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Marketing and Communications Executive

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RAFFLES

2mo ago

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Marketing
  • London

Requirements

  • Two years’ + experience in Marketing and/or Communications
  • An understanding of luxury brands and the hospitality industry
  • Proficient in Adobe Creative Suite, particular strengths in Photoshop and InDesign
  • Basic understanding of key press publications globally
  • Basic understanding of key influencers in the UK and US market
  • Proficiency in Microsoft Office and an excellent knowledge of Excel
  • Highly organised
  • Excellent communication, interpersonal, and relationship skills
  • Some experience using CMS software, Adobe Experience Manager is preferred
  • Good understanding of social media platforms (including Instagram, Facebook and LinkedIn)
  • A proven track record and ability to provide high levels of service under pressure
  • Exceptional communication and customer service skills, both written and spoken
  • An understanding and willingness to contribute to a 24h operational schedule when required

Responsibilities

  • An exceptional opportunity presents itself for a Marketing & Communications Executive to join the Sales & Marketing Department/team at Raffles London at the OWO.
  • Reporting into Director of Sales, you will be responsible for supporting the Marketing and Communications team at the hotel. The department spearheads the image, reputation, and commercial levers that all work together to make this one of the world’s most successful new hotel openings. The department works alongside sales, events, rooms division, wellbeing and spa, F&B, Raffles brand, ecommerce, third parties on site and external brand partners to ensure all opportunities to build reputation and sales are maximised.
  • Specifically, as the a Marketing & Communications Executive, your responsibility’s will include:

FAQs

What are the qualifications required for the Marketing and Communications Executive position?

The position requires a minimum of two years’ experience in Marketing and/or Communications, an understanding of luxury brands and the hospitality industry, proficiency in Adobe Creative Suite (particularly Photoshop and InDesign), and a good understanding of social media platforms including Instagram, Facebook, and LinkedIn.

Who will I report to as a Marketing and Communications Executive?

You will report to the Director of Sales.

What type of experience is preferred for this role?

Some experience using CMS software, preferably Adobe Experience Manager, is preferred for this role.

What kind of benefits are offered with this role?

Benefits include 28 days of holiday plus additional days for years of service, staff meals while on duty, free dry cleaning for uniforms, enhanced sick pay, maternity, paternity, and adoption pay, life assurance, and an employee assistance program, among others.

Is knowledge of key press publications required?

Yes, a basic understanding of key press publications globally is one of the responsibilities for this position.

What are the Raffles Values?

The Raffles Values include being yourself (Be You), showing kindness (Be Kind), spreading happiness (Be Happy), demonstrating confidence (Be Confident), and having purpose in your role (Have Your Purpose).

Are there opportunities for professional development?

Yes, there are internal learning and development programmes tailored to you as part of the benefits for employees.

Will the position require me to work flexible hours?

Yes, there is an understanding and willingness to contribute to a 24-hour operational schedule when required.

What is the work environment like at Raffles London?

The work environment at Raffles London is characterized by luxury, exceptional service, and a team-oriented culture that emphasizes creativity and individuality.

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RAFFLES

Travel & Leisure
Industry
501-1000
Employees
1887
Founded Year

Mission & Purpose

Founded in Singapore in 1887, Raffles Hotels, Resorts and Residences are places where ideas are born, history is made, and stories and legends are created. At each landmark address, distinguished guests and residents will find a world of timeless elegance and enchanted glamour, where Raffles’ renowned legacy of gracious service knows no bounds. As the authentic heart of a destination, Raffles champions fine art and design, and fosters culture in all its forms, guiding guests to make discoveries in their own time and way. Raffles’ commitment to local communities is expressed through diverse initiatives with a unified mission to actively support the arts and the environment. From one generation to the next, visitors arrive as guests, leave as friends, and return as family. Raffles can be found in key international locations including Singapore, Paris, London, Boston, Istanbul, Dubai, Doha, Maldives, Udaipur, Phnom Penh and Bali, among others. Raffles is part of Accor, a world leading hospitality group.