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Operations Supervisor

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Fedex

21d ago

  • Job
    Full-time
    Junior Level
  • Logistics
  • Brantford

AI generated summary

  • You need a college degree, 2 years in FedEx operations or supervisory experience, a valid driver's license, lifting ability, and strong leadership, communication, and organizational skills.
  • You will supervise sort operations, mentor Cargo Handlers, ensure compliance with policies, handle package routing, and perform various administrative tasks while adapting to varying shifts.

Requirements

  • College degree
  • 2 years FedEx sort operations or senior level hourly role experience OR,
  • 2 years supervisory experience in related industry
  • Must possess valid driver’s license and a good driving record
  • EXCEL Leadership Development Stream (Preferred)
  • Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment.
  • Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification)
  • Ability to mentor, coach, and act as a knowledge resource to other employees
  • Ability to inspire a shared vision and empower and motivate a team
  • Ability to prioritize and delegate in a time-sensitive manner
  • Addresses and resolves conflict management
  • Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy.
  • Seeks to simplify business processes while ensuring quality
  • Takes accountability for department failure and acts quickly to find a suitable solution
  • Strong organizational, planning, and analytical skills

Responsibilities

  • This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in a PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs.

FAQs

What is the primary responsibility of an Operations Supervisor at FedEx Express?

The primary responsibility is to manage day-to-day sort operations and supervise assigned Cargo Handlers, ensuring adherence to safety protocols and operational efficiency.

What are the educational requirements for this position?

A college degree is required for the Operations Supervisor position.

How much experience is needed to apply for this role?

Candidates need either 2 years of experience in FedEx sort operations or a senior-level hourly role, or 2 years of supervisory experience in a related industry.

Are there any physical requirements for this job?

Yes, the position requires the ability to lift 70 lbs and maneuver packages weighing up to 150 lbs with appropriate equipment.

Is specific training required for this position?

Yes, candidates must be able to complete all basic and recurrency training, including maintaining Dangerous Goods (DG) certification.

What skills are preferred for an Operations Supervisor?

Preferred skills include leadership abilities, conflict management, strong communication skills, and the capability to mentor and inspire a team.

Is bilingualism required for candidates residing in Quebec?

Yes, candidates in Quebec must be bilingual in French and English.

What are the shift hours for this position?

The shift hours are Monday to Friday from 07:45 to 12:15.

What kind of driving record is required for this role?

Candidates must have a valid driver's license and a driving record with two or fewer violations and/or accidents in the 24 months prior to applying.

Does the job description provide a comprehensive list of duties?

No, the job description is general in nature and does not contain a comprehensive inventory of all duties, responsibilities, and qualifications.

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Fedex

Transportation
Industry
10,001+
Employees
1971
Founded Year

Mission & Purpose

FedEx connects people and possibilities through our worldwide portfolio of shipping, transportation, e-commerce and digital supply chain services. For decades, we’ve been innovating to deliver more for you. Strengthening supply chains with our global network. Simplifying logistics. Enhancing tracking and visibility. And using data from every journey to make your experience better. Our people are the foundation of our success, and FedEx has consistently ranked among the world’s most admired and trusted employers. We inspire our global workforce of more than 575,000 team members to remain absolutely, positively focused on safety, the highest ethical and professional standards, and the needs of their customers and communities.