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Learning Systems Administrator

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PitchBook Data

3mo ago

  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration
  • Seattle
  • Quick Apply

AI generated summary

  • You need a bachelor's degree, 5+ years in learning systems (Cornerstone preferred), online learning protocols knowledge, strong MS Office skills, and excellent communication and problem-solving abilities.
  • You will manage the LMS, ensure content quality, troubleshoot issues, train users, develop processes, create reports, and stay current on learning technology trends while supporting HR initiatives.

Requirements

  • Bachelor's degree required
  • 5+ years previous experience in administering learning and content management systems (Cornerstone strongly preferred)
  • Knowledge and experience with online learning protocols (e.g., SCORM, AICC, Tin Can/xAPI)
  • Experience implementing technology to support Learning & Development programs
  • Proficiency with the Microsoft Office suite including in-depth knowledge of Forms, SharePoint, Outlook, Word, and Excel with the ability to pick up new systems and software easily
  • Able to build effective relationships with immediate team and cross functional partners for problem-solving of technical/process challenges
  • Strong verbal and written communication skills
  • Strong consultative skills and a self-starter with a proactive approach to resolving problems and issues
  • Able to juggle multiple priorities and complete work with a high level of quality and attention to detail
  • Bring a customer service mentality to the work
  • Work well independently and as part of teams
  • Duties are performed in a normal office environment while sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material
  • Duties require periodically working outside normal working hours (evenings or early mornings)

Responsibilities

  • Own and lead the administration of the Cornerstone Learning Management System
  • Manage the day-to-day operations and maintenance of the Learning Management System (LMS) by collaborating with instructional designers and program managers to maintain the LMS content quality, access to learning, and high-quality user experience
  • Develop, build, and maintain all elements related to LMS functionality, including but not limited to content integrations and creation, curricula, LMS structure, program/course assignments, and reporting
  • Provide end-user troubleshooting and issue resolution and monitor reoccurring issues, system/data or process gaps, and proactively identify improvements and enhancements
  • Develop standardized LMS operational processes, procedures, guidelines, and documentation related to LMS use and maintenance
  • Train and enable teammates to self-serve as appropriate to build, sustain, and support learning courses, learning paths, and curricula within the LMS, including creating job aids and conducting 1:1 and team training
  • Develop consistent LMS reporting templates and respond to ad-hoc requests for training records and compliance metrics
  • Stay current on LMS and learning technology industry trends, vendors, and best practices, ensuring that PitchBook Learning leverages emerging technologies to deliver best-in-class employee development
  • Assist with other HR or content services platforms beyond the LMS as a subject matter expert for learning technology
  • Set performance goals and project deadlines that align with PBLearning's larger plans
  • Delegate appropriate LMS-related tasks/workflow to the HR Operations Specialist as needed, track progress, and provide constructive feedback throughout the execution
  • Support the vision and values of the company through role modeling and encouraging desired behaviors
  • Participate in various company initiatives and projects as requested

FAQs

What is the primary responsibility of the Learning Systems Administrator at PitchBook?

The primary responsibility of the Learning Systems Administrator is to lead the planning and execution of high-quality, accessible learning and development solutions for employees globally, focusing on continual improvement, innovation, and user experience. This includes administering the Learning Management System and managing the Learning & Development Center on the employee-facing intranet.

What qualifications are required for this role?

A Bachelor's degree is required along with 5+ years of previous experience in administering learning and content management systems, preferably Cornerstone. Knowledge of online learning protocols (e.g., SCORM, AICC, Tin Can/xAPI) and proficiency in Microsoft Office Suite are also required.

What type of training and support can employees expect?

Employees can expect comprehensive training programs on industry and soft skills, as well as training and enabling sessions to help teammates self-serve in building and maintaining learning courses within the Learning Management System.

What is the salary range for this position?

The annual base salary for this position ranges from $100,000 to $115,000, with a target annual bonus percentage of 10%.

How does PitchBook emphasize employee development?

PitchBook emphasizes employee development through extensive learning programs, mentorship opportunities, and a culture of curiosity that encourages continuous learning and innovative solutions.

What are the working conditions like for this role?

The working conditions for this role are in a standard office setting. Most roles require working in the office 3+ days a week, and employees are expected to be in the office full-time during the training period.

Is experience with Cornerstone Learning Management System necessary for this role?

Yes, experience with administering learning and content management systems, specifically Cornerstone, is strongly preferred for this role.

What type of benefits does PitchBook offer?

PitchBook offers a range of benefits including comprehensive health benefits, a paid sabbatical program, educational stipends, a 401(k) match, and generous vacation and sick days.

Will the Learning Systems Administrator be involved with compliance metrics reporting?

Yes, the Learning Systems Administrator is responsible for developing consistent LMS reporting templates and responding to ad-hoc requests for training records and compliance metrics.

How does PitchBook define its company culture?

PitchBook defines its company culture as one that is collaborative, innovative, and driven by values, where employees are supported and empowered to do their best work and encouraged to continuously learn and reflect on various perspectives.

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PitchBook Data

PitchBook empowers capital market professionals around the globe to win what’s next.

Venture Capital & Private Equity
Industry
1001-5000
Employees
2007
Founded Year

Mission & Purpose

PitchBook is the leading resource for comprehensive data, research and insights spanning the global capital markets. Our unprecedented offerings are brought to life through the PitchBook Platform, a dynamic suite of products designed to help you win. Founded in 2007, CEO John Gabbert knew that his idea for an actionable, extensive database for private equity-focused intelligence was worth pursuing. The rest is PitchBook history. Since those early days, PitchBook has expanded its coverage areas to include the entirety of the global public and private markets. We’ve added thousands of datasets and millions of individual insights into the platform, and we’ve pioneered new features and products that surface the information our clients need. We look at every day as a new opportunity to meet and exceed our customers’ expectations through helping them make informed decisions that propel their firms forward. Part of Morningstar since 2016, PitchBook is headquartered in Seattle, London and Hong Kong with additional offices in New York and San Francisco.