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Learning & Development Manager

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Cox Communications

2mo ago

  • Job
    Full-time
    Senior & Expert Level
  • People, HR & Administration
    Education & Teaching
  • Atlanta

AI generated summary

  • You should have a relevant degree with extensive experience, strong Excel and multimedia skills, project management knowledge, and the ability to design effective learning experiences.
  • You will manage learning systems, enhance technology integration, support content development, report on effectiveness, collaborate on platforms, and oversee budgets and vendor evaluations.

Requirements

  • Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field
  • Requires strong knowledge PC desktop packages (preferably Microsoft Office) with strong Excel skills, including a sophisticated knowledge of web-based applications and multimedia / video technologies
  • Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization
  • Strong analytic and diagnostic skills, and a data-driven and metrics-driver approach
  • Strong reporting and presentation skills as it relates to data analysis and impact on business levers
  • Demonstrated experience with rapid e-learning development tools (Articulate, Synthesia, etc.)
  • Expertise in Usability of Technology for use in design of effective learner experiences
  • Demonstrated ability to design and present material using multi-media applications (Mural, Mentimeter, Ponapto, MS Suite, Teams)
  • Experience in Project Management, Business Analysis, or Software Implementation desired
  • Experience with integration with PeopleSoft LMS
  • Experience in functional support for learning management system
  • Demonstrated management experience within the training/corporate education field
  • Experience in design, development, implementation, and management of an online corporate university
  • Flexible and adaptable to work at both strategic and tactical levels and with detailed information

Responsibilities

  • Manages the administration of Cox University, including the systems that support and interface with Cox U learning management system.
  • Partners with HR Technology to develop and enhance Cox University learning management system, including systems that interface to include the integration of social and mobile learning technologies.
  • Manages integration of learning content and course development with learning technology and devices including gaming technology, social media, mobile learning, virtual classroom and other delivery methods.
  • Participants in industry forums and networks to stay abreast of current and emerging trends in learning technologies.
  • Collaborates with SHRS colleagues to identify and recommend innovative learning delivery platforms and evaluate the technology implications of implementation and ongoing support.
  • Manages Tier 1 functional support for Learn@Cox and other learning systems.
  • Monitors and report on effectiveness and use of learning and social/mobile learning technologies.
  • Consults with internal customers, cross-functional team members and external vendors to capture agreed-upon business objectives and processes to define system requirements.
  • Performs research and fact-finding to create business requirements for development of end-user programs, operational procedures and support.
  • Communicates these processes and their implications to technical and non-technical contributors to ensure that applications accurately meet business users' goals.
  • Manages and reports on budget and expenses related to learning technology to include preparation of business case objectives in alignment with supply chain for evaluation of vendor selection.

FAQs

What is the primary responsibility of the Learning & Development Manager?

The primary responsibility of the Learning & Development Manager is to recommend and implement technology solutions that support the Talent Management & Development learning strategies, driving the achievement of business goals and enhancing the learner experience at Cox University.

What qualifications are required for this position?

The minimum qualifications include a Bachelor's degree in a related discipline and 6 years of relevant experience, or an equivalent combination of education and experience such as a Master's degree with 4 years of experience or a Ph.D. with 1 year of experience.

What are the preferred qualifications for candidates?

Preferred qualifications include experience in Project Management, Business Analysis, or Software Implementation, experience with PeopleSoft LMS integration, functional support experience for learning management systems, management experience within the training/corporate education field, and experience in designing and managing an online corporate university.

What kind of team will the Learning & Development Manager manage?

The Learning & Development Manager will manage a team of resources focused on learning management operations and administration.

What is the compensation range for this position?

The compensation for the Learning & Development Manager position ranges from $87,200.00 to $130,800.00 per year, depending on factors like location and the candidate's qualifications.

What benefits does Cox Communications offer?

Benefits include flexible vacation and wellness days, paid holidays, additional paid time off for various needs, health care insurance, retirement planning (401(k)), and more.

Is prior experience with e-learning development tools necessary?

Yes, demonstrated experience with rapid e-learning development tools such as Articulate and Synthesia is required for this position.

Does the job require travel?

The job description does not explicitly mention travel, but participation in industry forums and networks may imply occasional travel to stay current with learning technologies.

What type of technology solutions will the Learning & Development Manager work with?

The manager will work with learning management systems like PeopleSoft/Taleo, as well as other platforms including QuestionMark and Brain Shark, and integrate various learning technologies such as mobile, social media, and gaming technology.

Are applicants required to be authorized to work in the United States?

Yes, applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

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Cox Communications

The largest private telecom company in America, we serve nearly seven million homes and businesses across 18 states.

Telecommunications
Industry
10,001+
Employees
1964
Founded Year

Mission & Purpose

Cox Communications is committed to creating more moments of real human connection. We bring people closer to family and friends through technology that’s inspired by a culture that puts people first, and we’re always working to improve life in the communities we serve. Our world-class broadband applications and services are helping create smart homes and smart cities that will bring more comfort, convenience, security, entertainment and connectivity to the lives of the people we serve. Our company is full of dreamers and doers; people who make plans and who make things happen. And, of course, people who have fun doing it. In short, people like you.