Large

Cox Communications is committed to creating more moments of real human connection. We bring people closer to family and friends through technology that’s inspired by a culture that puts people first, and we’re always working to improve life in the communities we serve. Our world-class broadband applications and services are helping create smart homes and smart cities that will bring more comfort, convenience, security, entertainment and connectivity to the lives of the people we serve.

Our company is full of dreamers and doers; people who make plans and who make things happen. And, of course, people who have fun doing it. In short, people like you.

Telecommunications

Cox Communications

The largest private telecom company in America, we serve nearly seven million homes and businesses across 18 states.

You need a BA/BS, 6 years in related fields, project management skills, data interpretation expertise, process mapping fluency, and certifications in BPM and HR analytics. Six Sigma also required.

You will optimize workforce performance, analyze data for HR strategies, facilitate process improvements, and drive employee engagement initiatives while collaborating cross-functionally.

Consulting

People, HR & Administration

Atlanta

<div>The Organizational Development and Effectiveness Manager - Process and Measurement will play a strategic role in enhancing organizational performance, employee engagement, and culture. This role requires expertise in HR, industrial-organizational psychology, predictive analytics, and process improvement, with a focus on measuring and maximizing return on investment (ROI) for organizational initiatives. The manager will facilitate process mapping and design sessions (both current state and future state), utilizing tools such as Visio, Lucid, or similar software to create detailed process maps. Leveraging methodologies such as Six Sigma or Agile, the manager will identify opportunities for improvement, design surveys, lead research on organizational behavior, and drive culture change efforts across the organization. 
 
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS : 
 
Organizational Effectiveness and Strategic Insights 
 
 
<ul><li>Collaborates with the OE team to develop and implement strategies to optimize workforce performance, organizational culture, and employee engagement.</li>
<li>Works with OE Director to align organizational development initiatives with company-wide strategic goals and growth objectives.</li>
<li>Provides thought leadership on organizational effectiveness practices, offering insights based on predictive analytics, HR trends, and data-driven recommendations.</li> 
</ul> 
 
Predictive Analytics &amp; Statistical Modeling 
 
 
<ul><li>Oversees the creation of predictive models to forecast key performance indicators related to workforce planning, engagement, and retention.</li>
<li>Applies advanced statistical methods to analyze workforce data, generating actionable insights to inform HR and organizational strategies.</li>
<li>Guides the team in efforts to measure the ROI of organizational development initiatives, reporting on metrics to support data-driven decision-making.</li> 
</ul> 
 
Process Mapping &amp; Design 
 
 
<ul><li>Facilitates process mapping and design sessions to create Current State and Future State process maps that align with customer needs and organizational goals.</li>
<li>Identifies inefficiencies, bottlenecks, and opportunities for improvement during process mapping sessions.</li>
<li>Creates detailed and visually effective process maps using software such as Visio, Lucid, or similar tools to support business improvement initiatives.</li> 
</ul> 
 
Process Improvement &amp; Methodology (Six Sigma or Agile Process Improvement) 
 
 
<ul><li>Champions process improvement projects across departments, utilizing Six Sigma or Agile process improvement methodologies to drive operational efficiency.</li>
<li>Conducts root cause analysis to identify and eliminate bottlenecks, reducing waste and improving quality in key business processes.</li>
<li>Establishes a performance measurement framework for continuous improvement, including key performance indicators (KPIs) to ensure sustainable impact.</li>
<li>Partners cross divisionally to influence and drive process improvements where appropriate on processes that are governed at the Enterprise level.</li> 
</ul> 
 
Research &amp; Survey Design 
 
 
<ul><li>Works with OE team on the design, administration, and analysis of employee engagement, culture, and satisfaction surveys, translating findings into strategic recommendations.</li>
<li>Uses research methods (e.g., surveys, focus groups, experimental designs) to assess organizational behavior and monitor employee engagement trends.</li>
<li>Develops and executes initiatives based on research findings to enhance workplace culture, employee well-being, and overall organizational performance.</li> 
</ul> 
 
Organizational Behavior &amp; Culture Change 
 
 
<ul><li>Supports culture change initiatives to guide diversity, inclusivity, and alignment with organizational values and goals.</li>
<li>Provides expertise on organizational behavior, employee motivation, and engagement, identifying and addressing gaps to improve overall workforce morale.</li>
<li>Partners with HR to develop strategies that foster a positive, supportive, and high-performing organizational culture.</li> 
</ul> 
 
Research &amp; Collaboration 
 
 
<ul><li>Stays current on latest industry research and communicates findings to team and leadership via, presentations, executive summaries, white papers, etc.</li>
<li>Partners closely with HR, Learning &amp; Development, and other stakeholders to drive initiatives that support strategic talent and organizational objectives.</li>
<li>Communicates findings, insights, and recommendations to senior leaders, providing a clear data-driven rationale for organizational changes.</li> 
</ul> 
 
