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National Director of Training, Medicare Risk Adjustment and Quality - Remote

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Optum

8d ago

  • Job
    Full-time
    Expert Level
  • People, HR & Administration
    Education & Teaching
  • Minneapolis
    Remote

AI generated summary

  • You must have 5+ years in healthcare, 3+ years in Medicare Risk Adjustment, leadership experience, training development skills, and knowledge of LMS and adult learning principles.
  • You will develop training strategies, design programs, evaluate effectiveness, manage a team, collaborate with stakeholders, oversee budgets, ensure compliance, integrate technology, and report on outcomes.

Requirements

  • 5+ years of professional, health care industry experience
  • 5+ years of experience in a Leadership role at the Director or higher level, including experience managing other people leaders
  • 3+ years of experience working in Medicare Risk Adjustment & Quality
  • Experience developing and/or revamping department work models (i.e. department framework, how is the work organized, staffing models, etc.)
  • Ability to travel nationally as needed, roughly 10% of the time
  • 3+ years of professional work experience in training and development
  • Experience leading a training and development team
  • Experience in designing and implementing successful training programs for a geographically dispersed team, inclusive of performance management metrics to evaluate both trainers and training programs
  • Advanced knowledge of Medicare Risk Adjustment & Quality Programs including hands-on experience working with Payers and Providers
  • Solid knowledge of adult learning principles and instructional design
  • Knowledge of the latest trends and best practices in training and development
  • Proficiency in training software and Learning Management Systems (LMS)
  • Proven excellent leadership, communication, and interpersonal skills
  • Proven solid analytical and problem-solving abilities
  • All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

  • Training Strategy Development: Develop and implement a comprehensive training strategy for the PFS team that supports the organization’s goals and objectives. This is inclusive of new hire training, ongoing staff training and leadership training
  • Program Design and Delivery: Design, develop, and deliver innovative training programs, including workshops, e-learning modules, webinars, and on-the-job training
  • Performance Assessment: Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics, and make continuous improvements. This includes development and implementation of Training MBOs
  • Leadership and Team Management: Lead and manage a team of trainers, providing guidance, support, and professional development opportunities
  • Stakeholder Collaboration: Work collaboratively with PFS leaders, Human Capital, and other cross functional teams to identify training needs and develop targeted solutions
  • Budget Management: Develop and manage the training budget, ensuring efficient allocation of resources and adherence to financial constraints
  • Compliance and Standards: Ensure all training programs comply with industry standards, regulatory requirements, and organizational policies
  • Technology Integration: Leverage the latest training technologies and platforms to enhance learning experiences and accessibility
  • Reporting and Analysis: Prepare regular reports on training activities, outcomes, and ROI for senior management

FAQs

Do we support remote work?

Yes, this position allows for remote work from anywhere within the U.S.

What is the primary responsibility of the National Director of Training?

The primary responsibility is to lead the PFS National Training Team and oversee the training strategy, design, development, and implementation of training programs across the organization.

What qualifications are required for this role?

Candidates must have 5+ years of professional healthcare industry experience, 5+ years of experience in a leadership role at the Director level or higher, and 3+ years of experience in Medicare Risk Adjustment & Quality.

Is travel required for this position?

Yes, the role requires the ability to travel nationally as needed, approximately 10% of the time.

What kinds of training programs will the National Director of Training be responsible for?

The Director will design, develop, and deliver a variety of innovative training programs including workshops, e-learning modules, webinars, and on-the-job training.

Are there any preferred qualifications for this role?

Preferred qualifications include experience in training and development, leadership experience in training teams, and advanced knowledge of Medicare Risk Adjustment & Quality Programs.

Will the role involve collaboration with other departments?

Yes, the National Director of Training will work collaboratively with PFS leaders, Human Capital, and other cross-functional teams to address training needs.

What is the salary range for this position?

The salary range for this role is between $122,100 and $234,700 annually, based on factors such as local labor markets, education, work experience, and certifications.

What kind of benefits does UnitedHealth Group offer?

UnitedHealth Group offers a comprehensive benefits package, including health benefits, incentive and recognition programs, equity stock purchase, and 401k contributions, subject to eligibility requirements.

Does this role support diversity and inclusion initiatives?

Yes, UnitedHealth Group is committed to diversity and inclusion, aiming to ensure equitable care and address health disparities.

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Optum

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Optum is a health services and technology company that provides a wide range of solutions to improve healthcare delivery and outcomes. They offer services in healthcare management, data analytics, pharmacy benefit management, and technology solutions to healthcare providers, payers, employers, and government agencies. Optum's ultimate mission is to improve the health system's efficiency and effectiveness, creating a healthier world for everyone. Their purpose lies in collaborating with healthcare partners to address complex challenges, such as improving care coordination, reducing healthcare costs, and enhancing patient experiences. By leveraging data-driven insights and innovative technology, Optum aims to empower healthcare professionals and organisations to deliver high-quality, patient-centered care and drive positive healthcare outcomes for individuals and communities worldwide.

Culture & Values

  • Integrity

    Honour commitments. Never compromise ethics.

  • Compassion

    Walk in the shoes of people we serve and those with whom we work.

  • Relationships

    Build trust through collaboration.

  • Innovation

    Invent the future, learn from the past.

  • Performance

    Demonstrate excellence in everything we do.