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Operations Support – Invoicing/Order Processing (JAFZA)

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NOV Inc.

Aug 31

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Logistics
  • Dubai

Requirements

  • 2-5 years in similar job of customer order processing and logistics
  • Order Processing and Invoicing experience
  • Minimum Graduate Qualification
  • Logistics and Inventory Knowledge
  • Microsoft Office – Good knowledge
  • Excellent communication skills in English
  • Experience in ERP Packager, JDE Experience highly preferred

Responsibilities

  • - The Operations Coordinator must maintain a sound working relationship with other managers within the organisation.
  • - Ensure highest standards of HSE.
  • - Fully accountable for Solids Control & Waste Management P&L account through-out the region.
  • - Ensure service quality is continually enhanced.
  • - Develop and motivate staff to ensure consistently high standards of performance and effectiveness.
  • - Responsible for the quotation of all Spares & Equipment’s as required by the customer and will utilise your collaboration skills in liaison with peers and key stakeholders to solve problems, improving performance to achieve business targets and customer satisfaction.
  • - Ability to drive continual improvement processes working with various disciplines ensuring a smooth and timely transition from customer order to customer delivery.
  • - Customer Order Follow-up.
  • - Timely invoicing of sales orders, rental & services to customers in ME.
  • - Assist if required with expediting overdue orders.
  • - Overview customer orders and report any delays to Supervisor.
  • - Processing customer orders into our system in a proactive manner to maintain output and performance indicator spread sheets.
  • - Proactively work with purchasing to assist with the review of stock levels.
  • - Notify our clients of any delays in a courteous manner.
  • - Maintain and update ERP Systems.
  • - Actively promote HSE.
  • - Support adequately the whole region.
  • - Manage the implementation of company policies regarding compliance, timekeeping, holiday planning, performance reviews and disciplinary procedures.
  • - Promotion and implementation of training at all levels of our organization.
  • - Support in logistics requirements.
  • - Handle Asset Management (TAT) in ERP system.
  • - To engage in any other activity within his / her capability as requested by line management.

FAQs

What are the primary responsibilities for the Operations Support – Invoicing/Order Processing position?

The primary responsibilities include handling customer order processing, ensuring timely invoicing of sales orders, expediting overdue orders, maintaining and updating ERP systems, and supporting logistics requirements.

What qualifications are required for this position?

A minimum of a graduate qualification, 2-5 years of experience in customer order processing and logistics, and order processing and invoicing experience are required.

Is experience with ERP systems necessary for this role?

Yes, experience with ERP systems is highly preferred, with specific experience in JDE being a major advantage.

What skills are essential for this position?

Essential skills include negotiation skills, presentation skills, report writing, and the ability to compile concise and accurate technical and commercial proposals.

What software knowledge is expected from applicants?

Applicants should have good knowledge of Microsoft Office and experience with ERP packages.

How important is communication in this role?

Excellent communication skills in English are essential for effective interaction with customers and stakeholders.

What is the work environment for this position?

The work environment involves collaboration with various managers, supporting logistics and inventory management while ensuring the highest standards of Health, Safety, and Environmental (HSE) practices.

Will there be opportunities for professional development?

Yes, the role includes promoting and implementing training at all levels of the organization.

What geographic area will this position support?

The position will support the entire region as required.

How does this role contribute to the company's purpose?

This role plays a critical part in ensuring timely customer order processing and service delivery, which aligns with the company's mission to power the industry that powers the world.

We power the industry that powers the world.

Energy
Industry
10,001+
Employees

Mission & Purpose

National Oilwell Varco (NOV) is one of the world’s leading equipment and service providers to the oil and gas industry. With over 150 years of industry experience, we’re the single source for all downhole tools, rig equipment, integrated systems and supply chain solutions. NOV offers very competitive benefits. We seek dedicated individuals who want to turn their professional ambitions into personal achievements. If you want to experience more challenges and rewards than you ever thought possible, think of NOV.

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