QUALIFICATIONS AND EXPERIENCE:
 
 
Minimum 
 
 
<ul><li>BA/BS degree in related discipline (Industrial-Organizational Psychology, Organization Effectiveness, Organizational Development, Talent Management, Human Resources, Business, Statistics, Data Science) with 6 years of experience in a related field (Organizational Effectiveness, Organizational Development, Human Resources, Process Improvement, or Data Science for HR); The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years of equivalent experience in lieu of a degree.</li>
<li>Strong experience facilitating process mapping and design sessions (Current State and Future State) and implementing improvements based on findings.</li>
<li>Strong project management skills with the ability to lead and manage multiple projects simultaneously.</li>
<li>Excellent problem-solving skills with the ability to interpret data to drive decision-making.</li>
<li>Excellent written and verbal communication skills and demonstrated ability to tell a story using data to gain buy in from the executive level and support from all levels.</li>
<li>Excellent research skills with the ability to gather and collect relevant data using trusted research methods and techniques.</li>
<li>Fluency in process mapping tools such as Visio, Lucid, or similar software.</li>
<li>Experience in analyzing and interpreting Qualitative and Quantitative data using statistical software (e.g., IBM SPSS, SAS, R, Python, Excel, Tableau, and/or Power bi, etc.)</li>
<li>Certification in BPM</li>
<li>Certification in HR/People Analytics and/or ROI</li> 
</ul> 
 
Preferred 
 
 
<ul><li>Strong understanding of organizational culture dynamics and their impact on performance and effectiveness.</li>
<li>Deep knowledge in the measurement, interpretation and consultation of employee engagement and organizational behavior.</li>
<li>Proven record of strong collaboration with several stakeholders, ability to work in a matrix environment, partner, and influence others at all levels of the organization to ensure mutual goals are achieved.</li>
<li>Six Sigma certification</li> 
</ul> 
 
PHYSICAL REQUIREMENTS:
 
 
1. Primarily close vision for focused computer work, with the ability to read documents. Sitting for long durations with the ability to stand up and move around periodically. Fine motor skills for using a keyboard and mouse efficiently. Ability to lift and carry light objects occasionally, like files or supplies. Adequate hearing to participate in conversations and phone calls. 
 
The statements in this job description are intended to represent the key duties, essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.
 
 
USD 90,100.00 - 150,100.00 per year 
 
Compensation: 
 
Compensation includes a base salary of $90,100.00 - $150,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. 
 
Benefits: 
 
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. 
 
About Cox Communications 
 
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 
 
About Cox 
 
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! 
 
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . 
 
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. 
 
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.</div>

The Organizational Development and Effectiveness Manager - Process and Measurement will play a strategic role in enhancing organizational performance, employee engagement, and culture. This role requires expertise in HR, industrial-organizational psychology, predictive analytics, and process improvement, with a focus on measuring and maximizing return on investment (ROI) for organizational initiatives. The manager will facilitate process mapping and design sessions (both current state and future state), utilizing tools such as Visio, Lucid, or similar software to create detailed process maps. Leveraging methodologies such as Six Sigma or Agile, the manager will identify opportunities for improvement, design surveys, lead research on organizational behavior, and drive culture change efforts across the organization.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS :

Organizational Effectiveness and Strategic Insights


Collaborates with the OE team to develop and implement strategies to optimize workforce performance, organizational culture, and employee engagement.
Works with OE Director to align organizational development initiatives with company-wide strategic goals and growth objectives.
Provides thought leadership on organizational effectiveness practices, offering insights based on predictive analytics, HR trends, and data-driven recommendations.


Predictive Analytics & Statistical Modeling


Oversees the creation of predictive models to forecast key performance indicators related to workforce planning, engagement, and retention.
Applies advanced statistical methods to analyze workforce data, generating actionable insights to inform HR and organizational strategies.
Guides the team in efforts to measure the ROI of organizational development initiatives, reporting on metrics to support data-driven decision-making.


Process Mapping & Design


Facilitates process mapping and design sessions to create Current State and Future State process maps that align with customer needs and organizational goals.
Identifies inefficiencies, bottlenecks, and opportunities for improvement during process mapping sessions.
Creates detailed and visually effective process maps using software such as Visio, Lucid, or similar tools to support business improvement initiatives.


Process Improvement & Methodology (Six Sigma or Agile Process Improvement)


Champions process improvement projects across departments, utilizing Six Sigma or Agile process improvement methodologies to drive operational efficiency.
Conducts root cause analysis to identify and eliminate bottlenecks, reducing waste and improving quality in key business processes.
Establishes a performance measurement framework for continuous improvement, including key performance indicators (KPIs) to ensure sustainable impact.
Partners cross divisionally to influence and drive process improvements where appropriate on processes that are governed at the Enterprise level.


