Logo of Huzzle

Home

Matches

Explore

Manage

Leasing Coordinator

image

Greystar

2d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Real Estate & Property
  • Melbourne

AI generated summary

  • You need valid education, driver's license, property management software skills, H&S knowledge, clear checks, strong communication, marketing proficiency, organization skills, and exceptional customer service.
  • You will coordinate lease documentation, assist with move-ins, support marketing efforts, input data in management software, engage with residents, resolve concerns, and ensure compliance.

Requirements

  • Good level of general education and a valid driver’s license.
  • Proficiency in using property management software.
  • A knowledge and understanding of Australia Health and Safety policies preferably with some form of recognised training.
  • Able to obtain a favourable National Criminal History Check and Working with Children Check.
  • Excellent interpersonal and written communication skills, to manage legal documents, promote apartment features, and respond to inquiries effectively.
  • Proficiency with online marketing and sales tools is essential.
  • Strong organizational skills and attention to detail are necessary to produce error-free documents and maintain systematic processes.
  • Familiarity with leasing procedures and resident documentation is preferred.
  • Exceptional customer service skills are required to engage positively, handle pressure gracefully, and offer friendly, helpful assistance.

Responsibilities

  • Coordinate with leasing professionals to prepare resident lease files, ensuring move-in dates, rent rates, and lease terms are accurate, and assemble all necessary documentation for audits.
  • Assist leasing professionals in scheduling lease signing meetings and move-ins by preparing move-in packages, confirming appointments with residents, and attending meetings to facilitate documentation completion.
  • Support leasing and marketing initiatives by creating brochures and community information for prospective residents, sending follow-up correspondence, preparing lease renewal packages, and providing administrative assistance as needed.
  • Enter and update lease-related data in property management software (Yardi/OneSite), ensuring timely input of resident information, move-in dates, lease terms, rental rates, and concessions, and generate reports for leasing and marketing support.
  • Enhance leasing efforts by welcoming prospective residents, completing Guest Cards, qualifying leads, showing apartments, and assisting with the rental application and credit screening process.
  • Respond promptly and courteously to resident and client concerns, resolving issues or escalating requests to the appropriate individuals as needed.
  • Complete various accounting, financial, administrative, and other reports, along with additional duties as assigned.
  • Adhere to established policies and procedures, monitoring compliance with regulatory requirements and organizational standards, and reporting any infractions.
  • Follow safety protocols by reporting any equipment malfunctions, injuries, or safety concerns to the designated personnel immediately.
  • Identify opportunities for improvement within the community and suggest enhancements aimed at increasing efficiency, profitability, and productivity.
  • Stay updated on industry advancements in technology, leasing, and sales tools by participating in training programs and utilizing available resources, applying new knowledge to responsibilities.
  • Maintain effective communication with team members and stakeholders to ensure collaboration and alignment in achieving organizational goals.

FAQs

What is the primary focus of the Leasing Coordinator role at Greystar?

The primary focus of the Leasing Coordinator role is to support the leasing team with marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals.

What are the main responsibilities of a Leasing Coordinator?

A Leasing Coordinator is responsible for preparing resident lease files, assisting with lease signings and move-ins, supporting marketing initiatives, entering lease data into property management software, responding to resident concerns, and completing various reports among other tasks.

What software will I be using in this role?

In this role, you will be using property management software such as Yardi or OneSite.

Is previous experience in leasing procedures required for this position?

Familiarity with leasing procedures and resident documentation is preferred but not strictly required.

What skills are important for a Leasing Coordinator?

Important skills for a Leasing Coordinator include excellent interpersonal and written communication skills, proficiency with online marketing and sales tools, strong organizational skills, attention to detail, and exceptional customer service skills.

Are there any educational requirements for this role?

A good level of general education is required, along with a valid driver’s license.

Will training be provided for using property management software?

Yes, training will be provided for using property management software.

What are the company's views on diversity and inclusion?

Greystar values diversity of thought, background, and experience, and is committed to being an equal opportunities employer.

What opportunities for growth does Greystar offer?

Greystar offers opportunities for professional development and prioritizes the growth of its employees within a supportive team environment.

Is there a requirement for background checks for this position?

Yes, candidates must be able to obtain a favorable National Criminal History Check and Working with Children Check.

image

Greystar

A Leading, Fully-Integrated Global Real Estate Company

Real Estate
Industry
10,001+
Employees
1993
Founded Year

Mission & Purpose

Founded in 1993, Greystar provides world-class service in the residential rental housing industry. Our innovative vertically integrated business model integrates the management, development and investment disciplines of the rental housing industry on international, regional and local levels. This unique approach and our commitment to hiring the best professionals have resulted in record growth, making us one of the most respected and trusted global real estate companies. Because our vertically integrated business model includes both investment and service-oriented businesses, we’re able to maintain a constant presence in local markets and create value in all phases of the real estate cycle. Our international platform provides economies of scale, financial sophistication, institutional quality reporting and tremendous capital relationships, while our city offices provide local market expertise and execution. Supported by a global team of 20,000+ employees, Greystar’s experienced and cross-functional executive team boasts on average over 23 years of industry experience and provides a diverse perspective throughout the investment process. Over the years, Greystar has learned what’s important to people when it comes to a place to call home. That’s why we continually strive to provide beautiful living environments and innovative services that enhance the living experience. We take great pride in knowing that our homes are inviting places for residents to celebrate life’s important moments.

Benefits

  • Professional Development: Ongoing support is available for career advancement opportunities in addition to corporate training programs

  • Healthcare: Health insurance (including company-paid opportunities) is offered, along with competitive dental and vision insurance plan options

  • Paid Time Off: Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays

  • Paid Parental Leave: Maternal and paternal paid leave is available for the birth or adoption of a child

  • Employee Assistance Program: Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you