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Operations Coordinator (m/f/d) - Geneva

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Tiffany & Co.

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
  • Geneva

AI generated summary

  • You need 2-3 years in retail operations, analytical skills, MS Word/Excel proficiency, flexibility, attention to detail, and bilingual in French and English. Luxury experience preferred.
  • You will manage merchandise, ensure inventory accuracy, process invoices, coordinate transfers, assist with customs, support physical inventory, and maintain operational systems.

Requirements

  • 2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, customer service, administration, and shipping.
  • Analytical skills preferred.
  • Microsoft Word and Excel.
  • Ability to work to retail store hours as necessary, including nights, weekends and holidays.
  • Organized and detail oriented.
  • Ability to work well with customers, peers and management.
  • Ability to understand and adhere to Tiffany & Co. standards.
  • Ability to manage project works and to meet deadlines.
  • Flexibility to perform different tasks based on day to day business needs.
  • Knowledge of local import/export regulation.
  • Retail industry experience (luxury jewelry preferred).
  • Must have authorization to work in the country where the position is based.
  • Business proficiency in French and English. Additional languages advantageous.

Responsibilities

  • Store merchandise
  • Receive merchandise and prepare transfers to other locations.
  • Ensure all transfers and customer orders are wrapped, shipped and received in accordance with TCO standards.
  • Ensure store inventory accuracy, condition and availability to optimize customer service.
  • Ensure all merchandise invoices are processed.
  • Purchase and follow-up on client orders.
  • Ordering all supplies.
  • Processing with local carrier.
  • Assist the Store Manager to lead and coordinate cycle count and physical inventory prep work.
  • Oversee the yearly physical inventory and ensure the correct procedures are adhered to.
  • Administration
  • Function as the liaison with Facilities and IT, follow up on audit issues and manage record retention.
  • Administer the transfers between locations.
  • Daily tracking of necessary invoice approvals.
  • Work with the customs agencies to allow for smooth customs processes and make sure that the agencies follows the agreed procedures and standards.
  • Corporate Standards and Directives
  • Assist in project work, maintain accurate logs, or work in other area as needed
  • System management
  • Assist in the maintenance and implementation of operational support systems e.g. Inventory systems, JDE, MIPS, supplies ordering

FAQs

What is the job title for this position?

The job title is Operations Coordinator (m/f/d) for Tiffany & Co. in Geneva.

What are the main responsibilities of the Operations Coordinator?

The main responsibilities include managing store merchandise, handling administrative tasks, ensuring adherence to corporate standards and directives, and assisting in system management.

What qualifications are required for this role?

Qualifications required include 2-3 years of retail experience, analytical skills, proficiency in Microsoft Word and Excel, and business proficiency in French and English.

Is experience in the luxury jewelry sector preferred?

Yes, experience in the luxury jewelry retail industry is preferred.

Are there any specific language requirements for this position?

Yes, business proficiency in French and English is required, and additional languages are advantageous.

What is the working schedule like for this position?

The Operations Coordinator must be able to work retail store hours, including nights, weekends, and holidays as necessary.

Do applicants need to have authorization to work in Switzerland?

Yes, applicants must have authorization to work in the country where the position is based.

Is there room for professional development in this role?

Yes, there are opportunities for professional development as the position involves project work and the chance to work in various areas as needed.

How does Tiffany & Co. describe its legacy and mission?

Tiffany & Co. describes its legacy as one of enduring beauty, romance, iconic elegance, and a commitment to creating designs that inspire and celebrate love.

Does this position involve inventory management?

Yes, the Operations Coordinator is responsible for ensuring store inventory accuracy and overseeing the yearly physical inventory processes.

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Tiffany & Co.

Expertly crafting jewelry for the world’s greatest love stories since 1837.

Retail & Consumer Goods
Industry
10,001+
Employees
1837
Founded Year

Mission & Purpose

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn. Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality. The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability,