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Manager, Employee Relations Analytics, Investigations, and Health & Safety

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Mastercard

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Data
    People, HR & Administration
  • Atlanta

AI generated summary

  • You need a relevant degree or equivalent experience, strong analytical and communication skills, ER investigative support, and expertise in Excel, Access, and PowerPoint. Flexibility and attention to detail are essential.
  • You will analyze employee relations data, support investigations, develop insightful reports, manage projects, and collaborate with leaders on health and safety initiatives across global teams.

Requirements

  • Bachelors or Masters level degree or equivalent work experience
  • Strong analytical and problem-solving skills with ability to organize and analyze data
  • Ability to translate results of analyses into data-driven insights to ensure key messages resonate with the target audience
  • End-to-end problem-solving and communication abilities: diagnosis, data cleaning, integration and transformation, analysis, visualization, and support for presentation
  • ER investigative support skills
  • Ability to listen, but also to persuasively convey opinions and recommendations both in speaking and writing
  • Excellent interpersonal skills with demonstrated patience, tact, and respect
  • Exceptional detail and follow-up skills
  • Flexible and responsive, with ability to adapt to rapid change in direction or business priority
  • Extensive experience using Excel, Access, PowerPoint

Responsibilities

  • Supports the delivery of employee relations governance, guidelines and procedures through ER data management analysis processes
  • Provide data analysis, astute insights, clarity and commentary in an effective, efficient, repeatable, and scalable manner
  • Provides investigative support including participating in ER interviews as needed
  • Supports key projects in ER and Health & Safety including governance / reporting, communications, and process improvement
  • Partners closely with ER leaders to provide support through ER trend data and analytics and Health & Safety process design, implementation and reporting
  • Experienced in using and leveraging case management and other systems to deliver metrics to the business
  • Strong presentation and story-telling skills to provide accurate and insightful reporting to ultimately be presented to relevant stakeholders including senior management, Audit Committee and the Business Conduct Office
  • Partner with control functions on reporting on relevant investigations, outcomes and HR
  • Support investigations of employee relations concerns, including complaints of discrimination, harassment, retaliation and other work-related issues across regions
  • Ability to establish strong cross-functional relationships across levels and geographies
  • Proven project management skills with demonstrated ability to support global projects
  • Applies knowledge in quantitative and qualitative analysis as well as data visualization to surface clear and compelling narratives around ER data
  • Demonstrates exceptional judgment and discretion when dealing with highly sensitive people data

FAQs

What is the main purpose of this role?

The main purpose of the Manager, Employee Relations Analytics, Investigations, and Health & Safety role is to support global Employee Relations and Health & Safety initiatives through data management, insights, and program management to positively impact the company culture and support employees.

What qualifications are required for this position?

Candidates should have a Bachelor's or Master's level degree or equivalent work experience, along with strong analytical and problem-solving skills related to data organization and analysis.

What types of analytical skills are essential for this job?

The essential analytical skills include the ability to perform quantitative and qualitative analysis, data visualization, and the capability to translate results into data-driven insights that resonate with the target audience.

Is experience in employee relations required?

Yes, experience in employee relations or a related HR functional domain is typically required for this position.

What tools and software should a candidate be proficient in?

Candidates should have extensive experience using Excel, Access, and PowerPoint for data analysis and presentation.

Will I be involved in investigations?

Yes, the role includes providing investigative support, including participation in Employee Relations interviews as needed.

What kind of projects will I be supporting?

You will support key projects related to Employee Relations and Health & Safety, including governance, reporting, communications, and process improvement.

Are there any remote work opportunities for this position?

Yes, there is a possibility for remote work, typically in a hybrid format.

What is the salary range for this position?

The salary range for the Manager, Employee Relations Analytics, Investigations, and Health & Safety role is $114,000 to $182,000, based on factors like location, experience, and qualifications.

What benefits does Mastercard offer for this role?

Mastercard offers a comprehensive benefits package, including medical, dental, vision insurance, paid leave, a 401k plan with company matching, tuition reimbursement, and many additional perks.

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Mastercard

Connecting Everyone to Priceless Possibilities

Consulting
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.