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Operations Specialist

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Zalando

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Logistics
  • Berlin

AI generated summary

  • You need strong organizational and communication skills, proficiency in data entry and Excel, attention to detail, and a commitment to teamwork and process improvement in a fast-paced environment.
  • You will manage purchase orders, maintain product data, liaise with suppliers, handle inquiries, ensure product availability, and optimize operational processes.

Requirements

  • Strong organisational and communication skills with a structured approach to tasks.
  • Proficiency in data entry, spreadsheet management, and document organisation.
  • Prioritising accuracy and quality when handling data and numbers.
  • Proficiency in MS Office, particularly Excel.
  • Thriving in fast-paced environments and promoting teamwork and proactive problem-solving.
  • Openness to continuous improvement and a commitment to process excellence.
  • Taking ownership and accountability for assigned tasks.
  • Efficient workload management to ensure timely, accurate, and prioritised completion of tasks.

Responsibilities

  • Support the category management team by taking charge of essential operational and administrative functions, notably including the accurate placement of purchase orders in our systems. Manage the intricacies of daily, weekly, and monthly delivery schedules in close collaboration with our supplier's supply chain management.
  • Maintain the integrity of product master data within our merchandise management system, with a primary focus on entering all order-related details into our system, such as EAN-Matching and Supplier Data, ensuring that our orders meet high-quality standards.
  • Act as the primary liaison for our international suppliers, handling all operational inquiries and supporting the establishment and upkeep of contractual agreements. Maintain open lines of communication to secure consistent product availability and coordinate returns efficiently between our suppliers and warehouses.
  • Proactively seek out innovative solutions to enhance and optimise our pre-season and in-season processes, contributing to greater efficiency and effectiveness.

FAQs

What are the primary responsibilities of the Operations Specialist role?

The primary responsibilities include managing purchase orders, maintaining product master data, acting as a liaison for international suppliers, and optimizing operational processes within the category management team.

What qualifications are needed for this position?

Candidates should have strong organizational and communication skills, proficiency in data entry and spreadsheet management, and a commitment to accuracy and quality.

What tools or software are required for the role?

Proficiency in MS Office, particularly Excel, is essential for the Operations Specialist position.

Is experience in supply chain management required?

While specific experience in supply chain management is not explicitly stated, familiarity with supply chain processes would be beneficial due to the nature of the role.

What type of environment will the Operations Specialist work in?

The role will be in a fast-paced environment that encourages teamwork and proactive problem-solving.

What teams will the Operations Specialist collaborate with?

The Operations Specialist will engage with various external and internal stakeholders, including brands, buying and planning departments, accounting, and warehouse operations teams.

What is the focus of the Operations Specialist regarding data management?

The focus is on maintaining the integrity of product master data and ensuring accurate order-related details are entered into the system.

Are there opportunities for continuous improvement in this role?

Yes, the role encourages openness to continuous improvement and a commitment to process excellence.

What specific teams are hiring for this position?

We are hiring for the Streets and Sport and Kids & Premium teams.

How can an Operations Specialist contribute to the team?

An Operations Specialist can contribute by proactively seeking innovative solutions to enhance operational processes, ensuring efficient and effective workflows.

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Zalando

Europe’s leading online platform for fashion and lifestyle.

Retail & Consumer Goods
Industry
10,001+
Employees
2008
Founded Year

Mission & Purpose

Zalando is a leading European online platform for fashion and lifestyle, offering a wide range of clothing, footwear, accessories, and beauty products from various brands. Their ultimate mission is to provide customers with a seamless and inspiring shopping experience, blending fashion with technology to create innovative solutions. The purpose of Zalando is to revolutionise the fashion industry by offering a diverse and inclusive shopping environment where customers can discover and purchase the latest trends and styles conveniently online. They aim to empower people to express their individuality through fashion while fostering sustainability and ethical practices within the industry.