Logo of Huzzle

Home

Matches

Explore

Manage

Loss Prevention Officer

image

Marriott International

25d ago

  • Job
    Full-time
    Entry Level
  • Facilities Management
  • Sharjah

AI generated summary

  • You need a high school diploma or G.E.D., no prior related or supervisory experience, and no specific license or certification.
  • You will patrol the property, monitor security systems, assist guests, respond to incidents, conduct inspections, document events, and ensure safety while maintaining professional relationships.

Requirements

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: No related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Responsibilities

  • Patrol all areas of the property; assist guests with room access.
  • Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
  • Lock property entrances when required.
  • Conduct daily physical hazard inspections.
  • Respond to accidents, contact EMS or administer first aid/CPR as required.
  • Assist guests/employees during emergency situations.
  • Notify appropriate individuals in the event of accidents, attacks, or other incidents.
  • Defuse guest/employee disturbances.
  • Call for outside assistance if necessary.
  • Complete incident reports to document all Security/Loss Prevention related incidents.
  • Handle all interruptions and complaints.
  • Resolve safety hazard situations.
  • Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.
  • Report to scenes of vehicle accidents/thefts.
  • Call for assistance using proper code responses.
  • Complete a Loss Prevention shift summary/daily activity report.
  • Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals.
  • Conduct investigations and gather evidence.
  • Conduct interviews with relevant parties.
  • Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.
  • Speak with others using clear and professional language; prepare and review written documents accurately and completely.
  • Develop and maintain positive working relationships with others; support team to reach common goals.
  • Comply with quality assurance expectations and standards.
  • Stand, sit, or walk for an extended period of time.
  • In addition, some states may have additional licensing/registration requirements to be considered for this position.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Visually inspect tools, equipment, or machines (e.g., to identify defects).
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Move at a speed required to respond to work situations (e.g., run, walk, jog).
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Move through narrow, confined, or elevated spaces.
  • Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by Supervisors.

FAQs

What is the job title for this position?

The job title is Loss Prevention Officer.

What are the primary responsibilities of a Loss Prevention Officer?

The primary responsibilities include patrolling the property, assisting guests with room access, monitoring security systems, conducting daily inspections, responding to emergencies, and documenting incidents.

Is prior work experience required for this position?

No related work experience is required for this position.

What type of education is preferred for this role?

A high school diploma or G.E.D. equivalent is preferred.

Are there any licensing or certification requirements for this job?

No specific licenses or certifications are required for this position.

Does this position require any supervisory experience?

No supervisory experience is required for this role.

Where is the job located?

The job is located at Sheraton Sharjah Beach Resort & Spa, Al Muntazah Street, Sharjah, United Arab Emirates.

What is the work schedule for this position?

The schedule for this position is full-time.

What skills are essential for a Loss Prevention Officer?

Essential skills include effective communication, problem resolution, physical agility, confidentiality maintenance, and the ability to work as part of a team.

What should applicants know about the company culture at Sheraton?

Sheraton values a diverse workforce and fosters an inclusive, people-first culture, where associates create a sense of belonging and deliver meaningful guest experiences.

Are there any physical requirements for the position?

Yes, physical requirements include the ability to stand, walk, run, lift, carry, and manipulate objects weighing up to 50 pounds without assistance.

What safety measures are highlighted in the job description?

The job includes conducting daily inspections for physical hazards, responding to accidents, reporting injuries, and ensuring compliance with safety protocols.

Will I need to fill out incident reports?

Yes, completing incident reports to document all Security/Loss Prevention-related incidents is a key responsibility of the role.

How does one interact with guests as a Loss Prevention Officer?

The officer is expected to welcome and acknowledge all guests, anticipate and address their service needs, and assist individuals with disabilities while maintaining a professional demeanor.

What is the mission of Sheraton Hotels & Resorts?

The mission is to be 'The World’s Gathering Place' by connecting guests through engaging experiences and thoughtful service.

image

Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.