FAQs
What is the primary role of the Manager - Digital Product Management at American Express?
The primary role involves driving the global development of the Mobile App Amex Offers experience, defining the roadmap and strategy for end-to-end customer experiences, and focusing on customer satisfaction, engagement, digital adoption, and revenue contribution.
What qualifications are required for this position?
The candidate should have a minimum of 3 years of experience in digital product development or management, proven success in delivering impactful features and products, and experience in mobile app development is preferred. A bachelor's degree in a related field or relevant work experience is also required.
What specific skills are necessary for the Manager - Digital Product Management role?
Necessary skills include strong analytical and technical skills, excellent partnership and collaboration abilities, a passion for user experience, and proficiency in Agile methodologies (Scrum, SAFe, Kanban). The ability to leverage data for informed product decisions is also crucial.
What kind of work environment can employees expect?
Employees can expect a flexible working model, which may include hybrid, onsite, or virtual arrangements depending on the role and business needs. This structure is designed to preserve the unique aspects of American Express' in-person culture while providing greater flexibility.
What are the key responsibilities of the role?
Key responsibilities include defining product vision and roadmap, driving global development of experiences, working closely with technology teams, translating product roadmap into detailed requirements, leading prioritization efforts, and applying design-thinking principles.
Is there an emphasis on collaboration in this role?
Yes, the role requires excellent partnership skills to collaborate effectively with internal and external partners, including product managers, engineers, designers, and analytics teams.
What is the salary range for the Manager - Digital Product Management position?
The salary range for this position is between $90,000.00 to $165,000.00 annually, plus bonus and benefits.
What kind of benefits does American Express offer for this position?
American Express offers competitive base salaries, bonus incentives, retirement savings plans with a company match, comprehensive medical and wellness benefits, flexible working models, paid parental leave, and career development training opportunities.
What is the company's stance on diversity and inclusion?
American Express is an equal opportunity employer committed to making employment decisions without regard to various protected statuses, and it emphasizes the importance of an inclusive environment where all colleagues feel seen, heard, and valued.
How does American Express support the professional and personal well-being of its employees?
The company prioritizes holistic well-being, offering various benefits such as financial coaching, wellness programs, paid parental leave, and access to counseling support.