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NEW STORE* - Store Assistant - Part time

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Pets at Home

15d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Manchester, +1

AI generated summary

  • You should be passionate about great service, available for weekend shifts, and ideally have customer-facing experience, though we’ll provide the necessary training.
  • You will enhance customer experiences, uphold operational standards, and build strong relationships with customers and colleagues to drive loyalty and business success.

Requirements

  • People who are passionate about delivering great service.
  • Weekend working - You’ll be offered a minimum contract of 8 hours.
  • Ideally has experience of working within a customer-facing environment and being able to achieve stretching targets (However, this isn’t a requirement – We will teach you everything you need to know!).

Responsibilities

  • Your role will be at the heart of our stores, and you will ensure our customers have a great experience that sets us apart and drives customer loyalty for our great brands.
  • Our Store Assistants are critical to the success of our business.
  • They are responsible for exceeding our customer's expectations daily, brilliant operational standards, and building strong relationships with our customers and colleagues.

FAQs

What are the working hours for the Store Assistant role?

The shifts are between 6:00am and 8:00pm.

Is prior experience required for this position?

While ideally, we look for experience in a customer-facing environment, it is not a requirement as we will provide training.

What is the minimum contract hours offered for this role?

You will be offered a minimum contract of 8 hours.

Are there any benefits for working with Pets at Home?

Yes, benefits include an annual bonus scheme, paid holidays, colleague discounts, a confidential Employee Assistance Programme, life assurance, and more.

What kind of person are you looking for in this role?

We are looking for individuals who are passionate about delivering great service, love pets, and want to help create a welcoming environment for pet owners.

Where will training take place for this position?

Training will take place at Pets at Home, Salford, M5 3TP.

Can I celebrate my birthday with a day off?

Yes, you will be eligible for extra days off for special occasions such as your birthday.

Is the work culture at Pets at Home inclusive?

Yes, our culture is friendly and inclusive, welcoming individuals from diverse backgrounds and encouraging everyone to be themselves.

How do I apply for this job?

You can apply by following the application process provided in the job listing or via our careers page.

What is the purpose of the discretional annual bonus scheme?

The discretional annual bonus scheme is designed to reward and recognize our hourly paid store colleagues for their hard work and contributions.

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Pets at Home

We're all for pets.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1991
Founded Year

Mission & Purpose

Pets at Home is the UK's leading pet care business, offering pet products, services, and advice to pet owners. Their ultimate mission is to create a better world for pets and their owners by providing everything needed to keep pets happy and healthy. This includes a wide range of pet food, accessories, grooming, and veterinary services. Pets at Home is dedicated to supporting pet welfare and delivering exceptional customer service, ensuring that both pets and their owners receive the best care and products.