Research & Survey Design


Works with OE team on the design, administration, and analysis of employee engagement, culture, and satisfaction surveys, translating findings into strategic recommendations.
Uses research methods (e.g., surveys, focus groups, experimental designs) to assess organizational behavior and monitor employee engagement trends.
Develops and executes initiatives based on research findings to enhance workplace culture, employee well-being, and overall organizational performance.


Organizational Behavior & Culture Change


Supports culture change initiatives to guide diversity, inclusivity, and alignment with organizational values and goals.
Provides expertise on organizational behavior, employee motivation, and engagement, identifying and addressing gaps to improve overall workforce morale.
Partners with HR to develop strategies that foster a positive, supportive, and high-performing organizational culture.


Research & Collaboration


Stays current on latest industry research and communicates findings to team and leadership via, presentations, executive summaries, white papers, etc.
Partners closely with HR, Learning & Development, and other stakeholders to drive initiatives that support strategic talent and organizational objectives.
Communicates findings, insights, and recommendations to senior leaders, providing a clear data-driven rationale for organizational changes.


QUALIFICATIONS AND EXPERIENCE:


Minimum


BA/BS degree in related discipline (Industrial-Organizational Psychology, Organization Effectiveness, Organizational Development, Talent Management, Human Resources, Business, Statistics, Data Science) with 6 years of experience in a related field (Organizational Effectiveness, Organizational Development, Human Resources, Process Improvement, or Data Science for HR); The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years of equivalent experience in lieu of a degree.
Strong experience facilitating process mapping and design sessions (Current State and Future State) and implementing improvements based on findings.
Strong project management skills with the ability to lead and manage multiple projects simultaneously.
Excellent problem-solving skills with the ability to interpret data to drive decision-making.
Excellent written and verbal communication skills and demonstrated ability to tell a story using data to gain buy in from the executive level and support from all levels.
Excellent research skills with the ability to gather and collect relevant data using trusted research methods and techniques.
Fluency in process mapping tools such as Visio, Lucid, or similar software.
Experience in analyzing and interpreting Qualitative and Quantitative data using statistical software (e.g., IBM SPSS, SAS, R, Python, Excel, Tableau, and/or Power bi, etc.)
Certification in BPM
Certification in HR/People Analytics and/or ROI


Preferred


Strong understanding of organizational culture dynamics and their impact on performance and effectiveness.
Deep knowledge in the measurement, interpretation and consultation of employee engagement and organizational behavior.
Proven record of strong collaboration with several stakeholders, ability to work in a matrix environment, partner, and influence others at all levels of the organization to ensure mutual goals are achieved.
Six Sigma certification


PHYSICAL REQUIREMENTS:


1. Primarily close vision for focused computer work, with the ability to read documents. Sitting for long durations with the ability to stand up and move around periodically. Fine motor skills for using a keyboard and mouse efficiently. Ability to lift and carry light objects occasionally, like files or supplies. Adequate hearing to participate in conversations and phone calls.

The statements in this job description are intended to represent the key duties, essential nature and level of work being performed. They are not intended to be all responsibilities or qualifications of the job.


USD 90,100.00 - 150,100.00 per year

Compensation:

Compensation includes a base salary of $90,100.00 - $150,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Organizational Development and Effectiveness Manager- Process and Measurement - Cox Communications

Organizational Development and Effectiveness Manager- Process and Measurement

You need a related bachelor's degree and 6 years' experience (or equivalent), strong Microsoft Office skills, excellent communication, consultative approach, analytical skills, and PHR/SPHR certification.

You will support leaders in executing growth strategies, manage budgets, provide talent insights, advise on people initiatives, and drive organizational effectiveness while promoting talent development.

Business, Operations & Strategy

<div>We're excited to add a Human Resources Business Partner (&quot;HRBP&quot;) Manager to the Cox Communications HRBP team. This role will support the SVP of Network &amp; Field Operations for the East Region and will provide counsel and support for all people strategies for this leader and their team. The HRBP Manager will report directly to the AVP HR Business Partner for Network &amp; Field Operations, and the preferred location for this role is Gainesville or Pensacola, FL. 
 
The HRBP Manager serves as a fully proficient, high-performing individual contributor business partner supporting a business(es) through advice and or service delivery of people and talent programs, processes and service, and strategic support to leaders in the execution of business strategy. 
 
The HRBP Manager provides client leaders with strategic guidance, design and delivery of people programs and services including recruiting, compensation, benefits, development, employee engagement and communications, all People Solutions lifecycle programs and activities, change enablement support for business leaders, strategic workforce planning and talent &amp; succession management in support of business goals. Develops, aligns, and implements HR strategy and programs in support of short-term and long-term business goals, and in attracting, retaining, and developing the best talent. Provide consultation and advice on organization design, talent development, strategic workforce planning, succession management, rewards, training, leadership development and performance. Serves as the client face of People Solutions, acting as a a strategic leader who interfaces and provides liaison with other People Solutions groups (i.e., Talent Acquisition, HRTS, Talent and Skills, Compensation, as well as Employee Experience teams regarding employee engagement, employee and labor relations, and business continuity issues. etc.) 
 
