FAQs
What is the primary role of a Medical Receptionist at Hackensack Meridian Health?
The primary role of a Medical Receptionist is to provide reception and clerical services under the supervision of the practice manager and physician(s), including responsibilities such as billing, collections, handling referrals, managing appointments, and general secretarial duties for patients and visitors.
Are there travel requirements for this position?
Yes, candidates must be willing to travel within 30 minutes of their home and float to various locations as needed.
What qualifications are required for this job?
A High School diploma or GED is required, along with the ability to learn quickly, a strong sense of accountability, excellent teamwork skills, and a focus on patient care.
Is prior experience in a medical office necessary?
While it is preferred, prior receptionist or clerical experience in a medical office is not strictly necessary, though it is advantageous.
What software experience is beneficial for this role?
Experience with the Epic electronic medical record (EMR) system is preferred for this position.
Are there any certifications required for this role?
CPR certification is preferred but not required.
What kind of customer service skills are needed for this position?
Strong customer service skills are essential, including the ability to interact courteously and helpfully with patients and visitors, as well as promoting patient satisfaction through friendly interactions.
What are the working hours like for this role?
The Medical Receptionist is expected to adapt their work schedule to meet the needs of the practice and may be required to work additional hours as requested to maintain adequate coverage.
What should I do if I believe I'm a good fit for this position?
If you feel that the job description aligns with your strengths and capabilities, you are encouraged to apply today!