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Manufacturing Support Technician

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ASSA ABLOY Group

2mo ago

  • Job
    Full-time
    Junior Level
  • Engineering
  • Galway

AI generated summary

  • You must communicate in English, read work orders, have basic math, troubleshoot, use Excel/Word, hold an Associate Degree in Engineering, and have 1-2 years of technician experience.
  • You will provide 1st line technical support, troubleshoot equipment, conduct inspections, perform maintenance, and assist with product evaluations while ensuring safety and compliance.

Requirements

  • Must be able to communicate in the English language
  • Must be able to read and interpret work orders, manuals, specifications, and similar documents
  • Must have basic mathematical skills
  • Must have strong troubleshooting skills and finding the root cause (with example and proof preferably)
  • Must have the ability to use personal computer to enter and retrieve data, generate reports, print and etc.
  • Minimum requirements for Excel and Word
  • Must have an Associate Degree in Engineering or equivalent combination of education and experience
  • Must have a minimum of 1-2 years Technician experience

Responsibilities

  • Providing comprehensive 1st line technical service solutions and product support to internal and external customers
  • Interfacing with other departments in the resolution of technical problems
  • Evaluating new products to understand functions and features, and to assist employees with product information
  • Providing feedback to engineering, production and product management regarding product problems, enhancements, customer requirements
  • Writing Shift Reports
  • Changing over machines to different product families
  • Carrying out First Article Inspection and sending the reports
  • Attending Tier 1 Production Meetings
  • Carrying out Preventive Maintenance on production machines
  • Assisting in continuous improvement of products and procedures
  • Troubleshooting, optimizing and resolving equipment related problems
  • Completing and retaining technical documentation
  • Adhering to company policies and procedures
  • Adhering to all safety procedures at all times
  • Complying with all environmental health and safety procedures
  • Attending training sessions when required

FAQs

What is the location of the Manufacturing Support Technician position?

The position is located in Mervue, Galway, Ireland.

What are the primary responsibilities of the Manufacturing Support Technician?

The primary responsibilities include troubleshooting and repairing production machinery, performing preventative maintenance, providing technical support, interfacing with other departments, evaluating new products, and assisting in continuous improvement efforts.

What qualifications are required for this role?

Candidates must have an Associate Degree in Engineering or an equivalent combination of education and experience, along with a minimum of 1-2 years of technician experience.

What skills are important for the Manufacturing Support Technician position?

Important skills include strong troubleshooting abilities, basic mathematical skills, proficiency in using a personal computer, and the ability to read and interpret work orders, manuals, and specifications.

Is proficiency in the English language required?

Yes, candidates must be able to communicate effectively in English.

What type of work environment does HID offer?

HID offers a flexible work environment that encourages empowerment, innovation, integrity, and values diverse perspectives and experiences.

Will I need to attend training sessions?

Yes, attending training sessions when required is part of the job responsibilities.

Does HID have a global presence?

Yes, HID is headquartered in Austin, TX and has over 4,500 employees worldwide, making it part of the ASSA ABLOY Group with a presence in over 70 countries.

Are there opportunities for career development within HID?

Yes, HID supports regular feedback, training, and development opportunities to empower employees in building their careers around their aspirations.

Is there support for employees to share ideas about work arrangements?

Yes, HID welcomes ideas, including flexible work arrangements, job sharing, and part-time job seekers.

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ASSA ABLOY Group

Experience a safer and more open world

Manufacturing & Electronics
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Let’s create a safer and more open world – together! ASSA ABLOY is the global leader in access solutions with sales of SEK 121 billion and 52,000 employees. The Group has operations in over 70 countries and sales worldwide. ASSA ABLOY’s innovations enable safe, secure and convenient access to physical and digital places. Every day, we help billions of people experience a more open world.  We have a feeling of discovery and urge to innovate by working together and telling it like it is, enabling us to be always growing, never boring and leading right. Do you want to be encouraged to act, have responsibilities to grow with and opportunities to explore? Join us!