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS: 
 
 
<ul><li>Performs very intentional, relentless support, enablement, and advancement of Cox's 3.0 vision to strengthen our customer focus, reduce costs, and invest in growth businesses.</li>
<li>Assists client executives and their teams in executing growth strategies aimed at extending our network, enhancing our customer focus, growing portfolio offerings, and adapting our ways of working.</li>
<li>Manages and support the execution of budgets, operational plans and performance requirements.</li>
<li>Contributes to the design, development and delivery of People Solutions programs across multiple business functions.</li>
<li>Provides strategic and operational advice and partnership to senior leaders in designing and delivering people initiatives and strategies that attract, develop, and retain top talent, and through strategic analysis and actionable reporting on key trends and talent metrics.</li>
<li>Collaborates with and influences senior leaders to prioritize strategic people priorities and solutions that accelerate the achievement of business priorities through talent management, diversity and inclusion, rewards and recognition, and organizational effectiveness.</li>
<li>Works closely with People Analytics team in providing key analytics and turns insights into clear, actionable storytelling to consult with and advise leaders on talent actions and priorities aligned with business goals.</li>
<li>Advises leaders on the implications of short- and long-term talent decisions, strategies and change efforts.</li>
<li>Engages with People Solutions and senior business leaders to develop policies, programs, tools, and analytical processes to recommend/enhance people processes and organizational designs.</li>
<li>Partners with senior leadership to ensure delivered services and support further the company's vision, anticipated growth, and business operational objectives.</li>
<li>Contributes to cross-divisional people initiatives and strategies that impact leaders, employees, and businesses across Cox Communications and our other divisions.</li>
<li>Provides advice and guidance to leaders and employees in assigned client groups and helps plan and implement significant People Solutions initiatives.</li>
<li>Owns the talent and performance management and annual compensation planning process, consulting with leadership and partnering with People Solutions' compensation experts to ensure successful implementation.</li>
<li>Coaches and counsels leaders and managers on effective people leadership skills.</li>
<li>Analyzes and synthesizes people data to advise leaders on key talent strategies.</li>
<li>Proactively assesses business risk and develops recommendations for mitigation and ensures adequate planning to address anticipated future changes.</li>
<li>Often acts as a change champion for people initiatives and business initiatives with people impacts.</li>
<li>Analyzes how change can be sustained and supported through redesigned people strategies, programs, practices, policies, and processes.</li>
<li>Partners with leaders to advise and consult at all stages within the organizational design process.</li>
<li>Champions talent and development mindset, encouraging and coaching leaders to dynamically assess employees' strengths, weaknesses and development opportunities on an ongoing basis.</li>
<li>Proactively works with clients and People Solutions COEs to clarify current and anticipated workforce capability gaps and how those gaps may be closed.</li>
<li>Interprets data insightfully and generates original insights for strategic talent priorities. Analyzes qualitative and quantitative data to solve problems and drive continuous improvement of talent priorities.</li>
<li>Reviews external data and trends and provides relevant insight back into the business and creates winning solutions to keep the business ahead of the competition.</li>
<li>Partners with People Solutions Centers of Excellence, boundary partners, and business partners to develop policies, programs, tools and analytical processes to recommend/ enhance people processes and organizational design.</li>
<li>Anticipates and responds to changing business needs and influences lasting change in assigned businesses by serving as a change advocate on companywide people strategies and initiatives.</li>
<li>Other duties as assigned.</li> 
</ul> 
 
QUALIFICATIONS AND EXPERIENCE
 
 
Minimum: 
 
 
<ul><li>Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field</li>
<li>Strong knowledge of Microsoft Word, Excel and Powerpoint.</li>
<li>Excellent collaborative, interpersonal, leadership and communication skills.</li>
<li>Consultative approach to clients and stakeholders</li>
<li>Ability to work effectively with teams at all levels of the organization.</li>
<li>Excellent prioritization skills and ability to continually reassess and reprioritize real-time in alignment with business priorities and evolving workforce and talent needs.</li>
<li>Strong analytical and problem-solving skills, and ability to tell a story with data.</li> 
</ul> 
 
Preferred: 
 
 
<ul><li>Experience in telecommunications industry.</li>
<li>PHR/SPHR certification.</li> 
</ul> 
 
USD 99,000.00 - 165,000.00 per year 
 
Compensation: 
 
Compensation includes a base salary of $99,000.00 - $165,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. 
 
Benefits: 
 
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. 
 
