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Operations Consultant - Full Time

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SEPHORA

11d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
  • Richmond Hill

AI generated summary

  • You need 1-2 years in retail, strong computer and organizational skills, ability to multi-task, effective time management, and flexible availability. Lift 50 lbs; high school diploma required.
  • You will provide excellent customer service, assist in training, maintain cleanliness and organization, manage inventory, process shipments, and ensure compliance with company standards and policies.

Requirements

  • 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
  • Possess good computer, arithmetic and organizational skills.
  • Ability to multi-task, while being attentive to the needs of clients and the business.
  • Effective time management, problem solving and communication skills.
  • A High School graduate or equivalent.
  • Flexible availability including evenings, weekends and holidays is required.
  • Work in a fragrance filled environment.
  • Lift and carry up to 50 pounds.
  • Bend and stretch to stock shelves.

Responsibilities

  • Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
  • Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.
  • Assist in maintaining standards of cleanliness and organization within the cashier zone.
  • Be aware of and assist in maintaining SEPHORA’s merchandising concepts.
  • Participate in programs to reduce shortage/loss.
  • Perform shipment receipt and processing in a timely manner.
  • Organize and maintain stockroom per company standards.
  • Process transfers, damages and testers per company standards.
  • Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
  • Ensure safety and tidiness standards are respected and maintained at all times.
  • Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
  • Ensure compliance with sampling policies and procedures.
  • Participate in inventory control.
  • Designated consultants will be cross-trained in cashier functions.

FAQs

What is the job title for this position?

The job title is Operations Consultant.

Where is the job located?

The job is located at 9350 Yonge St Suite B021, Richmond Hill, ON L4C 5G2, Canada.

Is this position full-time or part-time?

This position is full-time.

What are the essential duties of the Operations Consultant?

The essential duties include providing client service, maintaining store presentation, and performing merchandising and operations tasks.

What experience is required for this role?

1-2 years of retail/client service industry experience is preferred, especially in a stockroom capacity.

What skills are expected for an Operations Consultant?

Expected skills include good computer, arithmetic, and organizational skills, as well as effective time management, problem solving, and communication skills.

What are the availability requirements for this position?

Flexible availability is required, including evenings, weekends, and holidays.

Are there any physical requirements for this job?

Yes, candidates must be able to lift and carry up to 50 pounds, work in a fragrance-filled environment, and bend and stretch to stock shelves.

Will there be any training provided for cashiers and consultants?

Yes, the Operations Consultant will assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.

Who owns Sephora?

Sephora is owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group.

SEPHORA

Reimagine your future, with Sephora

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. As part of the LVMH family, Sephora’s excellence, innovation, and entrepreneurial spirit have made us the world’s leading beauty retailer growing twice faster than the market. With our 3 000 stores & corners in 36 markets and our 31 websites, we offer clients a unique retail experience with innovative services and nearly 300 beauty brands including Sephora’s own brand, Sephora Collection. Beautifying people’s lives is a full-time challenge that our more than 46 000 passionate in-store and Head Office team members tackle every day. At Sephora, you can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart. Sparked by energy and excitement, our passion is contagious. So if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.