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Logistics Coordinator

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Toll Group

22d ago

  • Job
    Full-time
    Junior & Mid Level
  • Logistics
  • Dubai
  • Quick Apply

AI generated summary

  • You need excellent verbal communication, customer service experience, Cargo Wise knowledge, adherence to regulations, and the right to work in UAE. Pre-employment checks required.
  • You will book customs inspections, prepare exit documents, submit customs via Dubai trade portal, ensure timely bookings, and procure and quote rates from airlines to overseas offices.

Requirements

  • Very good verbal communication skills and past customer service experience are required, as work includes extensive phone contact with carriers and other parties concerning the export process.
  • Knowledge of Cargo Wise
  • Provide excellent and timely customer service, under the direct supervision and advice of the department Team Leader or Manager, by informing clients of the status of shipments and referring clients to a higher-level authority when questions are beyond scope of responsibility.
  • Adhere to all company policies, procedures, and guidelines, such as the Code of Conduct, assigned work schedules, and attendance requirement
  • Hardworking and committed.
  • Adhere to all domestic and international shipping regulations.
  • You must be entitled to work in United Arab Emirates and be prepared to undertake pre-employment checks including a criminal history check and medical.

Responsibilities

  • Online customs inspection booking and exit document preparation for Free Zone shipments.
  • Timely customs document submissions to be done as per the regulation to avoid any penalty.
  • Timely submission of Exit documents through Dubai trade portal and physical submission.
  • Ensure quick booking is registered with the expected cargo ready date and other details.
  • Procuring rates from various airlines by emails, Calogi and Airline online portal.
  • Quoting the rates to overseas Toll offices and agents.

FAQs

What is the role of a Logistics Coordinator at Toll Group?

The Logistics Coordinator is responsible for online customs inspection booking, exit document preparation for Free Zone shipments, timely customs document submissions, submitting exit documents via the Dubai trade portal, procuring rates from airlines, and quoting rates to overseas Toll offices and agents.

What qualifications do I need to be considered for this position?

Candidates should possess very good verbal communication skills, past customer service experience, knowledge of Cargo Wise, and a commitment to adhering to company policies and shipping regulations.

Is experience in the logistics industry required for this role?

While logistics experience is beneficial, the job description encourages applicants with similar skills who are willing to learn to apply.

What kind of training and development opportunities does Toll offer?

Toll provides industry-leading training and opportunities to learn and grow alongside talented experts within the company.

Are there any specific regulatory knowledge requirements for the position?

Yes, candidates must adhere to all domestic and international shipping regulations.

What attributes is Toll looking for in a successful candidate?

Toll values hardworking and committed individuals who can provide excellent and timely customer service under supervision and adhere to company policies.

Is there a focus on diversity and inclusion at Toll Group?

Yes, Toll Group values a diverse, inclusive, and authentic workplace, welcoming candidates of all ages, ethnicities, genders, and abilities.

What are the requirements regarding work eligibility in the UAE?

Applicants must be entitled to work in the United Arab Emirates and be prepared to undergo pre-employment checks, including a criminal history check and medical examination.

Will there be opportunities for career growth within Toll Group?

Yes, Toll encourages employees to take on diverse challenges and new responsibilities, supporting career advancement within the company.

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Toll Group

Operating an extensive global network, we do more than just logistics. We move the businesses that move the world.

Transportation
Industry
10,001+
Employees
1888
Founded Year

Mission & Purpose

Toll Group is a global logistics and transportation company that provides comprehensive supply chain solutions across various industries. The company specialises in freight forwarding, warehousing, transportation, and logistics management, offering services that span road, rail, sea, and air. Toll Group’s ultimate mission is to deliver reliable and efficient logistics solutions that connect people, businesses, and communities worldwide. Their purpose is to make global trade easier by providing innovative and tailored logistics services that help businesses optimise their supply chains, reduce costs, and enhance operational efficiency.