service approach.

Are there on-call responsibilities associated with this position?

Yes, the Lead Maintenance Technician is expected to be available on-call to respond to emergency situations outside of regular working hours.

Can this job require working overtime?

Yes, a flexible and adaptable approach to work is needed, including a willingness to work overtime when required.

Is there a specific dress code for this role?

Yes, the Lead Maintenance Technician is expected to maintain a smart appearance in compliance with the Company’s appearance policy.

Are there any preferred certifications for candidates?

Being a NICEIC Registered Electrician is considered an advantage for applicants.

What kind of training or development opportunities are available?

Greystar encourages continual improvement of knowledge, skills, and abilities to produce the best results, supporting employees in their professional development.

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Greystar

A Leading, Fully-Integrated Global Real Estate Company

Real Estate
Industry
10,001+
Employees
1993
Founded Year

Mission & Purpose

Founded in 1993, Greystar provides world-class service in the residential rental housing industry. Our innovative vertically integrated business model integrates the management, development and investment disciplines of the rental housing industry on international, regional and local levels. This unique approach and our commitment to hiring the best professionals have resulted in record growth, making us one of the most respected and trusted global real estate companies. Because our vertically integrated business model includes both investment and service-oriented businesses, we’re able to maintain a constant presence in local markets and create value in all phases of the real estate cycle. Our international platform provides economies of scale, financial sophistication, institutional quality reporting and tremendous capital relationships, while our city offices provide local market expertise and execution. Supported by a global team of 20,000+ employees, Greystar’s experienced and cross-functional executive team boasts on average over 23 years of industry experience and provides a diverse perspective throughout the investment process. Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take great pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.

Benefits

  • Professional Development: Ongoing support is available for career advancement opportunities in addition to corporate training programs

  • Healthcare: Health insurance (including company-paid opportunities) is offered, along with competitive dental and vision insurance plan options

  • Paid Time Off: Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays

  • Paid Parental Leave: Maternal and paternal paid leave is available for the birth or adoption of a child

  • Employee Assistance Program: Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you