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Merchandiser

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Ford Motor Company

3mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Logistics
  • Chennai

AI generated summary

  • You need a B.E. and 1.5-4 years in Supply Chain, Inventory, Forecasting, or Logistics, along with strong communication and analytical skills.
  • You will manage parts follow-up, coordinate with suppliers, address delivery issues, liaise with teams, and enhance delivery performance while resolving purchase and shipment discrepancies.

Requirements

  • B.E with 1.5 to 4 years of experience in Supply Chain, Inventory, Forecasting & Logistics.
  • Good Communication Skills
  • Good Analytical Skills.

Responsibilities

  • Parts follow up of service parts from external Global Suppliers, Ford plants and catering to the dealers.
  • Schedule release on suppliers, follow-up with suppliers for delivery promise.
  • Liaise with the transporter and traffic team for shipment delays.
  • Follow up with QC team, Depot and Contract Packers for prioritization of receipts or any shipment discrepancies.
  • Follow-up with Purchase for resolving purchase related issues. This could be price revision request from suppliers, tool breakdown, supplier bankruptcy, resourcing.
  • Responding to Customer Liaison, High-level Helpdesk and Golden Service about part availability date.
  • Coordinate with Supplier Technical Assistance (STA), Purchase and supplier during engineering level changes.
  • Coordinate with suppliers and campaign coordinators for procuring parts from supplier to meet campaign requirements.
  • Educate the suppliers on importance of Q1 rating and try to improve their delivery performance.
  • Take premium freight decisions based on part criticality.
  • Responding to queries from Supplier, Purchase, Inventory, Central Forecasting and Supply chain management team.
  • Work in conjunction with suppliers to secure on time delivery and improve other processes to support increased supplier delivery performance ratings.

FAQs

What are the main responsibilities of a Merchandiser?

The main responsibilities include following up on service parts from suppliers, scheduling releases, liaising with transporters, resolving discrepancies with QC and Contract Packers, and coordinating with various teams to ensure timely delivery of parts.

What qualifications do I need to apply for the Merchandiser position?

A Bachelor of Engineering (B.E) degree with 1.5 to 4 years of experience in Supply Chain, Inventory, Forecasting, and Logistics is required.

What skills are essential for a successful Merchandiser?

Good communication skills and strong analytical skills are essential for the role.

Who do I liaise with regarding shipment delays?

You will liaise with the transporter and the traffic team regarding any shipment delays.

How do we handle supplier delivery performance?

We work closely with suppliers to secure on-time delivery and improve overall processes to enhance their delivery performance ratings.

Is there a need for premium freight decision-making in this role?

Yes, you will be responsible for making premium freight decisions based on part criticality.

Will I interact with customers in this role?

Yes, you will respond to inquiries from Customer Liaison, High-level Helpdesk, and Golden Service regarding part availability dates.

What type of experience is preferred for this role?

Experience in Supply Chain, Inventory Management, Forecasting, and Logistics is preferred, especially within a similar industry context.

Are there opportunities for professional development in this position?

Opportunities for professional development may be available through on-the-job training and supplier education.

What is the importance of Q1 rating for suppliers?

Q1 rating is important as it reflects the supplier's delivery performance, and the role involves educating suppliers on improving this rating.

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Ford Motor Company

Automotive
Industry
10,001+
Employees
1903
Founded Year

Mission & Purpose

We don't just make history -- we make the future. Ford put the world on wheels over a century ago, and our teams are re-inventing icons and creating groundbreaking connected and electric vehicles for the next century. We believe in serving our customers, our communities, and the world. If you do, too, come move the world and make the future with us. Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.