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Operations Associate

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Gopuff

1mo ago

  • Job
    Full-time
    Entry Level
  • Cardiff
  • Quick Apply

AI generated summary

  • You must demonstrate strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Problem-solving and teamwork skills are essential for success.
  • You will manage daily operations, assist with inventory control, ensure timely deliveries, coordinate with teams, and support a smooth workflow to enhance customer satisfaction.

Requirements

  • Must be 18 years or older
  • Experience working in a restaurant, retail or warehouse environment (preferred, not required)
  • Work with a fluid schedule and available during peak hours of 5pm - 2am
  • General working knowledge of basic web-based software applications (e.g. Google G-Suite)
  • Lift up to 20lbs. repetitively

Responsibilities

  • Pick and pack items for dispatch to customers
  • Receive product from vendors, ensure physical count matches purchase order/invoice, and resolve discrepancies
  • Inventory management and re-shelving of canceled orders
  • Clean and organize warehouse
  • Manage waste and spoilage through strict compliance with FIFO practice
  • Contact customer for substituted or out-of-stock items

FAQs

What is the role of an Operations Associate at Gopuff?

The Operations Associate (OA) at Gopuff plays a vital role in the operations team, reporting directly to a Site Leader. Responsibilities include picking and packing items for dispatch, receiving products from vendors, managing inventory, cleaning and organizing the warehouse, and ensuring compliance with waste management practices.

What are the essential skills or experience required for this position?

Candidates must be 18 years or older and have experience working in a restaurant, retail, or warehouse environment (preferred but not required). Knowledge of web-based applications like Google G-Suite is also needed, along with the ability to lift up to 20lbs repetitively.

What are the working hours for the Operations Associate position?

The position requires flexibility to work with a fluid schedule, particularly during peak hours from 5 PM to 2 AM.

What are the benefits offered to Operations Associates?

Benefits include holiday pay, a weekly pay cycle, career growth opportunities, and performance appraisals.

Is prior experience needed to apply for this job?

While experience in a restaurant, retail, or warehouse setting is preferred, it is not required to apply for the position.

Does Gopuff provide training for new employees?

While the job description does not explicitly mention training, employees typically receive on-the-job training, especially since experience is preferred but not required.

What is the work environment like for Operations Associates?

The work environment is fast-paced, dynamic, and involves a variety of warehouse tasks focused on ensuring efficient service delivery to customers at all hours.

How can I apply for the Operations Associate position at Gopuff?

Interested candidates can apply through Gopuff’s careers page or any job posting platform where the position is advertised.

Does Gopuff offer equal employment opportunities?

Yes, Gopuff is committed to an inclusive workplace and does not discriminate based on race, sex, gender, national origin, religion, sexual orientation, gender identity, marital status, age, disability, or any other characteristic protected by law. They encourage all qualified individuals to apply.

What is the company culture like at Gopuff?

Gopuff is focused on assembling a motivated team that values convenience and predictability in service. The culture emphasizes innovation, inclusivity, and a positive work environment.

Groceries, Alcohol, Home Essentials & more. Order in seconds, delivered in minutes.

Technology
Industry
5001-10,000
Employees
2013
Founded Year

Mission & Purpose

Groceries, Alcohol, Home Essentials & more. Order in seconds, delivered in minutes. Gopuff is the go-to instant commerce platform, fulfilling consumers’ evolving, everyday needs. With an unmatched assortment that includes cleaning and home products, medicine, pet care, office supplies, beauty and wellness items, baby products, food and drinks, local brands, as well as alcohol and fresh prepared food in some markets, Gopuff brings a unique, reliable and magical experience to customers around the world. Founded in 2013 by co-founders and co-CEOs Rafael Ilishayev and Yakir Gola, Gopuff created the instant needs category and continues to build the rails that define the future of commerce. To learn more, visit www.gopuff.com.