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Modern Workplace Solutions Architect

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  • Job
    Full-time
    Mid Level
  • Detroit

Requirements

  • Minimum four (4) years of experience in designing and implementing Microsoft Modern Workplace solutions.
  • Expertise in Microsoft 365, including Exchange Online, SharePoint Online, Teams, and Power Platform, and Intune.
  • Experience with the Power Platform suite of products (Power Apps, Power Automate, Power Virtual Agents, etc.) for developing solutions on Teams and SharePoint (preferred).
  • Solid understanding of cloud technologies and hybrid environments.
  • Familiarity with working from a ticketing system (i.e. ServiceNow) as part of a larger team supporting many clients.
  • Highly effective customer service skills using best practices, and the interpersonal skills to interact with people at all levels; beneficial to have worked in an ITIL based environment.
  • Process oriented with effective organizational skills and high-level attention to detail with demonstrated skills in problem analysis and resolution.
  • Ability to work independently and within a team in high pressure situations.
  • Able to maintain momentum on individual projects and prioritize tasks with the ability to juggle interruptions while providing support to the user community.
  • Excellent oral and written communication in English (other languages beneficial), demonstrating a high level of confidentiality and customer focus.
  • Occasional travel, less than 5%
  • Willingness to work outside of normal U.S. business hours, and as unique projects/needs arise.
  • Ability to work full time in an office and remote environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the workday.
  • Must become familiar with, and promote and abide by, our Core Values as defined by the AlixPartners' Code of Conduct and foster an inclusive environment with people at all levels of an organization.

Responsibilities

  • Assist in the design and implementation of Microsoft Modern Workplace solutions, including but not limited to Microsoft 365, Microsoft Teams, SharePoint, and Power Platform.
  • Assist in building solutions that integrate and extend Microsoft 365, Teams, Power Platform, Microsoft Graph, Azure Functions, and Copilot Studio.
  • Collaborate with other business functions to understand their business requirements and develop customized solutions that align with their goals.
  • Work closely with other members of the IT team to ensure that our systems are reliable, secure, and meet the needs of our users.
  • Provide technical documentation for applications and processes, including system requirements, design specifications, user guides, and training materials.
  • Maintain expert knowledge of industry best practices, policies, and regulations.
  • Stay up to date with the latest trends and developments in Microsoft Modern Workplace technologies and recommend innovative solutions to the business.
  • Test new software releases, work with management to schedule the best time to update applications and lead the installation, proving and training for users on updates.
  • Provide technical guidance and training to clients and end-users.
  • Additional responsibilities as identified; this description is not designed to encompass a comprehensive listing of required activities, duties, or responsibilities.

FAQs

What is the job title for this position?

The job title is Modern Workplace Solutions Architect.

Where is the location of this job?

The location of the job is Southfield, MI.

What does the hybrid work model entail?

The hybrid work model combines in-person work at the AlixPartners office on Tuesday, Wednesday, and Thursday, with remote working options for Monday and Friday.

What are the main responsibilities of the role?

The main responsibilities include designing and implementing Microsoft Modern Workplace solutions, collaborating with business functions to develop customized solutions, maintaining technical documentation, and providing technical guidance and training to clients and end-users.

What are the required qualifications for this position?

A minimum of four years of experience in designing and implementing Microsoft Modern Workplace solutions, expertise in Microsoft 365 and related technologies, familiarity with cloud technologies, and strong customer service skills are required.

Is travel required for this position?

Yes, occasional travel is required, but it will be less than 5%.

What hours will I need to be available to work?

The position may require occasional work outside of normal U.S. business hours as unique projects or needs arise.

What kind of benefits does AlixPartners offer?

AlixPartners offers a comprehensive benefits program, including health, vision, dental, disability, 401K, tuition reimbursement, identity theft protection, mental wellness support, and a generous paid leave policy.

Is this position eligible for relocation assistance?

No, paid relocation is not available for this position.

How does AlixPartners promote an inclusive environment?

AlixPartners actively promotes an inclusive environment by understanding, respecting, and honoring the needs of employees, clients, and communities, and emphasizes diversity in experiences.

What is the company policy on equal opportunity employment?

AlixPartners is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, or disability.

Consulting
Industry
1001-5000
Employees
1981
Founded Year

Mission & Purpose

For more than forty years, AlixPartners has helped businesses around the world respond quickly and decisively to their most critical challenges – circumstances as diverse as urgent performance improvement, accelerated transformation, complex restructuring and risk mitigation. These are the moments when everything is on the line – a sudden shift in the market, an unexpected performance decline, a time-sensitive deal, a fork-in-the-road decision. But it’s not what we do that makes a difference, it’s how we do it. Tackling situations when time is of the essence is part of our DNA – so we adopt an action-oriented approach at all times. We work in small, highly qualified teams with specific industry and functional expertise, and we operate at pace, moving quickly from analysis to implementation. We stand shoulder to shoulder with our clients until the job is done, and only measure our success in terms of the results we deliver. Our approach enables us to help our clients confront and overcome truly future-defining challenges. We partner with you to make the right decisions and take the right actions. And we are right by your side. When it really matters.