FAQs
What is the primary responsibility of the Operations Manager Sr at PNC?
The primary responsibility of the Operations Manager Sr at PNC is to define the overall strategy for their business functional unit within operations, execute the operating plan, communicate the strategy to the operations team, and manage multiple functions across one or more sites.
Is the Operations Manager Sr position remote?
Yes, the Operations Manager Sr position can be performed remotely from a quiet, confidential space approved by PNC, although it may not be available in all geographic locations.
What kind of experience is required for the Operations Manager Sr role?
Successful candidates typically need a university/college degree along with 5+ years of industry-relevant experience, including at least 3 years of prior management experience. Alternatively, a comparable combination of education, specific certifications, and experience may be considered in lieu of a degree.
What are the essential skills required for this role?
Essential skills for the Operations Manager Sr position include accountability, customer solutions, ensure compliance, process improvements, results-oriented mindset, risk mitigation strategies, and the ability to take initiative.
What competencies are expected from candidates applying for the Operations Manager Sr position?
Candidates should demonstrate competencies in decision making and critical thinking, effective communications, internal resource coordination, operational functions, problem management processes, process management, and adherence to standard operating procedures.
What are the key expectations for people managers at PNC?
Key expectations for people managers at PNC include including intentionally by cultivating diverse teams, living the values of the organization, enabling change, achieving results, and developing the best talent.
What types of benefits does PNC offer to its employees?
PNC offers a comprehensive range of benefits, including medical/prescription drug coverage, dental and vision options, life insurance, short and long-term disability protection, 401(k) with PNC match, pension, stock purchase plans, educational assistance, and a robust wellness program.
Does the Operations Manager Sr position require any specific certifications or licenses?
No specific certifications or licenses are required for the Operations Manager Sr position.
How does PNC approach diversity and inclusion in the workplace?
PNC fosters an inclusive and accessible workplace by providing equal employment opportunity to qualified persons regardless of various protected categories and offering reasonable accommodations to applicants and employees with disabilities.
How can I request accommodations during the application process?
If you require an accommodation to participate in the application process, you can contact PNC via email at AccommodationRequest@pnc.com, including “accommodation request” in the subject line, along with your name, job ID, and preferred method of contact in the email body. You may also call 877-968-7762 for assistance.