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Operations Associate

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Gopuff

3mo ago

  • Job
    Full-time
    Entry Level
  • Hospitality & Retail
  • London
  • Quick Apply

AI generated summary

  • You must be 18+, able to lift 20lbs, and available during peak hours (5pm-2am). Experience in food/retail/warehouse is preferred. Familiarity with web-based software is needed.
  • You will pick and pack items, manage inventory, resolve product discrepancies, organize the warehouse, ensure FIFO compliance, and contact customers regarding substitutions or out-of-stock items.

Requirements

  • Must be 18 years or older
  • Experience working in a restaurant, retail or warehouse environment (preferred, not required)
  • Work with a fluid schedule and available during peak hours of 5pm - 2am
  • General working knowledge of basic web-based software applications (e.g. Google G-Suite)
  • Lift up to 20lbs. repetitively

Responsibilities

  • Pick and pack items for dispatch to customers
  • Receive product from vendors, ensure physical count matches purchase order/invoice, and resolve discrepancies
  • Inventory management and re-shelving of canceled orders
  • Clean and organize warehouse
  • Manage waste and spoilage through strict compliance with FIFO practice
  • Contact customer for substituted or out-of-stock items

FAQs

What are the primary responsibilities of an Operations Associate at Gopuff?

The primary responsibilities include picking and packing items for dispatch, receiving products from vendors, managing inventory, cleaning and organizing the warehouse, and contacting customers about substituted or out-of-stock items.

What qualifications are required to apply for the Operations Associate position?

Candidates must be 18 years or older, and while experience in a restaurant, retail, or warehouse environment is preferred, it is not required.

What are the working hours for this position?

Operations Associates are required to work with a fluid schedule and must be available during peak hours from 5pm to 2am.

Is there a physical demand associated with the job?

Yes, the job requires the ability to lift up to 20lbs repetitively.

What software skills are necessary for this role?

A general working knowledge of basic web-based software applications, such as Google G-Suite, is required.

What benefits do Operations Associates receive?

Benefits include holiday pay, a weekly pay cycle, career growth opportunities, and performance appraisals.

Are there any specific regulations regarding waste management in this role?

Yes, there is a strict compliance requirement with the FIFO (First In, First Out) practice to manage waste and spoilage.

Does Gopuff have a commitment to diversity and inclusion?

Yes, Gopuff is an equal employment opportunity employer and is committed to an inclusive workplace, encouraging any qualified individual to apply.

Can I apply for this position if I don't have prior warehouse experience?

Yes, prior experience in a warehouse environment is preferred but not required to apply for the Operations Associate position.

What is the team culture like at Gopuff?

The team culture at Gopuff is built around motivation, drive, and enthusiasm for convenience and predictability in retail, fostering a collaborative and dynamic work environment.

Groceries, Alcohol, Home Essentials & more. Order in seconds, delivered in minutes.

Technology
Industry
5001-10,000
Employees
2013
Founded Year

Mission & Purpose

Groceries, Alcohol, Home Essentials & more. Order in seconds, delivered in minutes. Gopuff is the go-to instant commerce platform, fulfilling consumers’ evolving, everyday needs. With an unmatched assortment that includes cleaning and home products, medicine, pet care, office supplies, beauty and wellness items, baby products, food and drinks, local brands, as well as alcohol and fresh prepared food in some markets, Gopuff brings a unique, reliable and magical experience to customers around the world. Founded in 2013 by co-founders and co-CEOs Rafael Ilishayev and Yakir Gola, Gopuff created the instant needs category and continues to build the rails that define the future of commerce. To learn more, visit www.gopuff.com.