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Order to Cash: Operations Expert

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AXA

13d ago

  • Job
    Full-time
    Senior Level
  • Data
  • Paris

AI generated summary

  • You need excellent communication, an analytical mindset, leadership skills, adaptability, problem-solving abilities, and proficiency in change planning and visual communication.
  • You will manage billing for 15 entities, resolve discrepancies, prepare reports, implement policies, oversee O2C processes, and train local teams while promoting process improvement and compliance.

Requirements

  • a) Excellent communication and interpersonal skills
  • b) Analytical mindset
  • c) Leadership and mentorship abilities
  • d) Adaptability and problem-solving skills
  • e) Change planning and visual communication skills

Responsibilities

  • Manage the end-to-end billing process for 15 international entities, ensuring timely and accurate invoicing to customers across different markets.
  • Effectively communicate with cross-functional teams and clients to resolve billing discrepancies and customer inquiries.
  • Develop clear communication plans and visual presentations to explain process changes and updates to internal and external stakeholders.
  • Oversee the global order-to-cash (O2C) cycle, including order entry, revenue recognition, billing, and cash collections for all entities.
  • Act as the primary point of reference for all billing-related matters within the 15-entity perimeter, providing guidance and support to local finance teams.
  • Monitor and analyze billing data for each entity, identifying trends, discrepancies, and opportunities for process improvement and harmonization.
  • Prepare and present monthly and quarterly billing reports to global management, highlighting key performance indicators and areas for improvement across all entities.
  • Utilize data visualization tools to communicate results clearly and concisely.
  • Develop and implement global billing policies, procedures, and best practices to ensure compliance with relevant local and international regulations.
  • Develop change plans and communications to support the implementation of new policies and procedures.
  • Assist in the development and implementation of billing system enhancements and process automation to support global operations.
  • Train, mentor, and support local billing staff, promoting a culture of continuous learning and development within the global finance organization.
  • Develop training and communication plans to support team development and ensure understanding of billing processes.

FAQs

What is the job title for this position?

The job title for this position is "Order to Cash: Operations Expert."

What type of contract is offered for this role?

The position offers a CDI (permanent contract).

What is the required experience level for applicants?

Applicants should have an experienced level of expertise.

Where is the job location?

The job is located in Paris, France.

What are the main responsibilities of the Order to Cash Operations Expert?

Main responsibilities include managing the billing process, overseeing the global order-to-cash cycle, analyzing billing data, developing policies, and mentoring team members.

What skills are required for this position?

Required skills include excellent communication and interpersonal skills, analytical mindset, leadership abilities, adaptability, problem-solving skills, and change planning with visual communication skills.

What kind of work environment can employees expect?

Employees can expect a friendly work environment in a brand new building in Paris with innovative workspace options.

What benefits does AXA offer to its employees?

AXA offers a benefits package that includes 45 days of paid leave, flexible working hours, 2 days of remote work, a competitive salary, bonuses, and other perks.

Is training and development provided for employees?

Yes, AXA emphasizes team development and offers training and mentorship to support employee growth.

How does AXA promote diversity in the workplace?

AXA leads an HR policy that encourages diversity and maintains a balance between professional and private life, promoting various career development opportunities.

Finance
Industry
10,001+
Employees
1816
Founded Year

Mission & Purpose

We always start with our customers. As one of the largest global insurers, our purpose is to act for human progress by protecting what matters. Protection has always been at the core of our business, helping individuals, businesses and societies to thrive. And AXA has always been a leader, an innovator, an entrepreneurial company, fostering progress in all its dimensions. Our purpose also links back to the Group's roots. From the outset, AXA has been committed to acting as a force for collective good. From solidarity-based actions with AXA Hearts In Action to work on prevention issues with the AXA Research Fund and the fight against climate change, AXA has always been attentive to its social environment and embraced its responsibility as an insurer: responsibility for taking action upstream in order to better understand risks, with one goal in mind: to ensure better protection.