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Manager, Solution Sales - Customer Workflows EMEA South

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ServiceNow

2mo ago

  • Job
    Full-time
    Expert Level
  • Sales & Business Development
    Marketing
  • Milan
    Remote
  • Quick Apply

AI generated summary

  • You must have a proven sales track record, SaaS experience, strong leadership skills, public speaking ability, and strategic thinking to build relationships and adapt to change. Fluency in English and a regional language is required.
  • You will lead a sales team, strategize for growth, engage in territory planning, coach members, manage forecasts, and build relationships to drive sales in the EMEA South region.

Requirements

  • Extensive track record of new business sales success including presentation and negotiation skills within industry and at C-Level
  • SaaS experience essential, experience of PaaS even better
  • Deep and broad as a sales leader; prior executive experience preferred across geographies
  • Prior experience in both direct sales and sales overlay capacities
  • Strong success in recruiting, coaching and managing an exceptional sales team
  • Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
  • Experienced in planning and organization
  • Experienced in public speaking and comfortable presenting to large audiences with credibility
  • Track record in using social media to enhance the ServiceNow brand message
  • Experienced in driving sales process and drive effective working relationships with Sales Operations
  • Experience in one or many of the Product Portfolio outlined preferred but not essential
  • Ability to build long term strategic and senior level relationships
  • Ability to adapt and work effectively within a rapidly changing and growing environment
  • Strong business and financial acumen
  • Fluency in English and one of the regional languages

Responsibilities

  • Lead a team of Customer Workflow Solution Sales Executives to drive rapid new business sales growth in the EMEA South region
  • Build and drive sales strategy at a Regional level in conjunction with Field Sales and Pre-Sales Leadership, Professional Services, Marketing, Alliances & Channels and Sales Operations teams to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region
  • Act as the central conduit to Global Business Unit Sales Leadership teams and Field Sales Leadership
  • Actively engage in territory planning, relationship development and opportunity development and driving revenue by assisting Sales Directors, and Field Sales Teams in closing opportunities
  • Recruit, coach and mentor team members to drive excellence
  • Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team
  • Manage and report accurate forecast and pipeline to the business, both locally, within EMEA and with Global business units
  • Achievement of annual sales goals on a quarterly and annual basis is required
  • Build effective working relationships with Solution Consulting, Product Development, Customer Outcomes, Partner, Marketing and the ServiceNow executive team

FAQs

What is the primary responsibility of the Manager, Solution Sales - Customer Workflows EMEA South?

The primary responsibility is to lead a rapid expansion of ServiceNow’s Customer Workflows focused product lines in the EMEA South region by building, mentoring, and developing a team of Specialist Sales Executives.

What qualifications are necessary for this role?

Candidates should have an extensive track record of new business sales success, SaaS experience, prior executive experience, strong success in recruiting and managing a sales team, and fluency in English and one of the regional languages.

Is experience in the SaaS industry required?

Yes, extensive experience in SaaS sales is essential, and experience in PaaS is preferred.

What kind of team will the Manager, Solution Sales be leading?

The Manager will lead a team of Customer Workflow Solution Sales Executives focused on driving new business sales growth in the EMEA South region.

What are some key activities involved in this role?

Key activities include building sales strategy, engaging in territory and opportunity development, recruiting and coaching team members, managing sales forecasts, and achieving annual sales goals.

Will the Manager work with other departments?

Yes, the role involves building effective working relationships with various teams, including Solution Consulting, Product Development, Customer Outcomes, Partner, Marketing, and the ServiceNow executive team.

What type of background is preferred for candidates applying for this role?

A background in direct sales and sales overlay capacities, along with experience across geographies, is preferred.

Is public speaking a part of this job?

Yes, experience in public speaking and comfortable presenting to large audiences is required.

How does ServiceNow view candidates from non-traditional backgrounds?

ServiceNow encourages candidates from non-traditional and varied backgrounds to apply, emphasizing that skills and experience are transferable.

What is the reporting structure for this role?

The role reports to the Sr Director, Solution Sales - Customer Workflows EMEA South.

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ServiceNow

A purpose-driven company. Making work, work better for people guides everything we do.

Technology
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

ServiceNow (NYSE: NOW) makes the world work better for everyone. Our cloud-based platform and solutions help digitize and unify organizations so that they can find smarter, faster, better ways to make work flow. So employees and customers can be more connected, more innovative, and more agile. And we can all create the future we imagine. The world works with ServiceNow.

Culture & Values

  • Wow our customers

  • Win as a team

  • Create belonging

  • Stay hungry and humble

Benefits

  • Generous family leave

  • Flexible PTO

  • Matched donations

  • 401(k) matching

  • Annual learning stipends

  • Paid volunteer time