Logo of Huzzle

Home

Matches

Explore

Manage

Operations Director - Public Sector Services

image

Alvarez & Marsal

3mo ago

  • Job
    Full-time
    Expert Level
  • Consulting
    Business, Operations & Strategy
  • Washington

AI generated summary

  • You must have a relevant degree, proven ops and project management experience, strong leadership skills, process improvement expertise, proficiency in project tools, and fluency in PowerBI.
  • You will lead operations, manage projects, mitigate risks, streamline processes, develop policies, enhance knowledge management, mentor teams, and drive strategic initiatives for practice efficiency.

Requirements

  • Bachelor's degree in Business Administration, Operations Management, or related field. Master's degree preferred
  • Proven experience in operations management, project management, and consulting roles within the management consulting industry
  • Ability to collaborate effectively with cross-functional teams and stakeholders at all levels of the organization
  • Project management skills and ability to manage multiple priorities in a fast-paced environment
  • Strong leadership and communication skills, with the ability to effectively manage teams and collaborate with cross-functional stakeholders
  • Demonstrated experience in process improvement, change management, and organizational development initiatives
  • Proficiency in project management tools and software, such as Microsoft Project and Smartsheet
  • Excellent analytical skills, with the ability to analyze data, identify trends, derive actionable insights, and make data-driven decisions
  • Results-oriented mindset, with a focus on delivering high-quality outcomes and exceeding internal customer expectations
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
  • Fluency in use of PowerBI

Responsibilities

  • Provide leadership and direction for practice operations, including policy and procedures, project management, dashboarding, and administrative activities
  • Support business operations initiatives at the direction of PSS leadership related to coordination with corporate HR, recruiting, resource management, contracts, legal, security, finance, project set-up, marketing, IT, learning and development and engage with client-facing project teams and business units
  • Identify and mitigate operational risks, including project risks, and compliance risks
  • Develop risk management strategies and contingency plans to minimize potential impacts on practice operations
  • Lead and coordinate project management activities, including project planning, scheduling, budgeting, and tracking progress against milestones and deliverables
  • Drive execution of strategic initiatives and special projects
  • Manage internal operations staffing levels and workload distribution to ensure optimal utilization of operations and support staff
  • Monitor project assignments and staffing needs to meet operational and project deadlines
  • Identify opportunities for process improvement and operational efficiency enhancements across the practice
  • Develop and implement strategies to streamline workflows, optimize resource utilization, and drive continuous improvement
  • Develop and codify policies and procedures as needed, including process mapping
  • Develop a comprehensive knowledge management strategy aligned with practice goals and objectives
  • Identify key knowledge priorities, objectives, and target outcomes
  • Develop knowledge management procedures
  • Collaborate with project teams to implement knowledge management strategy and technology solutions
  • Monitor adoption and lead change management initiatives
  • Lead and mentor project teams, providing guidance, coaching, feedback, and professional development
  • Foster an inclusive and collaborative team culture, promoting knowledge sharing, teamwork, and service delivery excellence

FAQs

What is the primary role of the Operations Director - Public Sector Services?

The Operations Director is responsible for executing key strategic initiatives, optimizing internal operations, monitoring and analyzing business results, and leading the Knowledge Management strategy of the practice.

What are the essential functions of the Operations Director?

The essential functions include managing day-to-day operations, providing operational oversight, leading project management activities, identifying opportunities for process improvement, and developing a knowledge management strategy.

What kind of experience is required for this position?

A proven experience in operations management, project management, and consulting roles within the management consulting industry is required, along with strong leadership and communication skills.

What educational qualifications are expected for the Operations Director role?

A Bachelor's degree in Business Administration, Operations Management, or a related field is required, while a Master's degree is preferred.

Is travel required for this position?

Yes, travel may be required to office locations associated with the role.

How does the company ensure a collaborative work environment?

The company promotes an inclusive and collaborative team culture, fostering knowledge sharing and teamwork, alongside mentoring and professional development programs.

What tools or software proficiency is expected for this role?

Proficiency in project management tools and software, such as Microsoft Project and Smartsheet, as well as fluency in PowerBI, is required.

How many hours are regular employees required to work to participate in benefits?

Regular employees working 30 or more hours per week are entitled to participate in the benefits programs offered.

What is the salary range for the Operations Director position?

The salary range is $150,000 - $225,000 annually, depending on various factors, including education, experience, skills, and geography.

Are there any additional perks related to retirement plans offered to employees?

Yes, employees may receive discretionary contributions to their 401(k) retirement plan from Alvarez & Marsal, provided eligibility requirements are met.

image

Alvarez & Marsal

Leading global professional services firm

Consulting
Industry
5001-10,000
Employees
1983
Founded Year

Mission & Purpose

Companies, investors and government entities around the world turn to Alvarez & Marsal (A&M) when conventional approaches are not enough to drive change and achieve results. Privately held since its founding in 1983, A&M is a leading global professional services firm that provides advisory, business performance improvement and turnaround management services. A&M’s leadership is about a bias towards action and the willingness to tell clients what we think is needed. Our restructuring heritage sharpens our ability to act decisively. Clients select us for our deep expertise and ability to create and deliver practical, rather than theoretical, solutions to their unique problems in addition to our independence/objectivity. These are the core differences that distinguish us from other management consulting firms. With over 8,000 people across six continents, we deliver tangible results for corporates, boards, private equity firms, law firms and government agencies facing complex challenges. Our senior leaders, and their teams, help organizations transform operations, catapult growth and accelerate results through decisive action. Comprised of experienced operators, world-class consultants, former regulators and industry authorities, A&M leverages its restructuring heritage to turn change into a strategic business asset, manage risk and unlock value at every stage of growth.