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Office Assistant

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Memorial Hermann Health System

Aug 22

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Healthcare
  • Houston

AI generated summary

  • You need a high school diploma, two years of clerical experience, and basic knowledge of Microsoft Word, Excel, PowerPoint, and Access.
  • You will type and file documents, manage mail, answer phones, resolve issues, ensure safety, support team growth, model service standards, and perform other assigned tasks.

Requirements

  • Minimum Qualifications
  • Education: High School Diploma preferred
  • Licenses/Certifications: (None)
  • Experience / Knowledge / Skills:
  • Basic computer knowledge in Microsoft Word, Excel, PowerPoint & Access
  • Must have a minimum of two years of clerical experience

Responsibilities

  • Types letters, memorandums, and other documents; Files documents as established by departmental procedures.
  • Photocopies records, forms and other documents. Sort and distribute departmental mail.
  • Answers departmental telephones as necessary. Verifies information and resolves common problems.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

FAQs

What are the minimum qualifications for the Office Assistant position?

The minimum qualifications for the Office Assistant position include a High School Diploma preferred and a minimum of two years of clerical experience.

What type of experience is required for this role?

The Office Assistant role requires a minimum of two years of clerical experience along with basic computer knowledge in Microsoft Word, Excel, PowerPoint, and Access.

What are the principal responsibilities of an Office Assistant?

The principal responsibilities include typing documents, filing, photocopying, sorting and distributing mail, answering telephones, ensuring patient safety, promoting professional growth, and providing compassionate experiences to patients and colleagues.

Is prior experience in a healthcare setting required for this job?

No, prior experience in a healthcare setting is not specifically required, but clerical experience is necessary.

Can you describe the work environment for an Office Assistant?

The work environment is within a healthcare setting where the Office Assistant will engage with patients, staff, and visitors while adhering to safety, compassionate care, and operational standards.

What are the opportunities for professional growth in this role?

Opportunities for professional growth include meeting requirements for mandatory/continuing education, skills competency, mentoring less experienced staff, and supporting department-based goals.

Are there any specific licenses or certifications required for this job?

No, there are no specific licenses or certifications required for the Office Assistant position.

What is the expectation for service standards in this role?

The expectation is to model Memorial Hermann's service standards by providing safe, caring, personalized, and efficient experiences to patients and colleagues.

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Memorial Hermann Health System

More than a century of patient-centered care. At Memorial Hermann, we are all about advancing health. Yours.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

At Memorial Hermann, we are all about advancing health. Yours. It begins by redefining healthcare. Our 6,400 affiliated physicians and more than 26,000 employees practice evidence-based medicine with a relentless focus on quality, safety and exceptional service for all patients, consumers and Health Plan members. Our efforts continue to result in national awards and recognition, including for our nationally acclaimed Accountable Care Organization. With a focus on providing enhanced access to care, Memorial Hermann offers Virtual Clinic for digital access and has 300 care delivery sites conveniently located across the Greater Houston area, including our flagship hospital in the world-renowned Texas Medical Center, which serves as the teaching hospital for McGovern Medical School at UTHealth. We have proudly served this community for more than 110 years, and we contribute more than $588 million annually through school-based health centers and other community benefit programs. Because at Memorial Hermann, the health of our community is always at the center of what we do. Learn more about Memorial Hermann Health System.