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Online Assistant

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Sainsbury's

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Cardiff

AI generated summary

  • You need to love food and shopping, be detail-oriented, comfortable with technology, able to lift 15kg, over 18, and available to work weekends and early mornings.
  • You will pick customer orders with attention to detail, handle online queries, process orders, and assist drivers by loading vans, all while being active and using technology effectively.

Requirements

  • Love food, shopping and fast-paced work?
  • This is a hands-on job that makes our online customer orders happen, from the second they click the order button on our website to the moment their shopping lands on their doorstep.
  • You’ll take pride in doing the right thing for our customers and have a keen attention to detail.
  • It’s important you are also comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.
  • As the shift patterns are 4am-8am, you need to be over the age of 18.
  • All contracts will include a weekend working day.
  • Sainsbury's will only recruit individuals who have passed the school leaver’s age.

Responsibilities

  • As an Online Assistant you could be on the shop floor picking our customers’ orders, taking real care to select the best quality products and making every effort to give them exactly what they have asked for.
  • Or you could be working in our online warehouse, supporting with customer queries, processing orders through the tills and even working with our online Drivers to load their vans so they’re ready to hit the road on-time.
  • Whichever area you’re working in, you’ll take pride in doing the right thing for our customers and have a keen attention to detail.
  • It’s important you are also comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.

FAQs

What is the hourly rate for the Online Assistant position?

The hourly rate for the Online Assistant position is £12.00 per hour.

Where is the location of the job?

The job is located at Talbot Green Store, Talbot Green, Pontyclun, CF72 8FN.

What are the working hours for this position?

This is a part-time position requiring 12 hours of work per week.

What type of contract is being offered for this role?

The contract type for this role is a Fixed-Term Assignment.

What responsibilities will I have as an Online Assistant?

As an Online Assistant, you will be responsible for picking customer orders, ensuring product quality, processing orders, and loading vans for delivery.

What are the shift patterns for this role?

The shift patterns are from 4am to 8am.

Is there an age requirement for this position?

Yes, you must be over the age of 18 to apply for this position.

Will I need to work on weekends?

Yes, all contracts will include a weekend working day.

What benefits are offered to employees?

Employees receive several benefits including discounts on shopping, a nightshift premium, free food and hot drinks, generous holiday entitlement, and wellbeing support, among others.

Is there a discount card available for employees?

Yes, after four weeks of employment, you will receive a discount card offering 10% off at Sainsbury’s, Argos, Tu, and Habitat, which increases to 15% on weekends and payday at certain locations.

Do I need to handle heavy items in this role?

Yes, the role includes lifting and moving shopping containers up to 15kg.

Will there be opportunities for career development?

Yes, Sainsbury's is committed to helping employees be the best they can be and offers various development opportunities.

How can I find the school leaver’s age for my country?

You can visit the UK government's website at https://www.gov.uk/know-when-you-can-leave-school to find the school leaver’s age for your country.

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Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.