Logo of Huzzle

Home

Matches

Explore

Manage

Learning and Capability Manager

image

Gallagher Re

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • People, HR & Administration
    Education & Teaching
  • Melbourne

AI generated summary

  • You need proven experience in technical training, team leadership, strong skills in communication and project management, stakeholder engagement, data analysis, and relevant qualifications or accreditations.
  • You will lead a team to assess training needs, manage stakeholders, track KPIs, report on metrics, anticipate future needs, maintain records, and drive continuous improvement in training programs.

Requirements

  • Experience: Proven experience in a similar role with a strong track record in designing, developing, and facilitating technical training to uplift capability.
  • Leadership: Extensive experience in leading and coaching high-performing teams through training and development.
  • Passion: A genuine passion for developing a culture of empowerment.
  • Skills: Strong motivational, analytical, planning, communication, organizational, problem-solving, and decision-making skills.
  • Project Management: Excellent project management skills with the ability to manage multiple projects, demonstrating initiative and maintaining document control and data integrity.
  • Stakeholder Management: Strong stakeholder management skills, supporting stakeholders through ongoing change and capability journeys.
  • Data Analysis: Strong data analytical skills to inform strategic direction and support business needs.
  • Qualifications: Relevant tertiary qualification and/or professional/industry-recognized accreditation.

Responsibilities

  • Lead and Inspire: Guide a team of Learning Specialists & Capability Specialists to refine, scale, and monitor the learning and capability framework, ensuring it meets key business performance measures.
  • Training Needs Analysis: Conduct thorough training needs analysis to identify capability gaps and develop tailored programs or coaching solutions.
  • Stakeholder Management: Manage multiple SLT stakeholder expectations to prioritise and drive decisions. Partner with external stakeholders, key managers, and subject matter experts (SMEs) to ensure training material relevance, accuracy, and alignment with business needs. You will also have a focus on stakeholder training & coaching requirements, managing stakeholder expectations and partnering with stakeholder to deliver training programs & projects.
  • Performance Evaluation: Establish and track key performance indicators (KPIs) to evaluate the effectiveness of training programs.
  • Reporting and Insights: Provide regular reports on training and development metrics to senior management, including learning outcomes, budget utilization, compliance rates, and recommendations for improvements.
  • Future Planning: Work closely with operations to anticipate future training needs based on the strategic direction of the business.
  • Collaboration: Enhance collaboration across all stakeholders to ensure consistent competency uplift at a local level.
  • Record Maintenance: Oversee the maintenance of learning and development records and report on employee progress using GB’s learning management system and competency tracking systems.
  • Continuous Improvement: Monitor program effectiveness based on feedback and proactively identify continuous improvement opportunities.

FAQs

Do we support remote work?

Yes, we support remote work in a hybrid format, allowing you to work from both the office and home.

What are the key responsibilities of the Learning and Capability Manager?

Key responsibilities include leading a team of Learning Specialists, conducting training needs analysis, managing stakeholder expectations, establishing performance evaluation metrics, providing reporting insights, and overseeing continuous improvement initiatives.

What qualifications are required for this role?

A relevant tertiary qualification and/or professional or industry-recognized accreditation are required for this role.

Is previous experience important for this position?

Yes, proven experience in a similar role with a solid track record in designing and facilitating technical training is essential.

Do we provide any benefits for employees?

Yes, we offer comprehensive staff benefits including wellbeing support, insurance, retail discounts, flexible work hours, and opportunities for ongoing education.

How does Gallagher Bassett promote inclusion and diversity?

Gallagher Bassett embraces diversity and inclusion as core values, fostering an environment that supports individuals from all backgrounds and ensuring equal employment opportunities.

Are there opportunities for professional development within the company?

Yes, we provide opportunities for continuous education and development to help employees enhance their skills and advance their careers.

What kind of support does the Employee Assistance Program offer?

The Employee Assistance Program offers support for employees and their immediate family members on various personal and professional matters.

How often are performance evaluations conducted?

Performance evaluations are typically tracked through key performance indicators (KPIs) established for training programs, with regular reporting provided to senior management.

Is there a referral program for current employees?

Yes, we have a rewarding staff referral program in place to incentivize current employees who refer successful candidates.

image

Gallagher Re

Finance
Industry
10,001+
Employees

Mission & Purpose

The reinsurance landscape is evolving. To compete in a global marketplace, our clients and carriers demand scale and breadth. And we’re rising to meet the challenges ahead. As we welcome Willis Re to the Gallagher Re team, we look forward to driving greater value by combining the knowledge and expertise of our two organisations. The new Gallagher Re is more than just bigger. It’s smarter, faster, and stronger. At Gallagher Re, client advocacy is at the heart of everything we do. We are here to help you face your future with confidence.