Logo of Huzzle

Home

Matches

Explore

Manage

Medical Receptionist

image

UofL Health

3mo ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare

AI generated summary

  • You must have a high school diploma or GED, preferably 1 year of medical office experience and co-pay collections. Dependability, professionalism, and teamwork are essential.
  • You will greet patients, schedule appointments, manage records, handle calls, maintain supplies, ensure confidentiality, and collaborate with the team to provide excellent patient care.

Requirements

  • High School Diploma or GED
  • 1 year medical office experience preferred
  • 1 year collection of co-pay and remaining balances experience preferred
  • The right candidates for this position must be dependable, professional and a team player.
  • Seeking energetic, motivated candidates.

Responsibilities

  • Welcomes patients and visitors by greeting warmly and answering or referring inquiries.
  • Utilizes Epic, registers patients according to standard procedures
  • Ensures availability of treatment information by filing and retrieving patient records
  • Responds to our customer’s needs in a way that demonstrates the care, courtesy and respect they deserve. Provides our customers with prompt service.
  • Listens attentively to our customers in order to fully understand their needs.
  • Our messages to customers and team members should be delivered with courtesy, clarity and care. We communicate pertinent clinical/work status information to employer and other team members as assigned.
  • Interacts effectively and in a supportive manner with persons of all backgrounds
  • Respects and maintains privacy and dignity of patients; assures patient confidentiality at all times.
  • Provides efficient and professional telephone services
  • Schedules appointments for patients
  • Scans and files administrative and medical information in patient’s medical record
  • Makes appointment reminder calls to patients with upcoming appointment
  • Maintains forms and office supplies required for call center activities
  • Participates in staff and educational meetings.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort to assure excellent patient care and service
  • Performs other duties as assigned

FAQs

What is the job title for this position?

The job title is Medical Receptionist.

Where is the job location?

The job is located at 401 E. Chestnut St., Louisville, Kentucky 40202.

What are the shift options available for this role?

The shift option available is Full-Time, Days.

What are the primary responsibilities of a Medical Receptionist?

The primary responsibilities include answering incoming calls, scheduling appointments, updating patient demographics, maintaining patient records, and providing excellent customer service.

What qualifications are required for this position?

A High School Diploma or GED is required, along with 1 year of medical office experience and 1 year of experience in collecting co-pays and remaining balances preferred.

What knowledge, skills, and abilities are needed for this role?

Candidates should be dependable, professional, a team player, and energetic with a motivated attitude.

Is prior experience in a medical office preferred?

Yes, 1 year of medical office experience is preferred.

Are there any specific software requirements for this position?

Yes, familiarity with Epic software is necessary for registering patients according to standard procedures.

What is the organization's mission?

The mission of UofL Health is to transform the health of the communities we serve through compassionate, innovative, patient-centered care.

Can you describe the working conditions for this role?

Working conditions are normal for a health care environment.

image

UofL Health

Science & Healthcare
Industry
501-1000
Employees

Mission & Purpose

UofL Health is a fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, nearly 200 physician practice locations, and more than 1,000 providers in Louisville and the surrounding counties, including southern Indiana. Additional access to UofL Health is provided through a partnership with Carroll County Memorial Hospital. Affiliated with the University of Louisville School of Medicine, UofL Health is committed to providing patients with access to the most advanced care available. This includes clinical trials, collaboration on research and the development of new technologies to both save and improve lives. With more than 13,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care. For more information on UofL Health, go to www.uoflhealth.org.