Logo of Huzzle

Home

Matches

Explore

Manage

Operations Associate, Munich (m/w/d)

image

Lime

2mo ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Munich

AI generated summary

  • You need 1-3 years in operations, team leadership experience, knowledge of Munich, strong decision-making and communication skills, plus fluency in English and German. Excel familiarity is essential.
  • You will hire and train staff, ensure warehouse safety, define processes, monitor KPIs, handle customer complaints, and collaborate on regulatory issues for operational excellence.

Requirements

  • 1-3 years of professional work experience; ideally 1+ year of experience within an Operations position
  • Experience leading teams or groups preferred
  • Demonstrated expertise with the Munich region and ability to anticipate operational needs and/or challenges within this area
  • Grit and an entrepreneurial spirit with the ability to work in an ambiguous environment
  • High-energy and sound decision maker with the ability to make data-based decisions with a cost focused mindset
  • Fluent verbal and written English & German language skills
  • Familiarity with Excel and Google Sheets (Tableau & SQL knowledge would be a bonus) with the ability to navigate and draw inference from data
  • Excellent communication and stakeholder management skills

Responsibilities

  • Hire, train, and provide coaching to all levels of Mechanics and Fleet Support positions responsible for deploying and retrieving our shared electric vehicle
  • Build a safe, compliant and efficient warehouse environment that supplies a fully operational fleet of vehicles for Munich, Germany
  • Define new processes and best practices to drive operational excellence within the warehouse
  • Partner cross-functionally on operations projects that result in identifying expansion opportunities within your region(s)
  • Define and monitor KPIs that measure the profitability, revenue, and operational performance of your market(s)
  • Provide complaint management and customer incidents investigation support
  • Partner with the local Government Relations representative to manage key Legal, Regulatory and Safety issues
  • Maintain positive relationships between customers, regulators/city officials, employees, and Lime management

FAQs

What is the job title for this position?

The job title is Operations Associate, Munich (m/w/d).

What skills are required for the Operations Associate position?

The ideal candidate should have 1-3 years of professional work experience, preferably with 1+ year in an Operations position. Skills in team leadership, data analysis using Excel and Google Sheets, and excellent communication are also required.

Is experience in the Munich region necessary?

Yes, demonstrated expertise with the Munich region and the ability to anticipate operational needs and challenges in this area are necessary.

What educational qualifications are required for this role?

While specific educational qualifications are not listed, relevant experience in operations or a related field is preferred.

Do I need to be fluent in both English and German for this role?

Yes, fluent verbal and written skills in both English and German are required.

What are the primary responsibilities of the Operations Associate?

Key responsibilities include hiring and training mechanics, building a safe warehouse environment, defining processes for operational excellence, monitoring KPIs, and managing customer complaints.

What kind of benefits does Lime offer to employees?

Lime offers competitive salaries, performance-based bonuses, health and wellness offerings, flexible vacation policies, parental leave support, financial advisor access, and opportunities for professional growth, among others.

Is prior experience in team leadership preferred for this role?

Yes, experience in leading teams or groups is preferred.

What opportunities for professional development are available?

There are professional growth opportunities through quarterly learning days and access to top-tier tools.

Is the Operations Associate role focused on a specific type of vehicle?

Yes, the role involves managing a fleet of shared electric vehicles.

Do we support remote work?

Yes, we support remote work but in a hybrid format.

Do we support medicare?

Yes, we support.

image

Lime

Building a future where transportation is shared, affordable and carbon-free.

Technology
Industry
501-1000
Employees
2017
Founded Year

Mission & Purpose

Lime is a transportation company that provides electric scooters, bikes, and other micromobility solutions for urban areas. Their ultimate mission is to revolutionise urban transportation by offering convenient, affordable, and eco-friendly alternatives to traditional vehicles. The purpose of Lime is to reduce urban congestion, lower carbon emissions, and improve accessibility by encouraging the use of sustainable modes of transport. They aim to create cleaner, more liveable cities by providing innovative mobility solutions that enhance the efficiency and enjoyment of urban travel.