Manager Laboratory Operations

PHSA

Today

Job
Full-time
Expert Level
Science
Healthcare
Surrey
Remote
4d left

AI generated summary

You need a Bachelor's in Medical Technology or related, 10 years' experience including leadership, knowledge of regulations, strong analytical skills, and commitment to Indigenous reconciliation.
You will manage laboratory operations, ensure service delivery, oversee budgets, lead workforce planning, collaborate with departments, implement new technologies, and drive process improvements.

Requirements

A level of education, training, and experience equivalent to a Bachelor of Science Degree in Medical Technology and Certification with the Canadian Society for Medical Laboratory Science as an Advanced Registered Technologist (ART) or post graduate education in Business and/or Hospital Administration
A minimum ten years of recent related experience as a Medical Technologist with five years in a leadership capacity or an equivalent combination of education, training, and experience. In depth knowledge of regulatory policies, legislation, and processes relevant to laboratory licensing in BC.
Solid understanding of Diagnostic Accreditation Program and other provincial or federal legislation of laboratory information systems and laboratory technology and equipment.
Ability to work independently and as part of a leadership team.
Demonstrated analytical and problem solving skills.
Ability to deal effectively with all levels of staff.
Demonstrated ability to supervise and lead staff.
Strong computer skills, including financial applications, spreadsheet programs and word processing software required.
Familiarity with regulatory bodies and policies/procedures relevant to laboratory diagnostic services in Canada.
Demonstrated knowledge and understanding of legislative obligations and provincial commitments found in the foundational documents - including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - and how they intersect across the health care system.
Supports team members on their ongoing learning journey, ensuring education strategy for team/department to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety at a practical level.
Ensure integration of the legislative obligations and provincial commitments into policies, procedures and programs prior to engaging IH teams/departments.
Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Responsibilities

Working with the operations director and site medical director, implement plans, goals and objectives in accordance with the strategic plans of the organization to ensure delivery of a comprehensive range of laboratory and diagnostic services. Responsible for the resolution of operational problems and for the development of plans for normal and contingency operations of the laboratories such as strike contingency planning and other requirements.
Direct the business operations of assigned Laboratories which includes but is not limited to the administrative and technical operations of the laboratory; financial management and control of the operating budget; maintenance of safety, quality and accreditation standards.
Work with medical staff for service reviews and setting of service objectives by initiating data collection and analysis for service planning and improvement. Oversee follow up as agreed on.
Partner with senior technical and medical staff and other stakeholders to review equipment, methodology, and new scientific development and facilitate the introduction of new diagnostic laboratory technologies as appropriate and in accordance with the strategic plan.
Develop and maintain effective working relationships with other departments, group and team members through continual liaison and builds successful collaboration to ensure integration of services and to support the delivery of high-quality health care; facilitate interdisciplinary cooperation, participate on committees, and provide regular relevant communication on pertinent matters.
Provide leadership in establishing priorities for allocation of available resources including identifying resources for Laboratory Divisions/Programs and services such as planning for space, equipment and staff.
Provide leadership in the implementation of new systems or programs within the assigned PLMS Laboratories in order to ensure successful outcomes. Participate in or leads process redesign at the site/s.
Define an effective workforce plan consistent with strategic goals and objectives and within the context of operational demands and environmental and resource constraints. Oversee the recruitment and professional development of non-medical staff members and ensures that staff members are achieving a level of performance that meets the highest standards within their areas of function.

FAQs

What is the job title for this position?

The job title is Manager, Laboratory Operations.

Where is the job located?

The job is located in Surrey, BC, at 13750 96 Ave, V3V 1Z2.

What are the working hours for this position?

The working hours are Monday to Friday, with various start times as a Multi-Site Operations Manager.

What is the salary range for this position?

The salary range is $106,026 - $152,413 per year, with starting salary determined based on relevant education and experience.

What qualifications are required for this position?

A Bachelor of Science Degree in Medical Technology or equivalent, certification with the Canadian Society for Medical Laboratory Science as an Advanced Registered Technologist (ART), and at least ten years of related experience, including five years in a leadership role.

Is experience in Indigenous Cultural Safety important for this role?

Yes, familiarity with Indigenous Cultural Safety and a commitment to addressing anti-racism and discrimination are essential.

What type of benefits does PHSA offer?

PHSA offers a comprehensive benefits package, including a municipal pension plan, psychological health and safety programs, wellness resources, and access to professional development opportunities.

What is the duration of the job?

The position is a Temporary Full-Time role until January 1, 2026, or until the return of the incumbent.

Are applications still being accepted?

Yes, applications are accepted until the position is filled.

Does this position involve managing staff?

Yes, the Manager, Laboratory Operations is responsible for managing and guiding assigned staff.

Does PHSA have initiatives for reconciliation with Indigenous Peoples?

Yes, PHSA is committed to reconciliation and actively works with Indigenous Peoples to establish sustainable paths toward lasting reconciliation.

Can I apply for this position if I’m currently a PHSA employee?

Yes, current PHSA employees must apply online via their internal profile to be considered for this position.

PHSA

Provincial Health Services Authority of BC. Health news & resources for British Columbians. Moderation: phsa.ca/privacy

Science & Healthcare

Industry

10,001+

Employees

2001

Founded Year

Mission & Purpose

Canada's first provincial health services authority. Provincial Health Services Authority (PHSA) is one of six health authorities – the other five health authorities serve geographic regions of BC. PHSA's primary role is to ensure that BC residents have access to a coordinated network of high-quality specialized health care services. PHSA operates provincial programs including BC Children's Hospital, BC Women's Hospital + Health Centre, BC Emergency Health Services, BC Cancer, BC Centre for Disease Control and BC Transplant. It is also responsible for specialized provincial health services like chest surgery and trauma services, which are delivered in a number of locations in the regional health authorities.