About Cox Communications 
 
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 
 
About Cox 
 
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! 
 
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . 
 
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. 
 
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.</div>

We're excited to add a Human Resources Business Partner ("HRBP") Manager to the Cox Communications HRBP team. This role will support the SVP of Network & Field Operations for the East Region and will provide counsel and support for all people strategies for this leader and their team. The HRBP Manager will report directly to the AVP HR Business Partner for Network & Field Operations, and the preferred location for this role is Gainesville or Pensacola, FL.

The HRBP Manager serves as a fully proficient, high-performing individual contributor business partner supporting a business(es) through advice and or service delivery of people and talent programs, processes and service, and strategic support to leaders in the execution of business strategy.

The HRBP Manager provides client leaders with strategic guidance, design and delivery of people programs and services including recruiting, compensation, benefits, development, employee engagement and communications, all People Solutions lifecycle programs and activities, change enablement support for business leaders, strategic workforce planning and talent & succession management in support of business goals. Develops, aligns, and implements HR strategy and programs in support of short-term and long-term business goals, and in attracting, retaining, and developing the best talent. Provide consultation and advice on organization design, talent development, strategic workforce planning, succession management, rewards, training, leadership development and performance. Serves as the client face of People Solutions, acting as a a strategic leader who interfaces and provides liaison with other People Solutions groups (i.e., Talent Acquisition, HRTS, Talent and Skills, Compensation, as well as Employee Experience teams regarding employee engagement, employee and labor relations, and business continuity issues. etc.)

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS:


Performs very intentional, relentless support, enablement, and advancement of Cox's 3.0 vision to strengthen our customer focus, reduce costs, and invest in growth businesses.
Assists client executives and their teams in executing growth strategies aimed at extending our network, enhancing our customer focus, growing portfolio offerings, and adapting our ways of working.
Manages and support the execution of budgets, operational plans and performance requirements.
Contributes to the design, development and delivery of People Solutions programs across multiple business functions.
Provides strategic and operational advice and partnership to senior leaders in designing and delivering people initiatives and strategies that attract, develop, and retain top talent, and through strategic analysis and actionable reporting on key trends and talent metrics.
Collaborates with and influences senior leaders to prioritize strategic people priorities and solutions that accelerate the achievement of business priorities through talent management, diversity and inclusion, rewards and recognition, and organizational effectiveness.
Works closely with People Analytics team in providing key analytics and turns insights into clear, actionable storytelling to consult with and advise leaders on talent actions and priorities aligned with business goals.
Advises leaders on the implications of short- and long-term talent decisions, strategies and change efforts.
Engages with People Solutions and senior business leaders to develop policies, programs, tools, and analytical processes to recommend/enhance people processes and organizational designs.
Partners with senior leadership to ensure delivered services and support further the company's vision, anticipated growth, and business operational objectives.
Contributes to cross-divisional people initiatives and strategies that impact leaders, employees, and businesses across Cox Communications and our other divisions.
Provides advice and guidance to leaders and employees in assigned client groups and helps plan and implement significant People Solutions initiatives.
Owns the talent and performance management and annual compensation planning process, consulting with leadership and partnering with People Solutions' compensation experts to ensure successful implementation.
Coaches and counsels leaders and managers on effective people leadership skills.
Analyzes and synthesizes people data to advise leaders on key talent strategies.
Proactively assesses business risk and develops recommendations for mitigation and ensures adequate planning to address anticipated future changes.
Often acts as a change champion for people initiatives and business initiatives with people impacts.
Analyzes how change can be sustained and supported through redesigned people strategies, programs, practices, policies, and processes.
Partners with leaders to advise and consult at all stages within the organizational design process.
Champions talent and development mindset, encouraging and coaching leaders to dynamically assess employees' strengths, weaknesses and development opportunities on an ongoing basis.
Proactively works with clients and People Solutions COEs to clarify current and anticipated workforce capability gaps and how those gaps may be closed.
Interprets data insightfully and generates original insights for strategic talent priorities. Analyzes qualitative and quantitative data to solve problems and drive continuous improvement of talent priorities.
Reviews external data and trends and provides relevant insight back into the business and creates winning solutions to keep the business ahead of the competition.
Partners with People Solutions Centers of Excellence, boundary partners, and business partners to develop policies, programs, tools and analytical processes to recommend/ enhance people processes and organizational design.
Anticipates and responds to changing business needs and influences lasting change in assigned businesses by serving as a change advocate on companywide people strategies and initiatives.
Other duties as assigned.


QUALIFICATIONS AND EXPERIENCE


Minimum:


Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field
Strong knowledge of Microsoft Word, Excel and Powerpoint.
Excellent collaborative, interpersonal, leadership and communication skills.
Consultative approach to clients and stakeholders
Ability to work effectively with teams at all levels of the organization.
Excellent prioritization skills and ability to continually reassess and reprioritize real-time in alignment with business priorities and evolving workforce and talent needs.
Strong analytical and problem-solving skills, and ability to tell a story with data.


