FAQs
What are the primary responsibilities of a Freight Team Associate?
The primary responsibilities include stocking merchandise, organizing the sales floor, providing customer service, operating reach trucks, forklifts, and order picker machines, picking orders, and packing them accurately to prevent damage.
What is the work schedule like for this position?
The work schedule includes flexible hours primarily during the overnight shift, which may also include evenings and weekends.
Do I need any prior experience to apply for this job?
While prior experience in retail or distribution (1 to 2 years) is an asset, it is not strictly required.
Is there any physical requirement for this position?
Yes, physical requirements include bending, stooping, lifting, climbing ladders up to 12-16 feet, and moving items as needed.
What safety measures are in place for this role?
Safety measures include moving freight safely, ensuring customer accessibility in the aisles, and following all Safety and Loss Prevention Policies and Procedures.
Will I receive training on operating forklifts and reach trucks?
While knowledge of operating reach trucks, forklifts, and order picker machines is an asset, candidates may receive training if these skills are not already possessed.
What is the minimum education requirement for this position?
The minimum education requirement is a high school diploma or equivalent.
Who will I report to in this job?
You will report directly to the Freight Team Supervisor.
Is there an opportunity for career advancement within The Home Depot?
Yes, there are opportunities for growth and advancement within The Home Depot based on performance and experience.
How does The Home Depot ensure customer satisfaction in this role?
Customer satisfaction is ensured by following The Home Depot's Get Model of Customer Service, which includes greeting, engaging, and thanking customers, along with addressing their needs with open-ended questions.