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Manager, Email Marketing

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Marketing
  • Reynoldsburg

AI generated summary

  • You need 5-7 years in marketing, email experience, retail/e-commerce exposure, leadership skills, email metrics comprehension, knowledge of Salesforce Marketing Cloud, and proficiency in Excel and PowerPoint.
  • You will plan email strategies, adjust messaging for business changes, enhance performance through testing, manage vendor communications, oversee documentation, and guide team development.

Requirements

  • 5-7 years of marketing experience; previous email experience highly preferred
  • Retail/e-commerce experience preferred
  • Strategic thought partner with intellectual curiosity
  • Ability to lead team in a fast environment and assist them in adapting to shifting priorities and timelines
  • Teammate with a collaborative, growth mindset & ability to navigate an organization, influence partners and build consensus with internal and external partners
  • Ability to comprehend email marketing metrics and as a result, provide strategic direction and specific business recommendations to manager
  • Knowledge of Salesforce Marketing Cloud or similar enterprise-level email platform
  • Proficiency with Excel, PowerPoint, SharePoint, and other similar office/collaboration software
  • Bachelor’s degree in Marketing or similar field; or an equivalent combination of education and experience required

Responsibilities

  • Plan messaging and segmentation strategies for daily email program to drive traffic and demand to stores and bathandbodyworks.com while retaining customers and delivering long-term value
  • Understanding of email planning documentation (wireframes/calendar, trackers, etc.) to ensure messaging plans are prioritized to support business needs; recommend adjustments as necessary and advise direct report(s)
  • Ingest planned and unplanned business changes and promotional updates; efficiently and effectively modify email plans accordingly to enhance overall channel performance and meet shifting needs of the business
  • Find opportunities to enhance performance and support “test and learn” agenda/calendarization with team and cross-functional partners; support testing initiatives across the business that require email participation
  • Participate in external vendor relationships across status check-ins and coordinate communications required to plan and deploy marketing emails
  • Keep a pulse on competitor email programs, identifying trends and potential messaging opportunities to increase overall performance and better connect with customers
  • Assist Senior Manager in theme planning, including creative briefing
  • Guide and lead direct report(s) development
  • Support direct report(s) as needed with the following:
  • Email documentation and execution
  • Subject line and pre-header copy strategies
  • Creative routes for seasonal/thematic and daily messaging support
  • Daily email QA/proofs
  • Other duties as assigned

FAQs

What is the main responsibility of the Email Marketing Manager?

The main responsibility of the Email Marketing Manager is to strategize, execute, and measure the performance of Bath & Body Works' daily U.S. email marketing program, including seasonal campaigns, product launches, and promotional activities.

What qualifications are preferred for this position?

Preferred qualifications include 5-7 years of marketing experience, particularly in email marketing, retail/e-commerce experience, and proficiency in Salesforce Marketing Cloud or similar enterprise-level email platforms.

What core competencies are valued for this role?

The core competencies valued for this role include Leading with Curiosity & Humility, Building High Performing Teams, Influencing & Inspiring with Vision, Observing, Engaging & Connecting, Striving for Operational Excellence, and Delivering Business Results.

Is prior experience in email marketing required?

Yes, previous email marketing experience is highly preferred for this position.

What educational background is required for this role?

A Bachelor’s degree in Marketing or a similar field, or an equivalent combination of education and experience, is required for this role.

What kind of team environment can one expect in this role?

The team environment is collaborative, with a focus on growth, adaptability, and supporting each other in a fast-paced setting.

Are there opportunities for personal and professional development?

Yes, Bath & Body Works invests in associates through competitive compensation, benefits, and development opportunities to help them be their best at work, at home, and in their communities.

Does Bath & Body Works support diversity and inclusion?

Yes, Bath & Body Works is committed to creating a diverse, equitable, and inclusive culture, ensuring that their associate population reflects the diversity of the communities they serve.

What benefits are offered to eligible associates?

Benefits offered include a no-cost mental health and well-being program, health coverage with various plans, flexible saving programs, paid time off, and a merchandise discount.

How will the application process be managed?

The application window will close when all roles are filled, so applicants are encouraged to apply promptly.

WE MAKE THE WORLD A BRIGHTER, HAPPIER PLACE THROUGH THE POWER OF FRAGRANCE.

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

We make the world a brighter, happier place through the power of fragrance. This idea is what we were founded on, and it’s at the heart of everything we do. We’re a team that cares about our customers and believes in giving them a reason to celebrate with fragrance every day. We are committed to creating a diverse, equitable and inclusive culture that is focused on delivering exceptional fragrances and experiences. We work hard to improve our communities and our planet in a way that will make us proud for years to come ... because we believe the world is a better place when everyone has access to the things that make them happy. Home of America’s Favorite Fragrances®, Bath & Body Works is a global leader in personal care and home fragrance, including the top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap. Powered by agility and innovation, the company’s predominantly U.S.-based supply chain enables the company to deliver quality, on-trend luxuries at affordable prices. Bath & Body Works serves and delights customers however and wherever they want to shop, from welcoming, in-store experiences at more than 1,800 company-operated Bath & Body Works locations in the U.S. and Canada and more than 425 international franchised locations to an online storefront at www.BathandBodyWorks.com.