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Legal Support Assistant (LSA) - Private Client

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  • Job
    Full-time
    Junior, Mid & Senior Level
  • Legal
  • Bristol, +1

Requirements

  • Recent experience in legal support (PA, Legal Secretary, LSA, etc).
  • Recent experience of assisting lawyers with the billing process including, but not limited to, interpretating lawyers WIP reviews and processing bills.
  • Experience in diary management and the ability to multi-task.
  • Experience of working to compliance and file maintenance procedures.
  • Fast, accurate typing skill.
  • Competent with Microsoft Office (Word, Excel, Outlook etc.) and data management systems.
  • Recent experience of working to compliance and file maintenance procedures is advantageous
  • Other skills required include:
  • Excellent interpersonal skills; effective communicator at all levels (written and verbal) and ability to build rapport.
  • Excellent attention to detail.
  • A commercial, pro-active and professional approach to work.
  • Excellent telephone manner.
  • Must be self-motivated, committed to working towards goals with strong enthusiasm and a desire to provide high levels of client service.
  • Excellent organisational skills, demonstrable examples of multi-tasking and an ability to juggle competing and changing priorities and work under pressure.
  • Ability to work independently as well as a team player, prepared to go the extra mile in supporting colleagues.
  • Understand the importance of confidentiality and use of discretion. Must be flexible, successfully adapting to changing demands and conditions.
  • Demonstrate self-confidence, initiative and be an innovative thinker.

Responsibilities

  • Assisting lawyers with the billing process, drafting narratives and covering letters.
  • Looking after credit control, ensuring bills are sent out on a timely manner and liaising with departmental Administrators to ensure all systems and processes are up to date.
  • A central point of contact for clients and third parties over the phone and via email.
  • Collate information for preparation of regular client updates or reports as and when required.
  • Liaising with support departments to resolve problems on lawyers' behalf, taking ownership of the issue and following up where appropriate.
  • Ensure regular legal team meetings are arranged, and then actively participate in these meetings.
  • Organising client events / seminars in conjunction with Marketing, attending to meet and greet clients where appropriate.
  • Building and maintaining effective relationships with lawyers and clients and develop knowledge of the group's clients and their business.

FAQs

What is the role of a Legal Support Assistant (LSA) at Michelmores?

The role of a Legal Support Assistant (LSA) at Michelmores involves providing proactive and professional support to lawyers within the Private Client group. Key responsibilities include assisting with the billing process, managing credit control, communicating with clients and third parties, collating information for client updates, organizing team meetings, and helping arrange client events.

Where can I find the LSA position at Michelmores?

The LSA position is available in Michelmores' Exeter, Bristol, or Sidmouth offices.

What qualifications or experience are required for this position?

Ideal candidates should have recent experience in legal support roles such as PA, Legal Secretary, or LSA, familiarity with the billing process, diary management experience, and proficiency in Microsoft Office and data management systems.

What skills are important for the Legal Support Assistant role?

Important skills for the LSA role include excellent interpersonal and communication skills, attention to detail, a proactive and professional work approach, strong organizational abilities, and the capacity to work independently as well as part of a team.

Does Michelmores offer flexible working arrangements?

Yes, Michelmores promotes a flexible and agile approach to working patterns and supports discussing flexible working arrangements to help employees maintain a good work/life balance.

What does the team environment look like for the LSA position?

The Professional Support Services team is collaborative, consisting of Legal Support Assistants, Management Support Assistants, and Administrators who work closely together and build strong relationships with the lawyers they support.

How can I apply for this position?

Interested candidates can apply by clicking the application link provided in the job description. For further inquiries about the role, you may contact Rebecca Pike in the Recruitment Team at 07719 523119.

What is the company culture like at Michelmores?

Michelmores fosters a flexible, friendly, and inclusive culture that values creativity and innovation. The firm encourages a nurturing environment where employees can develop their potential and build meaningful careers.

Are there opportunities for professional growth at Michelmores?

Yes, Michelmores emphasizes the development of its people by providing a collaborative environment that nurtures potential and inspires career advancement.

What should candidates understand regarding confidentiality and discretion?

Candidates should recognize the importance of confidentiality and discretion within the role. It is essential to maintain client privacy and handle sensitive information appropriately.

Is there a specific type of candidate Michelmores is looking for?

Michelmores seeks candidates who align with its values, thrive in a nurturing and flexible environment, are self-motivated, and possess a strong commitment to providing high levels of client service.

At Michelmores we help enterprises and individuals navigate change to find a positive future.

Law
Industry
201-500
Employees
1878
Founded Year

Mission & Purpose

Michelmores is the destination law firm for the ambitious, the imaginative and the distinctive. We help businesses and individuals who are navigating change to find a more positive future. Our collaborative, creative and commercial lawyers focus on our clients’ next steps, starting with today's challenges, but growing success and impact for tomorrow. We understand what today’s enterprises and individuals need to do to stay ahead and that’s what we deliver, every time. As people, as lawyers and as a business we have a key role to play in the transition to a green economy. Through our client work, our pro-bono work and our community partnerships we are driving positive change. We focus on work that helps to deliver a sustainable economy, that reflects who we are, how we do things and our core values.