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Lead UX Analyst/Designer - VP

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Citi

27d ago

  • Job
    Full-time
    Senior & Expert Level
  • Design
    Product
  • London

AI generated summary

  • You need strong analytical skills, experience in complex design projects, UX research, usability principles, and proficiency in design tools like Sketch, Figma, plus design system knowledge.
  • You will lead UX research and design, create wireframes and prototypes, collaborate with teams, validate designs, and ensure user-centric solutions while promoting UX best practices across the organization.

Requirements

  • Strong attention to detail & analytical skills
  • Significant experience on complex, enterprise-scale design projects
  • Experience in planning and conducting UX research
  • Knowledge of usability and accessibility principles
  • Excellent communication and presentation skills
  • Excellent skills in professional design tools e.g., Sketch, Figma, AdobeXD, Axure, InVision etc.
  • Experience in using/creating design systems

Responsibilities

  • Lead meetings with users, clients, product sponsors and technology to understand project requirements
  • Plan and perform UX research, define IA, user journeys, and create personas
  • Identify metrics and data that can support decision-making, guiding tech partners where needed to add necessary metrics
  • Translate user needs and product requirements into UX requirements, user flows, sketches, wireframes, prototypes, and final designs.
  • Perform relevant testing to validate and inform design decisions
  • Create wireframes, prototypes, and high-fidelity designs using specialist tools such as Sketch, InVision, Axure, and the Adobe suite
  • Collaborate with product owners, engineers, and other stakeholders to prioritize UX design work and create deliverables that will satisfy our users’ needs.
  • Use and contribute to the approved design system
  • Contribute to design standards and best practices
  • Perform detailed handover to development teams, ensuring they have all they need to implement the designs
  • Provide ongoing support to development, with regular UX review checkpoints ensuring quality and spec are as designed
  • Contribute to the wider UX community of practice
  • Promote the value of UX within the wider organization
  • Advocate for the user at all times, ensuring user-centric design approach in all phases of design and development.

FAQs

What is the primary responsibility of the Lead UX Analyst/Designer at Citi?

The primary responsibility is to significantly contribute to the research, analysis, and design of user-centric digital products and systems within the Markets Business Controls Technology team.

What tools are utilized for design in this role?

The role utilizes specialist tools such as Sketch, InVision, Axure, and the Adobe suite for creating wireframes, prototypes, and high-fidelity designs.

Is experience in UX research necessary for this position?

Yes, significant experience in planning and conducting UX research is required for this role.

What kind of design projects does this position involve?

This position involves complex, enterprise-scale design projects that support traders, salespeople, risk managers, financial controllers, and operations staff globally.

What is the expected level of communication skills for applicants?

Applicants should possess excellent communication and presentation skills to effectively collaborate with users, clients, product sponsors, and technology teams.

Are there opportunities for ongoing learning and development?

Yes, employees have access to a variety of learning and development resources.

What kind of work environment does Citi offer?

Citi offers a business casual workplace with a hybrid working model, allowing up to 2 days of remote work per week.

What benefits are provided to employees at Citi?

Benefits include a generous holiday allowance, performance-related bonuses, medical insurance, paid parental leave, and discounts for employees and their families.

Does Citi promote inclusivity in the workplace?

Yes, Citi is committed to creating an inclusive workplace where everyone feels comfortable coming to work as their whole self.

Are applicants with disabilities considered for this role?

Yes, Citi invites all qualified applicants, including those with disabilities, to apply and offers reasonable accommodations as needed.

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Citi

Finance
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. Citi's operation is to provide financial services that enable growth and economic progress. Core activities are safeguarding assets, lending money, making payments and accessing the capital markets.

Benefits

  • Live Well, Stay Healthy

    Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  • Paid parental leave

    We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

  • Save well, for now and your future

    We empower our employees to manage their financial well-being and help them plan for the future.

  • Keep learning

    Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

  • Be well, take time off

    We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

  • Support Your Community

    We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.