Logo of Huzzle

Learning Experience Specialist

  • Job
    Full-time
    Mid Level
  • People, HR & Administration
    Education & Teaching
  • Vancouver

AI generated summary

  • You need a bachelor’s degree/certificate, 3+ years in learning roles, experience in instructional design, LMS proficiency, strong project management skills, and knowledge of adult learning principles.
  • You will assess training needs, design and develop course content, create e-learning resources, monitor performance, ensure material quality, provide ongoing support, and manage LMS tasks.

Requirements

  • Bachelor’s degree in education, Curriculum Development, Human Resources and/or post-secondary Certificate in a related discipline (i.e., Instructional Design, Adult Education, eLearning Development)
  • Minimum of three (3) years’ experience as an internal or external Learning Advisor, Curriculum Developer, or Instructional Designer, including the design, development, delivery, and evaluation of adult learning programs
  • Proven ability to deliver and facilitate learning.
  • Experience collaboratively working with internal departments, external stakeholders, and Subject Matter Experts (SMEs) to identify training needs and develop resources.
  • Solid knowledge of instructional design frameworks (e.g., ADDIE) and training evaluation methods to measure and report on learning outcomes.
  • Knowledge of adult learning and e- learning design principles including accessibility guidelines
  • Experience using learning management systems (LMS) to develop and deliver training content.
  • Applied knowledge of Articulate Storyline and Rise and video editing software; adept at acquiring proficiency on new platforms and applications.
  • Strong project management skills.
  • Knowledge of the travel industry (desirable)

Responsibilities

  • Assess training and development needs through surveys, interviews, focus groups and communication with stakeholders, Franchisees, Managers and Vacation Consultants
  • Design, develop, implement, and evaluate course content; ensure content is current, relevant, and applicable to the unique needs of our learners.
  • Create engaging e-learning resources, training, instructional templates, and documentation.
  • Identify, benchmark and monitor learning initiatives performance.
  • Ensure all training materials are clear, concise, consistent, and instructionally sound.
  • Provide ongoing learning and development services to meet changing needs of the Expedia Cruises business and the travel industry.
  • Provide LMS (adobe learning manager) support in relation to course content and creation.
  • Previous experience on project management

FAQs

What is the role of a Learning Experience Specialist at Expedia Group?

The Learning Experience Specialist is responsible for conducting needs analysis, designing and facilitating learning for Franchisees, Managers, and Vacation Consultants. They create engaging training materials, such as e-learning resources and Instructor Led Training, while collaborating with internal stakeholders to deliver effective training.

What qualifications do I need to apply for this position?

A Bachelor's degree in education, Curriculum Development, Human Resources, or a related discipline is required, along with a minimum of three years of experience as a Learning Advisor, Curriculum Developer, or Instructional Designer.

Is experience in the travel industry required?

While not mandatory, knowledge of the travel industry is desirable for this role.

What instructional design frameworks should candidates be familiar with?

Candidates should have solid knowledge of instructional design frameworks, particularly ADDIE, and training evaluation methods to measure and report on learning outcomes.

What tools and software should I be proficient in for this role?

Proficiency in Articulate Storyline and Rise, as well as video editing software, is required. Experience using Learning Management Systems (LMS) to develop and deliver training content is also necessary.

What type of training resources will I be creating?

You will create a variety of training resources, including e-learning, micro-learning, job aids, and Instructor Led Training materials to meet the unique needs of learners.

What is the salary range for this position?

The total cash range for this position in Vancouver is $64,000.00 to $89,500.00, with the potential to increase up to $102,500.00 based on ongoing performance in the role.

Can I request accommodations during the application process?

Yes, if you need assistance due to a disability or other conditions, you can reach out to the Recruiting Accommodations Team for help.

What benefits does Expedia Group offer to its employees?

Expedia Group provides a full benefits package that includes travel perks, generous time-off, parental leave, a global hybrid work setup, and career development resources.

How does Expedia Group foster an inclusive work environment?

Expedia Group is committed to creating an inclusive work environment with a diverse workforce, where all qualified applicants receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Powering global travel for everyone, everywhere.

Travel & Leisure
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

Expedia Group is a leading travel technology company that operates a global platform connecting travellers with a wide range of travel options. Their ultimate mission is to make the world more accessible by empowering people to explore and experience different destinations. Expedia Group's purpose is to provide seamless travel experiences and inspire travellers to discover new places. They offer a comprehensive suite of services, including online travel booking platforms, travel management solutions, and innovative tools that enhance the travel planning and booking process. With a commitment to customer satisfaction and innovation, Expedia Group continues to revolutionise the travel industry and shape the way people travel and explore the world.

Culture & Values

  • Choose Fearlessly

    Own your decisions. Make mistakes. Move on. Start again.

  • Force Simplicity

    Drive clarity and create momentum. Focus on impactful work.

  • Include Consciously

    Bring people in. Drive success for everyone. Seek out diverse ideas and experiences to improve outcomes for our travelers and our company.

  • Trust Each Other

    Challenge each other, and trust each other to deliver.

  • Go Get What's Next

    Dream of a better future, and make it a reality – for ourselves, our company, and travelers everywhere.

Benefits

  • Medical, dental, and vision

  • Parental & family caregiving leave

  • Workplace accommodations

  • Flexible spending accounts — health care FSA and/or dependent care FSA

  • International airlines travel agent network (IATAN) membership

  • Employee assistance program

  • Nudge membership providing customized financial education

  • Adoption and surrogacy assistance

  • Pet support benefits

  • Talkspace, a 24/7 online therapy service

  • Competitive paid time off programs for vacation, holidays and illness

  • Wellness & travel reimbursement