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Manager, Learning Development and Delivery

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Education & Teaching
  • United Kingdom, +15
    Remote
  • 1d left

AI generated summary

  • You should have a related bachelor's degree, 5+ years in call centers or operations, healthcare experience, team leadership skills, and project management experience.
  • You will assess training needs, communicate with stakeholders, partner with SMEs, and maintain knowledge of business strategies and culture to align learning initiatives with organizational goals.

Requirements

  • Bachelor’s degree in related field preferred
  • 5+ years' related experience in call center or an operations environment preferred
  • Experience with healthcare industry preferred
  • Experience leading and developing teams (directly or indirectly) preferred
  • Project management experience preferred

Responsibilities

  • Assess and anticipate learning needs related to business functional training, role-based training, on-boarding, leadership, professional development and systems training
  • Communicate business training needs to the Learning & Development Center of Excellence (COE) and larger HR organization
  • Formulate partnerships with business SMEs, stakeholders and leadership, enabling the learning team to deliver value-added service that aligns with the business objectives of the organization
  • Maintain an effective level of knowledge about the financial position, as well as strategies (short term to mid and long range) and the culture of the business.

FAQs

What is the main focus of the Learning Development and Delivery function at Cardinal Health?

The main focus is to develop, deploy, and evaluate learning solutions that support employee development and build organizational capability in alignment with business strategies.

What are the key responsibilities of the Manager, Learning Development and Delivery?

The key responsibilities include assessing learning needs, communicating training requirements, partnering with subject matter experts, and maintaining knowledge about the business's financial position and strategies.

What qualifications are preferred for this position?

Preferred qualifications include a bachelor's degree in a related field, 5+ years of experience in a call center or operations environment, experience in the healthcare industry, experience leading teams, and project management experience.

What level of management does this position entail?

This position involves managing department operations and supervising professional employees, front line supervisors, and/or business support staff.

Is this position eligible for bonuses?

Yes, this position is eligible for bonuses.

What benefit programs does Cardinal Health offer?

Cardinal Health offers a variety of benefits including medical, dental and vision coverage, paid time off, health savings accounts, a 401k savings plan, flexible spending accounts, disability coverage, and work-life resources.

How should interested candidates apply for the position?

Interested candidates should submit their application as soon as possible, as the application window is anticipated to close on 04/12/2025.

Are there any particular groups encouraged to apply for this position?

Yes, Cardinal Health encourages candidates who are back-to-work, people with disabilities, those without a college degree, and veterans to apply.

What is the expected salary range for this position?

The anticipated salary range is between $86,400 and $143,145.

What does the company value in terms of workplace diversity?

Cardinal Health values diversity of thought, experience, and background, and supports an inclusive workplace where employees can be their authentic selves.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With more than 50 years in business, operations in more than 30 countries and approximately 48,000 employees globally, Cardinal Health is essential to care.

Benefits

  • Medical, dental and vision care coverage

  • Paid time off plan

  • 401(k) savings plan

  • Flexible spending accounts

  • Short- and long-term disability coverage

  • Basic life insurance

  • Business travel insurance