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Market Manager

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Dublin

AI generated summary

  • You need 2+ years in account management, strong analytical and negotiation skills, a passion for travel, and the ability to work autonomously and collaboratively while driving results.
  • You will build partnerships, optimize hotel listings, advise on revenue strategies, secure deals, collaborate internally, and engage with stakeholders to enhance market presence and traveler experiences.

Requirements

  • 2+ years of experience in account management, partner/client success, consultative sales, or related field
  • Experience in influencing at scale
  • Passionate about travel
  • Work autonomously and collaboratively with a diverse team
  • Possess a strong appetite for innovative technology, fast-changing business environment, and data driven decision-making
  • Prioritize and multi-task effectively to achieve critical targets, goals, and/or strategic objectives set by E4B leadership team
  • Organization and time management skills, rigor, attention to details
  • Continue to follow up when facing testing situations
  • Present ideas and directives clearly and persuasively and actively listen
  • Demonstrate analytical skills with market trends, partner performance, and competitor analysis to address business and partner needs
  • Proactively and consistently demonstrate the unique value proposition of partnering with Expedia Group
  • Possess a growth mindset, consistently using feedback to improve in role/company
  • Strong negotiation skills
  • Relationship builder; earns the confidence of others. Bridges and sustains solid partnerships based on mutual support through a collaborative style
  • Drive for results
  • Presentation & storytelling skills

Responsibilities

  • Develop and sustain strong partnerships in a strategic territory by providing relevant data insights and high-quality needs-based consulting services to hotel partners (e.g. revenue management advice, marketing opportunities on the Expedia Group marketplace)
  • Develop strong relationships with C-Suite and GMs to influence at a strategic level
  • Ensure that partner hotels’ products (content, rates, and availability) are consistently optimized on Expedia Group sites to maximize customer conversion
  • Secure additional lodging rates and availability information over high demand and compression periods to satisfy traveler needs
  • Secure seasonal deals and promotions to support the brands’ merchandising and marketing efforts
  • Continuously promote and develop hotel partners’ high engagement with Expedia Group’s full suite of:
  • Unique market insights (partner reports, competitive data, key performance drivers)
  • In-house revenue management tools (Rev+)
  • Marketing and merchandising opportunities (dynamic promotions, packages, member deals, mobile offers)
  • Brands (e.g. Media Solutions) potential opportunities
  • Self-service tools (Expedia Partner Central)
  • Represent Expedia Group in assigned market(s) and establish relationships with key local influencers (e.g. tourism bureau/board, hotel/government association, etc.)
  • Cross collaborate with internal stakeholders to execute business initiatives and drive market strategy
  • Provide ongoing input to senior management in developing effective and scalable solutions to improve process efficiencies
  • Provide coaching to colleagues and peers on best practices and workflow methodologies
  • Conduct regular self-learning to improve skills and influence
  • Direct internal/and or regional projects, as/when required
  • Execute effectively based on KPI metrics (targets, goals, and/or strategic objectives)
  • Guide and support Hotel Partners to deliver the best traveler experience
  • Perform in-market commercial initiatives such as Seminars, Webinars, Tourism Panel Discussions, and Partner Roundtables
  • Travel for partner visits 20-30% of the time
  • Conducts straightforward cost, benefit, and risk analyses of possible solutions and the implications not reaching an agreement
  • Identifies and actively engages stakeholders in decision making and strategies to benefit account and organization
  • Closes deals effectively
  • Develops an understanding of competitors’ standard products and services

FAQs

What is the primary responsibility of the Market Manager at Expedia Group?

The primary responsibility of the Market Manager is to develop and maintain a high-quality portfolio of relevant, attractive, and competitive hotel and property products for Expedia Group's global traveler base.

What kind of experience is required for this role?

A minimum of 2+ years of experience in account management, partner/client success, consultative sales, or a related field is required.

What benefits are offered to employees?

Expedia Group offers a full benefits package that includes exciting travel perks, generous time-off, parental leave, a global hybrid work setup, and career development resources.

How much travel is expected for this position?

Travel for partner visits is expected to be around 20-30% of the time.

What skills are important for the Market Manager role?

Important skills include strong negotiation abilities, analytical skills, relationship-building capabilities, presentation and storytelling skills, and the ability to influence at a strategic level.

Is experience in the travel industry necessary for this role?

While a passion for travel is essential, specific experience in the travel industry is not explicitly stated as a requirement.

How does Expedia Group ensure a diverse and inclusive workplace?

Expedia Group is committed to creating an inclusive work environment and a diverse workforce, ensuring all qualified applicants receive consideration for employment regardless of race, religion, gender, sexual orientation, national origin, disability, or age.

What tools and resources will the Market Manager utilize?

The Market Manager will utilize various tools and resources, including unique market insights, in-house revenue management tools, marketing and merchandising opportunities, and self-service tools like Expedia Partner Central.

Can employees work independently in this role?

Yes, the Market Manager is expected to work autonomously while also collaborating with a diverse team.

What is Expedia Group’s approach to employee development?

Expedia Group provides career development resources and encourages ongoing self-learning and skill improvement for its employees.

Powering global travel for everyone, everywhere.

Travel & Leisure
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

Expedia Group is a leading travel technology company that operates a global platform connecting travellers with a wide range of travel options. Their ultimate mission is to make the world more accessible by empowering people to explore and experience different destinations. Expedia Group's purpose is to provide seamless travel experiences and inspire travellers to discover new places. They offer a comprehensive suite of services, including online travel booking platforms, travel management solutions, and innovative tools that enhance the travel planning and booking process. With a commitment to customer satisfaction and innovation, Expedia Group continues to revolutionise the travel industry and shape the way people travel and explore the world.

Culture & Values

  • Choose Fearlessly

    Own your decisions. Make mistakes. Move on. Start again.

  • Force Simplicity

    Drive clarity and create momentum. Focus on impactful work.

  • Include Consciously

    Bring people in. Drive success for everyone. Seek out diverse ideas and experiences to improve outcomes for our travelers and our company.

  • Trust Each Other

    Challenge each other, and trust each other to deliver.

  • Go Get What's Next

    Dream of a better future, and make it a reality – for ourselves, our company, and travelers everywhere.

Benefits

  • Medical, dental, and vision

  • Parental & family caregiving leave

  • Workplace accommodations

  • Flexible spending accounts — health care FSA and/or dependent care FSA

  • International airlines travel agent network (IATAN) membership

  • Employee assistance program

  • Nudge membership providing customized financial education

  • Adoption and surrogacy assistance

  • Pet support benefits

  • Talkspace, a 24/7 online therapy service

  • Competitive paid time off programs for vacation, holidays and illness

  • Wellness & travel reimbursement