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Named Account Executive

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Zürich
  • Quick Apply

AI generated summary

  • You should be team-oriented, communicative, and driven, with skills in opportunity identification, solutioning for clients, and collaborating globally to close sales.
  • You will collaborate with a global team to enhance customer relationships, develop account strategies, and navigate the sales cycle to drive success and value through our platform.

Requirements

  • A team-oriented, driven individual with an entrepreneur attitude and an eagerness to continuously acquire new knowledge
  • Very good communication and listening skills and the ability to interact in a clear, concise and timely manner using a variety of communication methods (writing, speech, presentation, 1:1 executive conversations) and tools (white-boarding, slides, webinars, on-site workshops, negotiations etc.). Ability to communicate for impact on all levels of the organization, both on the client side and Salesforce internally.
  • Ability to lead and align a diverse team towards clearly communicated common goals
  • Ability to identify and qualify opportunities and move them ahead along the sales cycle. Being able to get things done in a political and ambiguous client environment
  • Solutioning: Ability to define and express compelling value propositions and cases that address customer needs by demonstrating a profound understanding of information technology and the pharmaceutical industry.
  • Team Selling: Ability to team up with a diverse and global group of colleagues to drive sales activities towards contract closing

Responsibilities

  • The National Account Manager works in a global account team, getting business directions from the Global Account Manager of the account and working along a distributed team located mainly in Switzerland and the United States.
  • This role goes beyond sales; it is about building lasting value and driving customer success through the innovative use of our platform.
  • The candidate will cultivate and improve customer happiness, support crafting and deliver a comprehensive account strategy aligned with customer business goals, and navigate the full sales cycle by using various resources to support deal closure.
  • The NAM will need to cultivate his own relationships and opportunities as outlined and agreed in the global account plan and as per the mentorship of the global account manager.

FAQs

What is the role of a Named Account Executive at Salesforce?

The Named Account Executive serves as a strategic partner to customers, building relationships and driving customer success through innovative use of Salesforce's platform, particularly for global clients in the pharmaceutical industry.

What qualities are desirable in a candidate for this position?

A good match for this role is a team-oriented, driven individual with an entrepreneurial attitude, excellent communication skills, the ability to lead diverse teams, and a strong grasp of the pharmaceutical industry and information technology.

What sales cycle responsibilities does the Named Account Executive have?

The Named Account Executive is responsible for navigating the full sales cycle, identifying and qualifying opportunities, and utilizing various resources to support deal closures.

Is Salesforce open to candidates from diverse backgrounds?

Yes, Salesforce is committed to creating a workforce that reflects society and is an Equal Employment Opportunity and Affirmative Action Employer.

Where is this position primarily based?

This role works with a global account team, mainly collaborating with colleagues located in Switzerland and the United States.

What type of support can I expect from the Global Account Manager?

The Named Account Executive will receive business direction from the Global Account Manager and will work collaboratively with a distributed team to enhance customer relationships and drive account strategy.

Are there any specific industries preferred for this role?

The focus for this position is primarily on the pharmaceutical industry, so familiarity or experience in this field is advantageous.

How does Salesforce promote employee growth and development?

Salesforce empowers employees to be Trailblazers, encouraging career growth, continuous learning, and performance improvement.

What tools and methods will I use to communicate with clients?

You will utilize various communication methods including writing, presentations, webinars, and on-site workshops, and tools such as white-boarding and negotiation tactics to engage effectively with clients.

What if I require accommodations due to a disability?

If you need assistance due to a disability while applying for this position, you can submit a request via the Accommodations Request Form.

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Mission & Purpose

Salesforce is a leading cloud-based software company that provides customer relationship management (CRM) solutions and a wide range of enterprise applications. Their platform enables businesses to manage customer interactions, sales processes, marketing campaigns, and service operations in a centralised and efficient manner. Salesforce's ultimate mission is to empower companies to connect with their customers, partners, and employees in meaningful ways, fostering stronger relationships and driving business growth. Their purpose is to revolutionise the way businesses operate by offering a comprehensive suite of cloud-based tools and applications that streamline processes, enhance collaboration, and enable organisations to make data-driven decisions. With a strong focus on innovation, customer success,