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Manager, Account Management

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Netflix

1mo ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Marketing
  • Toronto

AI generated summary

  • You need 7+ years in digital media account management, strong leadership skills, sales ops understanding, knowledge of programmatic and CTV, and analytical abilities. Bilingual in English/French is a plus.
  • You will lead a team in managing campaigns, develop sales strategies, optimize processes, collaborate cross-functionally, analyze performance data, train staff, and maintain client relationships.

Requirements

  • 7+ years of experience in Account Management and Sales Planning functions in the digital media industry, with a focus on video advertising
  • Strong leadership and team management skills with a proven track record of managing direct reports
  • Excellent understanding of Sales Operations and pitch-to-pay systems and workflows
  • Deep knowledge of digital media sales, including Direct IO, Programmatic Advertising and CTV
  • Excellent communication and presentation skills
  • Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
  • Familiarity with industry tools and software, including ad servers, DSPs, and CRM systems
  • Deep understanding of Advertising Measurement vendors
  • If you have a passion for entertainment and a desire to work in a fast-paced, innovative environment, we would love to hear from you. Come join us and help us entertain the world!
  • Bilingual in English/French is a plus, but not required.

Responsibilities

  • Lead and manage a team of Account Managers responsible for pre-to-post sale campaign execution in partnership with Agency Sales Partners
  • Partner with aligned Sales Director(s) to develop and execute sales strategies and packaging to meet revenue targets and drive business growth
  • Develop, document and rollout new processes and workflows that create efficiencies for day-to-day Account Management responsibilities
  • Partner with cross-functional teams including Ad Ops, Product, Research, Ads Marketing, etc. on key projects & initiatives as we build and scale our Advertising Business
  • Provide regular updates to sales counterparts on client feedback, campaign performance, optimization recommendations, booking trends, etc.
  • Develop training and education strategies for Account Management including onboarding and ongoing learning & development
  • Work closely with FP&A on ensuring accurate revenue forecasting, reporting, upfront tracking, etc.
  • Ability to navigate client and campaign escalations and drive long-term solutions to proactively address future concerns
  • Analyze sales data to measure performance and identify areas for improvement
  • Establish and maintain relationships with key clients and media agencies

FAQs

What is the primary responsibility of the Manager, Account Management at Netflix?

The primary responsibility of the Manager, Account Management is to lead a team of Account Managers who serve as strategic partners to sales, overseeing pre-to-post sale campaign execution and ensuring exceptional client experiences.

What qualifications are required for this role?

Candidates should have 7+ years of experience in Account Management and Sales Planning in the digital media industry, with a focus on video advertising, along with strong leadership skills and an excellent understanding of sales operations.

What types of relationships will the Manager, Account Management need to build?

The Manager will need to establish and maintain strong relationships with key clients, media agencies, and various cross-functional teams within Netflix, including Ad Ops, Product, Research, and Marketing.

Is prior experience in the digital media industry necessary?

Yes, a strong background in the digital media industry, specifically in account management and sales planning functions, is necessary for this role.

What are the key skills required for this position?

Ideal candidates should possess strong analytical and strategic thinking abilities, excellent communication and presentation skills, and a deep knowledge of digital media sales, including Direct IO, Programmatic Advertising, and CTV.

Are there opportunities for training and development in this role?

Yes, the Manager is responsible for developing training and education strategies for Account Management, including onboarding and ongoing learning and development.

What is the salary range for this position?

The salary range for this role is CAD $70,000 - $250,000, based on market indicators and the candidate's background, skills, and experience.

Does Netflix offer benefits to its employees?

Yes, Netflix provides comprehensive benefits, including supplemental health and dental plans, mental health support, a retirement plan with employer match, stock options, and flexible time off policies.

Is bilingualism a requirement for this role?

Bilingualism in English and French is considered a plus, but it is not a requirement for the position.

How does Netflix approach diversity and inclusion?

Netflix is committed to diversity and inclusion, recognizing that it builds stronger teams. The company does not discriminate based on a range of factors and strives to create a meaningful interview experience for all candidates.

What is the work environment like at Netflix?

The work environment at Netflix is described as unique, fast-paced, and innovative, with a focus on entertaining the world through engaging storytelling and constant innovation.

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Netflix

Where you come to do the best work of your life. Follow @WeAreNetflix on Twitter, IG, Facebook, & Youtube for more

Entertainment & Media
Industry
10,001+
Employees
1997
Founded Year

Mission & Purpose

Netflix is a leading global streaming service that offers a vast library of movies, TV shows, and original content to subscribers. Their primary goal is to provide entertainment and storytelling that captivates and resonates with audiences worldwide, transcending borders and demographics. Netflix's fundamental objective is to be the premier destination for viewers seeking diverse and high-quality content, fostering a culture of binge-worthy narratives and pushing the boundaries of digital entertainment.