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Office Manager

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Safe Harbor Marinas

3mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Charleston

AI generated summary

  • You should have a relevant degree, strong computer skills, customer service focus, ability to lift 15 lbs, and a commitment to teamwork, integrity, and continuous growth.
  • You will greet visitors, manage calls, handle mail, process checks, maintain reservations, organize events, manage vendors, and assist with daily operations and safety protocols.

Requirements

  • Bachelor’s Degree in relevant field preferred
  • Strong computer skills
  • Proficiency in Microsoft Office
  • Demonstrate high level of customer service and attentiveness
  • Ability to sit or stand for long periods of time
  • Ability to lift 15 pounds
  • Eagerness to engage in a growing, fast paced, and industry-leading company
  • Consistently treats others with dignity and respect
  • Genuinely serves others with humility and a positive attitude
  • Frequently demonstrates a bias toward action
  • Always communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholders
  • Follows policies and procedures while seeking out new and better ways of accomplishing duties
  • Shows resolve and overcomes difficulties in a positive and productive manner
  • Provides responsive service to our teammates and members
  • Continuously puts forth the extra effort to accomplish duties
  • Develop sound conclusions and makes decisions based on analysis of data and understanding of the business
  • Works to build high performing teams while taking an interest in teammates’ professional development
  • Organize, plan and manage teammates and processes efficiently
  • Unfailing commitment to continuous learning and growth
  • Acts with integrity and is open to feedback from all teammates
  • Willingly coaches teammates through change and leads all situations with positivity

Responsibilities

  • Serve as first point of contact for all Members & guests visiting & calling the office
  • Answer & route all phone calls to the appropriate office
  • Receive, sort, & distribute incoming mail and packages
  • Receive, deposit, & post CCM checks to Next
  • Deposit CBY checks on occasion
  • Take member credit cards, update & record in Next
  • Reservation calendars for conference & map rooms
  • Organize events such as luncheons for employees and/or guests
  • Subcontractor/vendor setup & insurance requirements/Member COI’s
  • Keep & maintain copies of Business licenses, motor vehicle licenses, watercraft & real property taxes
  • Distribute weekly safety meeting topic
  • Input daily sales information onto spreadsheets for Business Manager
  • Scan vendor invoices to AP
  • Assist Hospitality Coordinator as needed with Water Suite & Member events.
  • Know Water Suite SOP
  • Staffing uniform orders
  • Twice weekly post office & bank runs for CCM, Beverage, & docks deposits & mail
  • Maintain/order supplies for main office & parking booth
  • Ability to work overtime when needed
  • Follow SHM Safety and Environmental rules and complete required related training.
  • Wear proper personal protective equipment as required for the task or work area.
  • Report all accidents, injuries, spills and near misses immediately.

FAQs

What are the primary responsibilities of the Office Manager at Safe Harbor Charleston City?

The primary responsibilities include front desk duties, managing phone calls and mail, processing checks, organizing events, maintaining records, and assisting with various administrative tasks.

Is experience in customer service required for this position?

Yes, a high level of customer service and attentiveness is necessary for engaging with guests and members effectively.

What educational qualifications are preferred for this role?

A Bachelor's Degree in a relevant field is preferred for candidates applying for this position.

What software skills are necessary for the Office Manager role?

Proficiency in Microsoft Office and strong computer skills are required for this position.

Are there physical requirements for the Office Manager position?

Yes, candidates should be able to sit or stand for long periods and lift items weighing up to 15 pounds.

What type of working environment can I expect?

You can expect a fast-paced and dynamic work environment, as Safe Harbor Marinas is a growing company in the marine industry.

Is overtime available for this position?

Yes, the Office Manager should be available to work overtime when needed.

What type of training opportunities does Safe Harbor offer?

Safe Harbor offers professional education and training opportunities to help employees grow in their roles and the industry.

Are there benefits associated with this position?

Yes, eligible employees receive healthcare benefits, 401(k) plans, paid time off, and potential relocation opportunities.

Do you have any diversity and inclusion policies?

Yes, Safe Harbor Marinas provides equal employment opportunities and complies with applicable laws governing nondiscrimination in employment.

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Safe Harbor Marinas

Moments on the water unlike any other.

Real Estate
Industry
1001-5000
Employees
2015
Founded Year

Mission & Purpose

Safe Harbor is the largest and most diversified marina owner and operator in the world.