Preferred:


Experience in telecommunications industry.
PHR/SPHR certification.


USD 99,000.00 - 165,000.00 per year

Compensation:

Compensation includes a base salary of $99,000.00 - $165,000.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

HR Business Partner Manager - Network & Field Operations East Region - Cox Communications

HR Business Partner Manager - Network & Field Operations East Region

You need a BA/BS in HR or related field, 6 years’ experience, strong Excel skills, understanding of compensation programs, confidentiality, and excellent interpersonal abilities. CCP preferred.

You will develop and manage compensation programs, advise on pay policies, analyze market trends, collaborate on incentive plans, and recommend improvements to ensure competitive compliance.

Virginia Beach

<div>Cox Communications is currently looking for a Compensation Manager to join our team. You must be in Atlanta, Georgia, Virginia Beach, Virginia, New Orleans, Louisiana, or Omaha, Nebraska . 
 
The Role:
 
 
The Compensation Manager plans, develops, implements, administers and maintains compensation programs that support the company's pay philosophy, objectives, competitive position and local practices. The Compensation Manager ensures consistent application of competitive pay practices, evaluates programs, trends and/or new technologies and recommends changes and improvements. They also formulate recommendations regarding development of base pay structures through job design and evaluation. The Compensation Manager works independently and provides solutions to highly complex problems. 
 
Responsibilities: 
 
 
<ul><li>Performs the full scope of activities associated with development and administration of competitive and legally compliant compensation programs.</li>
<li>Advises the organization on base pay, short-term incentive, and long-term incentive administration.</li>
<li>Consults with and advises boundary partners and respective managers on compensation policy interpretation, new hire offers, promotions, market analyses, job description / evaluation and other compensation projects and initiatives.</li>
<li>Collaborates on design and review of special compensation programs and/or incentive plans.</li>
<li>Responsible for the assessment of market compensation trends, surveys and reports to determine the company's competitive position.</li>
<li>Audits jobs/pay levels to identify and resolve issues arising from reorganizations, contractual changes, acquisitions, etc.</li>
<li>Analyzes compensation data to support client deliverables such as, merit budget, salary structure management and incentive plan pools and audits.</li>
<li>Develops recommendations for improvements to compensation processes, ensuring alignment with company policies and philosophy.</li>
<li>Performs other duties as assigned.</li> 
</ul> 
 
Qualifications: 
 
 
<ul><li>BA/BS degree in related discipline (e.g., HR Management, Business, Mathematics, etc.,) and 6 years' experience in a related field (i.e. Compensation, HR, Financial Analysis, etc.). The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field.</li>
<li>Strong knowledge and demonstration of advanced Excel skills and mastery of Microsoft Word &amp; PowerPoint.</li>
<li>Ability to apply discretion in dealing with confidential and sensitive information.</li>
<li>Excellent quantitative reasoning skills.</li>
<li>Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization</li>
<li>Possesses comprehensive and extensive knowledge of subject matter (e.g., compensation program design, implementation and administration).</li> 
</ul> 
 
Preferred Qualifications: 
 
 
<ul><li>Understanding of executive compensation and sales compensation programs, practices and policies.</li>
<li>Advanced expertise in Excel.</li>
<li>Experience in telecommunications industry.</li>
<li>CCP.</li> 
</ul> 
 
USD 90,100.00 - 150,100.00 per year 
 
Compensation: 
 
Compensation includes a base salary of $90,100.00 - $150,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. 
 
Benefits: 
 
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. 
 
About Cox Communications 
 
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 
 
About Cox 
 
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! 
 
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . 
 
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. 
 
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.</div>

Cox Communications is currently looking for a Compensation Manager to join our team. You must be in Atlanta, Georgia, Virginia Beach, Virginia, New Orleans, Louisiana, or Omaha, Nebraska .

The Role:


The Compensation Manager plans, develops, implements, administers and maintains compensation programs that support the company's pay philosophy, objectives, competitive position and local practices. The Compensation Manager ensures consistent application of competitive pay practices, evaluates programs, trends and/or new technologies and recommends changes and improvements. They also formulate recommendations regarding development of base pay structures through job design and evaluation. The Compensation Manager works independently and provides solutions to highly complex problems.

Responsibilities:


Performs the full scope of activities associated with development and administration of competitive and legally compliant compensation programs.
Advises the organization on base pay, short-term incentive, and long-term incentive administration.
Consults with and advises boundary partners and respective managers on compensation policy interpretation, new hire offers, promotions, market analyses, job description / evaluation and other compensation projects and initiatives.
Collaborates on design and review of special compensation programs and/or incentive plans.
Responsible for the assessment of market compensation trends, surveys and reports to determine the company's competitive position.
Audits jobs/pay levels to identify and resolve issues arising from reorganizations, contractual changes, acquisitions, etc.
Analyzes compensation data to support client deliverables such as, merit budget, salary structure management and incentive plan pools and audits.
Develops recommendations for improvements to compensation processes, ensuring alignment with company policies and philosophy.
Performs other duties as assigned.


