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Operations Consultant - Full Time

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SEPHORA

2mo ago

  • Job
    Full-time
    Junior Level
  • Edmonton

AI generated summary

  • You need 1-2 years in retail, strong computer and organizational skills, ability to multi-task, effective time management, flexibility in hours, and ability to lift up to 50 lbs.
  • You will provide customer service, train cashiers, maintain cleanliness, assist with inventory and shipment processing, ensure compliance with policies, and communicate with management on issues.

Requirements

  • 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
  • Possess good computer, arithmetic and organizational skills.
  • Ability to multi-task, while being attentive to the needs of clients and the business.
  • Effective time management, problem solving and communication skills.
  • A High School graduate or equivalent.
  • Flexible availability including evenings, weekends and holidays is required.
  • Work in a fragrance filled environment.
  • Lift and carry up to 50 pounds.
  • Bend and stretch to stock shelves.

Responsibilities

  • Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
  • Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.
  • Assist in maintaining standards of cleanliness and organization within the cashier zone.
  • Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
  • Participate in programs to reduce shortage/loss.
  • Perform shipment receipt and processing in a timely manner.
  • Organize and maintain stockroom per company standards.
  • Process transfers, damages and testers per company standards.
  • Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
  • Ensure safety and tidiness standards are respected and maintained at all times.
  • Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
  • Ensure compliance with sampling policies and procedures.
  • Participate in inventory control.
  • Designated consultants will be cross-trained in cashier functions.

FAQs

What is the job title for this position?

The job title is Operations Consultant.

What are the primary responsibilities of the Operations Consultant?

The primary responsibilities include client service, store presentation, and merchandising and operations, which involve maintaining stockroom organization, processing shipments, and assisting with cashier functions.

What qualifications are required for the Operations Consultant position?

Candidates should have 1-2 years of retail/client service experience, good computer and organizational skills, effective time management, problem-solving and communication skills, and a high school diploma or equivalent.

Is flexible availability required for this job?

Yes, flexible availability including evenings, weekends, and holidays is required.

What is the work environment like for an Operations Consultant?

The work environment is a fragrance-filled setting, and the role may involve lifting and carrying up to 50 pounds and bending or stretching to stock shelves.

Where is the store located?

The store is located at 8882 170th St., Edmonton, AB T5T 4J2, Canada.

Does the job involve assisting with training other staff?

Yes, the Operations Consultant will assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS systems.

Is experience in stockroom capacity preferred for this role?

Yes, experience in a stockroom capacity is preferred.

What company owns Sephora?

Sephora is owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group.

How many stores does Sephora operate globally?

Sephora operates approximately 1,900 stores in 29 countries worldwide.

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SEPHORA

Reimagine your future, with Sephora

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. As part of the LVMH family, Sephora’s excellence, innovation, and entrepreneurial spirit have made us the world’s leading beauty retailer growing twice faster than the market. With our 3 000 stores & corners in 36 markets and our 31 websites, we offer clients a unique retail experience with innovative services and nearly 300 beauty brands including Sephora’s own brand, Sephora Collection. Beautifying people’s lives is a full-time challenge that our more than 46 000 passionate in-store and Head Office team members tackle every day. At Sephora, you can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. Sparked by energy and excitement, our passion is contagious. So if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.