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Manager, Account Management

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Netflix

20d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Marketing
  • Toronto

AI generated summary

  • You need 7+ years in digital media account management, strong leadership, knowledge of sales operations, digital advertising, and familiarity with industry tools. Bilingual in English/French is a plus.
  • You will manage a team, develop sales strategies, streamline workflows, collaborate cross-functionally, analyze performance data, maintain client relationships, and oversee training initiatives.

Requirements

  • 7+ years of experience in Account Management and Sales Planning functions in the digital media industry, with a focus on video advertising
  • Strong leadership and team management skills with a proven track record of managing direct reports
  • Excellent understanding of Sales Operations and pitch-to-pay systems and workflows
  • Deep knowledge of digital media sales, including Direct IO, Programmatic Advertising and CTV
  • Excellent communication and presentation skills
  • Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
  • Familiarity with industry tools and software, including ad servers, DSPs, and CRM systems
  • Deep understanding of Advertising Measurement vendors
  • If you have a passion for entertainment and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Come join us and help us entertain the world!
  • Bilingual in English/French is a plus, but not required.

Responsibilities

  • Lead and manage a team of Account Managers responsible for pre-to-post sale campaign execution in partnership with Agency Sales Partners
  • Partner with aligned Sales Director(s) to develop and execute sales strategies and packaging to meet revenue targets and drive business growth
  • Develop, document and rollout new processes and workflows that create efficiencies for day-to-day Account Management responsibilities
  • Partner with cross-functional teams including Ad Ops, Product, Research, Ads Marketing, etc. on key projects & initiatives as we build and scale our Advertising Business
  • Provide regular updates to sales counterparts on client feedback, campaign performance, optimization recommendations, booking trends, etc.
  • Develop training and education strategies for Account Management including onboarding and ongoing learning & development
  • Work closely with FP&A on ensuring accurate revenue forecasting, reporting, upfront tracking, etc.
  • Ability to navigate client and campaign escalations and drive long-term solutions to proactively address future concerns
  • Analyze sales data to measure performance and identify areas for improvement
  • Establish and maintain relationships with key clients and media agencies

FAQs

What is the location of the Manager, Account Management role?

The job is typically based at Netflix's office, but we support a hybrid work format allowing for both in-office and remote work.

What is the compensation range for this position?

The compensation range for the Manager, Account Management role is CAD $70,000 - $250,000, depending on experience and background.

Are there any bonuses associated with this role?

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses.

What kind of benefits does Netflix offer for this role?

Netflix provides comprehensive benefits including Supplemental Health and Dental Plans, Mental Health support, an RRSP Retirement Plan with employer match, Stock Option Program, Disability Programs, Family-forming benefits, Life and Serious Injury Benefits, and paid leave of absence programs.

What kind of experience is required for the Manager, Account Management position?

A minimum of 7+ years of experience in Account Management and Sales Planning functions in the digital media industry, particularly focused on video advertising, is required.

Is bilingualism a requirement for this position?

Bilingualism in English and French is a plus but not required for this position.

What skills are emphasized for this role?

Strong leadership and team management skills, excellent communication and presentation abilities, and a deep understanding of digital media sales, particularly in advertising, are emphasized for this role.

Does Netflix value diversity and inclusion?

Yes, Netflix is an equal-opportunity employer and celebrates diversity, recognizing that a diversity of thought and background builds stronger teams.

Will I be managing a team in this role?

Yes, the Manager, Account Management will be responsible for leading and managing a team of Account Managers.

How does Netflix approach training and development for this role?

The role involves developing training and education strategies for Account Management, including onboarding and ongoing learning & development.

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Netflix

Where you come to do the best work of your life. Follow @WeAreNetflix on Twitter, IG, Facebook, & Youtube for more

Entertainment & Media
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

Netflix is a leading global streaming service that offers a vast library of movies, TV shows, and original content to subscribers. Their primary goal is to provide entertainment and storytelling that captivates and resonates with audiences worldwide, transcending borders and demographics. Netflix's fundamental objective is to be the premier destination for viewers seeking diverse and high-quality content, fostering a culture of binge-worthy narratives and pushing the boundaries of digital entertainment.