Qualifications:


BA/BS degree in related discipline (e.g., HR Management, Business, Mathematics, etc.,) and 6 years' experience in a related field (i.e. Compensation, HR, Financial Analysis, etc.). The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field.
Strong knowledge and demonstration of advanced Excel skills and mastery of Microsoft Word & PowerPoint.
Ability to apply discretion in dealing with confidential and sensitive information.
Excellent quantitative reasoning skills.
Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization
Possesses comprehensive and extensive knowledge of subject matter (e.g., compensation program design, implementation and administration).


Preferred Qualifications:


Understanding of executive compensation and sales compensation programs, practices and policies.
Advanced expertise in Excel.
Experience in telecommunications industry.
CCP.


USD 90,100.00 - 150,100.00 per year

Compensation:

Compensation includes a base salary of $90,100.00 - $150,100.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Compensation Manager - Cox Communications

Compensation Manager

You should have a relevant degree with extensive experience, strong Excel and multimedia skills, project management knowledge, and the ability to design effective learning experiences.

You will manage learning systems, enhance technology integration, support content development, report on effectiveness, collaborate on platforms, and oversee budgets and vendor evaluations.

Education & Teaching

<div>The Learning &amp; Development Manager recommends and implements technology solutions in support of the Talent Management &amp; Development learning strategies that drives the achievement of the Cox experience and business goals. Reporting to the Director, Learning &amp; Development / Training, this leader assesses incumbent learning development tools, delivery systems and processes for implementing eLearning and mobile solutions. Works collaboratively with colleagues within SHRS to optimize the use of tools and evaluate emerging technology-based solutions. This role has direct responsibility for management and administration of the PeopleSoft/Taleo learning management system, as well as other platforms including but not limited to QuestionMark, Brain Shark, and strategic vendor partnerships with eLearning content providers. Ensures the quality of the Cox University learner experience by implementing consistent practices for quality assurance and problem resolution. This role partners with the Senior Analyst, Metrics &amp; Reporting to create and access meaningful data relevant to reporting requirements and the evaluation of learning impact on the business. Manages a team of resources focused on learning management operations and administration. 
 
PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS : 
<ul>
<li>Manages the administration of Cox University, including the systems that support and interface with Cox U learning management system.</li>
<li>Partners with HR Technology to develop and enhance Cox University learning management system, including systems that interface to include the integration of social and mobile learning technologies.</li>
<li>Manages integration of learning content and course development with learning technology and devices including gaming technology, social media, mobile learning, virtual classroom and other delivery methods.</li>
<li>Participants in industry forums and networks to stay abreast of current and emerging trends in learning technologies.</li>
<li>Collaborates with SHRS colleagues to identify and recommend innovative learning delivery platforms and evaluate the technology implications of implementation and ongoing support.</li>
<li>Manages Tier 1 functional support for Learn@Cox and other learning systems.</li>
<li>Monitors and report on effectiveness and use of learning and social/mobile learning technologies.</li>
<li>Consults with internal customers, cross-functional team members and external vendors to capture agreed-upon business objectives and processes to define system requirements.</li>
<li>Performs research and fact-finding to create business requirements for development of end-user programs, operational procedures and support.</li>
<li>Communicates these processes and their implications to technical and non-technical contributors to ensure that applications accurately meet business users' goals.</li>
<li>Manages and reports on budget and expenses related to learning technology to include preparation of business case objectives in alignment with supply chain for evaluation of vendor selection.</li> 
</ul> 
 
QUALIFICATIONS AND EXPERIENCE:
 
 
Minimum Qualifications: 
 
 
<ul><li>Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field</li>
<li>Requires strong knowledge PC desktop packages (preferably Microsoft Office) with strong Excel skills, including a sophisticated knowledge of web-based applications and multimedia / video technologies.</li>
<li>Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization.</li>
<li>Strong analytic and diagnostic skills, and a data-driven and metrics-driver approach.</li>
<li>Strong reporting and presentation skills as it relates to data analysis and impact on business levers.</li>
<li>Demonstrated experience with rapid e-learning development tools (Articulate, Synthesia, etc.)</li>
<li>Expertise in Usability of Technology for use in design of effective learner experiences.</li>
<li>Demonstrated ability to design and present material using multi-media applications (Mural, Mentimeter, Ponapto, MS Suite, Teams.)</li> 
</ul> 
 
Preferred Qualifications: 
 
 
<ul><li>Experience in Project Management, Business Analysis, or Software Implementation desired.</li>
<li>Experience with integration with PeopleSoft LMS.</li>
<li>Experience in functional support for learning management system.</li>
<li>Demonstrated management experience within the training/corporate education field.</li>
<li>Experience in design, development, implementation, and management of an online corporate university.</li>
<li>Flexible and adaptable to work at both strategic and tactical levels and with detailed information.</li> 
</ul> 
 
USD 87,200.00 - 130,800.00 per year 
 
Compensation: 
 
Compensation includes a base salary of $87,200.00 - $130,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program. 
 
