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Manager, People Business Partner

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Mastercard

2mo ago

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
  • O'Fallon

AI generated summary

  • You must have experience in P&C programs, consulting with leaders, building stakeholder relationships, using HR systems, analyzing data in Excel, and possess strong communication skills.
  • You will manage talent programs, coach managers, resolve service issues, support employee development, and engage with the local community while ensuring effective onboarding and compliance with regulations.

Requirements

  • Demonstrated success coordinating and delivering corporate P&C programs/processes (e.g., talent management, year-end compensation planning) and reporting on progress.
  • Demonstrated success when consulting with leaders and other stakeholders on the local P&C issues.
  • Experience building relationships and collaborating with other key stakeholders.
  • Experience working with various HR systems.
  • Ability to work with data in Excel and other data tools and interpret data to tell a story.
  • Strong written and verbal communication.

Responsibilities

  • Responsible for the management and delivery of core People and Capability programs, including talent and performance management, learning, year-end compensation planning, and workforce planning within a business line or geography.
  • Acts as a primary point of contact with COEs on program delivery issues and customizations for the business they support.
  • Coaches managers and employees on development, employee relations and total reward issues.
  • Conducts development plan audits and ensures appropriate plans are in place.
  • Provides support across businesses for the geography that they manage.
  • May participate in the roll-out of wellness initiatives and on-boarding activities for a business or location.
  • Shares local intelligence and provides a ‘field perspective’ on the effectiveness of programs and initiatives.
  • Resolves complex service issues that have been escalated from COEs or the GBSC.
  • Serves as subject matter expert on the local labor market and regulatory environment.
  • Support community engagement efforts in St. Louis and partnerships with non-profit programs.
  • Onboard and support early career programs and joiners in conjunction with the talent COE.

FAQs

What is the primary role of the Manager, People Business Partner at Mastercard?

The primary role is to drive the local execution of key people priorities for the Services business, supporting around 500 employees in the St. Louis Tech Hub and collaborating with business leaders and Centers of Expertise to successfully implement programs, processes, and initiatives.

What key responsibilities are associated with this position?

Key responsibilities include managing core People and Capability programs, coaching managers and employees, conducting development plan audits, resolving complex service issues, and supporting community engagement efforts in St. Louis.

What qualifications are required for this position?

Candidates should have demonstrated success in coordinating corporate P&C programs, consulting with leaders on local P&C issues, building relationships with stakeholders, and working with HR systems. Strong data analysis skills and effective communication abilities are also essential.

Is there potential for career development in this role?

Yes, the position offers opportunities for career development through involvement in various people programs, collaborations with multiple stakeholders, and coaching experiences.

What is the salary range for this position?

The salary range for the Manager, People Business Partner role is between $99,000 and $158,000.

How does Mastercard ensure inclusivity in their hiring process?

Mastercard is committed to being an inclusive equal opportunity employer and considers applicants without regard to gender, sexual orientation, race, ethnicity, or any other characteristic protected by law.

Are there any benefits included for full-time employees?

Yes, Mastercard offers a range of benefits including insurance (medical, dental, vision), paid leaves, a 401k plan with company match, tuition reimbursement, and wellness programs.

What is the role of the People & Capability team?

The People & Capability team focuses on driving people initiatives, talent management, performance management, and workforce planning within the organization.

How can I request reasonable accommodations during the recruitment process?

You can request accommodations by contacting reasonable_accommodation@mastercard.com and specifying the type of assistance you need.

What is Mastercard’s approach to corporate security responsibilities?

All employees are expected to abide by Mastercard’s security policies and practices, ensuring confidentiality and integrity of information, reporting any suspected violations, and completing mandatory security trainings.

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Mastercard

Connecting Everyone to Priceless Possibilities

Consulting
Industry
10,001+
Employees
1966
Founded Year

Mission & Purpose

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.