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Lowe's University Sr Master Trainer

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Lowe's Companies, Inc.

20d ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Education & Teaching
  • Mooresville

AI generated summary

  • You need a High School diploma/GED, 7 years of relevant experience, 2 years in retail management, strong coaching skills, and the ability to thrive in fast-paced environments.
  • You will facilitate training sessions, adapt materials to diverse cultures, manage logistics, gather feedback, and handle administrative tasks to ensure effective program delivery.

Requirements

  • High School or GED and 7 Years of Relevant business experience.
  • 2 Years of experience as an assistant store manager or district leadership support role (asset protection, human resources, merchandising or sales/services) for a Home Improvement Retailer and meeting key annual performance metrics
  • 7 Years- demonstrated proficiency with performance management and effective coaching techniques - facilitating large group presentations, trainings, and meetings.
  • 6 years demonstrated strong interpersonal communication, active listening, motivational and facilitation skills.
  • 3 Years of Experience working in a dynamic, fast-paced environment

Responsibilities

  • Serves as the primary program facilitator, utilizing a variety of teaching styles and methods to link course concepts to relevant business situations.
  • Supports every event delivery by producing and facilitating both virtual instructor-led and in-classroom training sessions via virtual learning platform through various platforms. (Microsoft TEAMs, Adobe Connect, etc.)
  • Ensures design solutions are adapted to both the culture of the organization and the diversity for the workforce.
  • Drives the development and maintenance of a comprehensive suite of solutions to address the performance gaps in a business, an audience, a function or an initiative.
  • Synthesizes and applies feedback from learners and business subject matter experts (SMEs) as appropriate to continuously improve training materials.
  • Manages assigned training session to ensure the overall experience is effectively executed.
  • Manages program and project dependencies, interdependencies, risks, issues and related mitigation strategies.
  • Performing administrative duties including calendar planning, work plans, curriculum maps, responding to field questions, conducting peer reviews, and other duties as needed.

FAQs

What is the primary purpose of the Sr Master Trainer role at Lowe's?

The primary purpose of the Sr Master Trainer role is to foster an environment of experiential learning, developing leaders on role-specific technical skills and leadership capabilities to drive Lowe's organizational Mission and Strategy.

What types of training does the Sr Master Trainer facilitate?

The Sr Master Trainer facilitates both virtual instructor-led and in-classroom training sessions, utilizing various platforms such as Microsoft TEAMs and Adobe Connect.

What are the required qualifications for this position?

The required qualifications include a High School diploma or GED with 7 years of relevant business experience, 2 years of experience in an assistant store manager or district leadership support role, and demonstrated proficiency in performance management and effective coaching techniques.

Is there a preferred educational background for this role?

Yes, a Bachelor's Degree in Business, Management, Learning & Development, Instructional Design, Organizational Development, HR, or related fields is preferred, along with a Master's Degree in relevant areas.

What experience is necessary for effective communication in this role?

Candidates should have 6 years of demonstrated strong interpersonal communication, active listening, motivational, and facilitation skills.

Does the Sr Master Trainer role require experience in a dynamic environment?

Yes, the role requires 3 years of experience working in a dynamic, fast-paced environment.

What kind of training materials will the Sr Master Trainer work with?

The Sr Master Trainer will develop and maintain a comprehensive suite of training solutions to address performance gaps, adapting materials based on feedback from learners and subject matter experts.

Are there any specific administrative duties associated with this role?

Yes, the role includes performing administrative duties such as calendar planning, work plans, curriculum maps, responding to field questions, and conducting peer reviews.

What skills are vital for conducting training sessions in this role?

Vital skills include the ability to utilize various teaching styles, facilitate engaging learning experiences, and manage program dependencies and risks effectively.

Does Lowe's offer equal employment opportunities?

Yes, Lowe’s is an equal opportunity employer and administers all personnel practices without discrimination based on various protected categories.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.