Benefits: 
 
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. 
 
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. 
 
About Cox Communications 
 
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! 
 
About Cox 
 
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today! 
 
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page . 
 
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. 
 
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.</div>

The Learning & Development Manager recommends and implements technology solutions in support of the Talent Management & Development learning strategies that drives the achievement of the Cox experience and business goals. Reporting to the Director, Learning & Development / Training, this leader assesses incumbent learning development tools, delivery systems and processes for implementing eLearning and mobile solutions. Works collaboratively with colleagues within SHRS to optimize the use of tools and evaluate emerging technology-based solutions. This role has direct responsibility for management and administration of the PeopleSoft/Taleo learning management system, as well as other platforms including but not limited to QuestionMark, Brain Shark, and strategic vendor partnerships with eLearning content providers. Ensures the quality of the Cox University learner experience by implementing consistent practices for quality assurance and problem resolution. This role partners with the Senior Analyst, Metrics & Reporting to create and access meaningful data relevant to reporting requirements and the evaluation of learning impact on the business. Manages a team of resources focused on learning management operations and administration.

PRIMARY RESPONSIBILITIES AND ESSENTIAL FUNCTIONS :

Manages the administration of Cox University, including the systems that support and interface with Cox U learning management system.
Partners with HR Technology to develop and enhance Cox University learning management system, including systems that interface to include the integration of social and mobile learning technologies.
Manages integration of learning content and course development with learning technology and devices including gaming technology, social media, mobile learning, virtual classroom and other delivery methods.
Participants in industry forums and networks to stay abreast of current and emerging trends in learning technologies.
Collaborates with SHRS colleagues to identify and recommend innovative learning delivery platforms and evaluate the technology implications of implementation and ongoing support.
Manages Tier 1 functional support for Learn@Cox and other learning systems.
Monitors and report on effectiveness and use of learning and social/mobile learning technologies.
Consults with internal customers, cross-functional team members and external vendors to capture agreed-upon business objectives and processes to define system requirements.
Performs research and fact-finding to create business requirements for development of end-user programs, operational procedures and support.
Communicates these processes and their implications to technical and non-technical contributors to ensure that applications accurately meet business users' goals.
Manages and reports on budget and expenses related to learning technology to include preparation of business case objectives in alignment with supply chain for evaluation of vendor selection.


QUALIFICATIONS AND EXPERIENCE:


Minimum Qualifications:


Bachelor's degree in a related discipline and 6 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 4 years' experience; a Ph.D. and 1 year of experience; or 10 years' experience in a related field
Requires strong knowledge PC desktop packages (preferably Microsoft Office) with strong Excel skills, including a sophisticated knowledge of web-based applications and multimedia / video technologies.
Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization.
Strong analytic and diagnostic skills, and a data-driven and metrics-driver approach.
Strong reporting and presentation skills as it relates to data analysis and impact on business levers.
Demonstrated experience with rapid e-learning development tools (Articulate, Synthesia, etc.)
Expertise in Usability of Technology for use in design of effective learner experiences.
Demonstrated ability to design and present material using multi-media applications (Mural, Mentimeter, Ponapto, MS Suite, Teams.)


Preferred Qualifications:


Experience in Project Management, Business Analysis, or Software Implementation desired.
Experience with integration with PeopleSoft LMS.
Experience in functional support for learning management system.
Demonstrated management experience within the training/corporate education field.
Experience in design, development, implementation, and management of an online corporate university.
Flexible and adaptable to work at both strategic and tactical levels and with detailed information.


USD 87,200.00 - 130,800.00 per year

Compensation:

Compensation includes a base salary of $87,200.00 - $130,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Benefits:

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Learning & Development Manager - Cox Communications

Learning & Development Manager

You need a BA/BS and 6 years in HR or Compensation, advanced Excel skills, confidentiality skills, quantitative reasoning, leadership, and knowledge of compensation programs. CCP preferred; telecom experience a plus.

You will manage and develop competitive compensation programs, advise on pay structures, analyze market trends, audit job/pay levels, and make process improvement recommendations.

Cox Communications

Mission

Liberty Global

Virgin Media O2

IPG DXTRA

Alcatel-Lucent Enterprise

Community Fibre

Adtran

Boldyn Networks

Lumen Technologies

Ciena

TDS Telecom