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Order Entry

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Lippert

2mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Logistics
  • Elkhart

AI generated summary

  • You need a high school diploma, RV experience preferred, strong organizational and communication skills, ability to work independently and in teams, and proficiency in Microsoft Office.
  • You will process same-day customer orders, manage revisions quickly, monitor electronic orders, maintain database accuracy, provide exceptional customer service, and support team goals.

Requirements

  • High school degree or GED
  • RV experience or prior data entry or customer service preferred
  • Team Player, open to change and changing priorities a must
  • Successful candidates will be organized, possess great follow-up skills, and high personal accountability.
  • Ability to work and make decisions independently and in groups
  • Ability to train others on the job
  • Ability to comprehend and follow verbal and written instructions
  • Ability to comprehend and follow safety instructions
  • Willing to work overtime, when necessary
  • Demonstrated high sense of urgency, organizational skills
  • Possess follow-up and follow through skills – must be tenacious and persistent
  • Must demonstrate professional maturity
  • Detail oriented and demonstrated ability to work well in a fast-paced environment.
  • Strong verbal and written communication skills combined with PC literacy (Microsoft Office applications) and problem-solving skills.

Responsibilities

  • Enters customer orders placed same day if received before 2:00 pm.
  • Must work as part of a team and be willing to cross-train in other areas of the order entry team.
  • Revisions must be reacted to quickly and completed within 2 hours of receiving them.
  • Monitoring customer orders sent electronically on a daily basis with minimal errors - includes checking inventory levels, verifying/updating customer information, monitoring the internal process of all account orders.
  • Ability to learn general knowledge of the product line and is familiar with promotions and pricing schedules.
  • Performs all other responsibilities as may be assigned by management.
  • Demonstrated ability to give extraordinary customer service.
  • Exemplify the LCI Core Values
  • Embrace and Drive Change, Think Big
  • Remove barriers for teammates and customers
  • Take care of customers, understand their expectations and meet or exceed them
  • Create a culture of quality
  • Successful team members should be driven to meet or exceed goals
  • Database maintenance – ensure data is current and accurate in all systems or software that is used

FAQs

What is the job title for this position?

The job title for this position is Order Entry.

What is the main objective of the Order Entry role?

The main objective of the Order Entry role is to perform all duties related to order entry, ensure daily order entry goals are met, and maintain excellent customer service standards.

What are the expected work hours for this position?

This is a full-time hourly position with expected work hours of 40 hours per week, Monday through Friday.

Is previous experience required for this role?

While not strictly required, RV experience or prior data entry or customer service experience is preferred for this role.

What types of skills are important for success in this position?

Important skills for success in this position include being detail-oriented, organized, possessing strong verbal and written communication skills, and demonstrating the ability to work well in a fast-paced environment.

What benefits does Lippert offer to its employees?

Lippert offers comprehensive benefits including medical, dental, vision, a 401k with employer match, vacation, and more.

What is the working environment like for the Order Entry position?

The Order Entry position is primarily an indoor office environment where the employee may sit for several hours and work extensively on a computer.

Are there opportunities for career development in this role?

Yes, Lippert offers career development, mentoring, and opportunities for employees to grow within the company.

Are there any supervisory responsibilities associated with this role?

No, this role does not have any supervisory responsibilities upon hiring.

What is the company's stance on diversity and equal employment?

Lippert provides equal employment opportunity to all team members and applicants and is committed to creating an inclusive workplace free from discrimination.

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Lippert

Whenever, wherever, we make your experience better.

Automotive
Industry
10,001+
Employees
1956
Founded Year

Mission & Purpose

Whether you're on the road or on the water, we supply premium RV, automotive, and marine products designed to enhance your fun. Our team is committed to always thinking about your next journey — pushing the possibilities of our products and services, all to better your time spent outdoors, whenever, wherever, for years to come.